Canadian Tire Reviews 

The Canadian Tire store at 10031 McLaughlin Raod in Brampton has to be the worst retail store in Ontario when it comes to employee service, talk about individuals that don’t care and have no clue about the departments they work in and it’s just not the every day employee my interaction was with the Store manager who I really don’t believe was the store manager but she said she was when I asked to speak to the store manager. The incompetence and lack of knowledge is running wild at this store and my advice to anyone thinking about visiting this store find another one close by. The store in Georgetown is outstanding and clean.

everything

I called canadian tire support line.talked to such a pleasant happy lady named Kim helped me with my account for rewards points. What a wonderful experience talking to her. She did her job within few minutes with such sweet voice and so smoothly.

Never buy a battery from Canadian Tire. The battery I bought stopped working after only a year and some months. I'm always looking for someone to help me jump-start it. When I take it to them, they say my warranty is only one year and I have to buy a new one. No matter what, how can a battery last only one year? I don't understand how they can continue to deceive people by hiding behind the law.

Canmore Automotive department is a SCAM! My wife went in with a screw in a tire and they made her wait around for a long time then offered no help. Their only response was to buy 4 new tires. I work in a shop but was not with her at the time and thought Canadian Tire could be trusted with such a simple task. BUT NO their response was poor at best. They gave her the tire back not on the rim, rim was damaged from the tool they use to get the tire off(rookie mistake) and the pressure sensor missing. So in conclusion Canadian Tire Canmore will LIE, CHEAT and STEAL from you if they can

Princess is very helpful. She helped me a lot. She’s so nice. She’s a friendly, amazing employer or amazing worker.

in march last year, i went to canadian tire and had my car checked and repaired, and i paid $2700. within one year, i found two hoses onto the engine are broken, and the gas consumption became so high up to 18L/100km. i went there and talked to the receptionist, and he said the problem has nothing to do with them.
anyone pls consider seriously before you go there. it may be a waste of your time and your money. plsssssssss. i have the picture of the car engine, also the invoice. but here i do not know how to upload.

Went to my local Brampton Canadian Tire store looking for possible purchase of new tires for my truck.
Was fortunate to meet Romil, service manager. He qualified what I was driving and then provided several options, from price point to quality.
Made the decision easy. They were able to install immediately with a wheel alignment. They also notice while doing the install a small issue with one of the brakes and resolved at the same time. 2 hours later I left totally satisfied with both the price and service.
We will return.
Wayne S.

Me and my husband stopped in at Canadian tire on queenston rd to purchase wardrobe and we paged for a cart and help and received a rude employee named Gary saying he can't do it and that my husband better have a truck and help to load it up . Christian showed up stared to help my house and even brought it out to the truck . Gary learn to speak better in front of customers and ask if we have a truck before speaking the way you did. Thank you to Christian for your help . 5 stars to you and 2 to Gary .

Last Friday February 13, I was on highway 13 south-bound when my car started swaying back and forth dangerously on a bridge south of boulevard Dagenais. I brought the car to Canadian Tire at 11200 Boul. Cavendish, Saint-Laurent where I live to see what the problem was. Jimmy is the manager there and he and a nice mechanic Tom informed me that my subframe/rear crossmember was severely rusted. They told me that they had some good news for me because there was recall on that part, for that make, model, and year. Now you see, they didn't have to do that for me. I didn't ask them for the recall search. I was born 17 years before the birth of Moses and you don't see much of that kind of care any more. Jimmy, Tom and Ranjit have got to be some of the nicest mechanics I ever met! Yes, it's close to my place, but it's unexpected service like that, that keeps me coming back there. It's really appreciated!

I hate Canadian Tire. It’s so unorganized and bad service.

Voicing my overall experience in Canadian Tire. Most of the cashiers have long faces, don't even look at you when you approach. Before I head out to a store I check product online and read reviews, but I can't now because they don't show them anymore. So guess what? I'll find the product elsewhere. If CT wants to deceive and keep the truth of an inferior product from me, then I will shop somewhere else and I hope many others will do the same.

Simple straightforward transaction.
Website list options for my purchase and showed current stock in my locale.
Service person was prompt, courteous and took the time to explain options and the warranty.

This canadian tire is a scam. Their products is very terrible. Please do not buy anything from them, especially vehicle batteries

If you buy, it's at you peri.

