I’ve had a really great experience using Cash App. It’s honestly made managing my money so much easier compared to dealing with a traditional bank. Everything is straightforward, quick, and super user... See more
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I didn’t know about the offers until our host at Too Golf informed me to click on it and it saved me $20 off my total at Top Golf. The experience was Fun and my family and I will definitely use look f... See more
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I've had cash app as my primary checking for 5 years now and it has come such a long way. Between the free overdraft coverage (w/direct deposit) and their "borrow" function CashApp has given me a sens... See more
Company replied
Cash app is the easiest fastest way to receive your funds through someone else or having your bank set up with them. They are just the best! Direct deposit is easy and fast getting money from one pers... See more
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Company details
Information provided by various external sources
Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.
Contact info
Market Street 1455, 94103, San Francisco, United States
- cash.app
4.6
Excellent
28K reviews
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I absolutely love Cash App
I absolutely love Cash App. Very trustworthy app, my whole family uses it.
30 March 2026
Unprompted review
Reply from Cash App
Thank you, Sierra! We are so glad to hear that you are loving Cash App, and we appreciate you taking the time to provide this feedback. Don't forget we're always here to help if you need us: https://help.cash.app/4sKJoO4.
Sent a Payment
I was sending money to an associate. A payment was inadvertently sent to the name next to my associate’s name in the App. I panicked a little but calmed myself. Honest mistake, it should be easily rectified. Not so. Three months later a stranger still has $500 of my money that I was sending to my associate. CashApp’s response was, “yeah… try and ask for it back… we protect the receiver…”. I’m seeking legal advice.
13 December 2025
Unprompted review
Reply from Cash App
We understand you may not have received the assistance you were expecting and how inconvenient it can be when a payment doesn't go as planned, Tiffany. To prevent sending money to the wrong person in the future, we recommend taking the following precautions: Always double-check the recipient's information and verify the spelling of $cashtags before sending a payment. We'd be glad to take a closer look into this payment for you. Please reach out to us here: https://help.cash.app/4sJ7n00.
Cash app is great
Cash app is great. I have had no fees for