Ontop of it is bad customer service. The customer decive me to buy a particular battery, more expensive because it will not have issue, the next week, the battery start giving issue, I returned and they said there is nothing they can do

May God punish them 100 fold

Lowest I could give. Bought a snow blower, first year it worked twice and no one would fix it as it was from CTC. Finally got it fixed in the summer. Second winter it worked 4 times and again no one wants to touch it. It now sits in a snow bank waiting to become a garden ornament. I’m still paying for it! I’m 72 and SHOVELING my driveway. Thanks for nothing CTC!

Actually went in on Jan 29th {Canadian Tire Renfrew ON} for a noisy muffler. CTC Rep, {Rayette} was super friendly and knowledgeable and walked me through possible cost and procedures. She printed the Quote, and set the repair date for Feb 04.

Get this, when I got home, Rayette called me to explain of a Quote error, regarding the repairs and said it would be $169.32 less. Now that is Integrity, Honestly and real Professionalism and gave me a real toasty feeling going forward.

Arrived at CTC Feb 04 8.00am. A different CTC Rep {TJ} acknowledged me and my 2014 Chevy Cruze with a friendly smile, and a welcoming hello. Ten minutes later the car was in the garage, and up on the hoist. TJ proceeded to advice me that, the mechanic {Dave} asked if i would like to see, where and what kind of repairs were necessary, and also he explained my options. We agreed on the best action/repairs going forward.

In closing, I can honestly say none of the CTC staff, put any undo pressure on sales or repairs, at any time and that's a rarity, given these times, as we are all trying to make ends meet.

For all you Canadian Tire non believers, I recommend you try the one in Renfrew Ontario.

Thanks Guys
Cheers
Gary

I would give them a 0 if I could. Thieves. Inexperienced. Not even interested in explaining things correctly. Overcharge and underdeliver. (Cedabrae Centre)

I had my car battery replaced at Canadian Tire, Main & Danforth, Toronto. I made an appointment by phone for 2 pm. When I arrived on time, the service person told me that the tech who would do the replacement was on lunch break and would be back later. I went for a walk. When I returned 45 minutes later, my car hadn't been moved into the shop for the work to be done. The tech told me they couldn't find my car in the lot. I told them where it was.

All this wasted about an hour of my time. The service person who made my appointment was incompetent and/or inconsiderate in booking me in for a time when he should have known the tech would not be available.

Also, the new installed battery has no protective covers at all on either of the terminals, a basic safety measure. I'm pretty certain the old battery had covers. CT claims that there were none on the old battery. I didn't take a photo of the old battery beforehand, so my claim is difficult to prove.

The Cdn Tire is located on Quinpool Rd. Halifax NS. There are actually 2 male employees, perhaps at the supervisor level in their 30s or early 40s who have no sense of customer service. I was there today at 3:30 pm . Upon entry I stopped at front desk where staff is generally always nice. I needed drywall mud and sanding blocks. I got sent to the desk in the area and was to be met there by an employee. A young woman immediately appeared and we went down the isle where one of the known-to-me chaps was helping someone. From the conversation this was not going to end in a minute. All that my employee needed to ask was where X had been moved to, but she was unwilling to do so. She may know well what he is like! So we stood and waited 3 mins or so ...When the male employee was finished he told her where to go and we proceeded there. I went back and picked up product Y but needed more information, Went to the desk to see if he was there, but he was an isle away chatting with 2 female employees. I raised my voice to say Excuse me ,....he turned toward and I said I had a question about the product and would he come over to the desk and speak to me. He said no, you come over here! Who is the customer in this scenario?? So I said I would not go over there and it was for him to come to me. He chastised me for my attitude and I in turn said, this is the only Cdn Tire, where you and a colleague need some customer service training!! He continued to tell me off... and I replied by saying I would report this incident! In fact, it's not my first unpleasant incident in that store - never in the others. Spryfield, Tantallon or Bedford! I want this employee spoken to and I hope you can find more 'customer service' oriented personnel.

Canadian Tire store at Bovaird and McGlauglin in Brampton. Horrible customer service. Went there on a Sunday . Two representatives in the whole store and 4 people behind the customer service counter. Reps seem to walk away from you if you seem to need help. Then I had a couple of items with know barcode and they
wanted me to wait I don’t know how long because the only two reps in the store were servicing other customers.I work in sales. If I offered service like that I would have no customers at all.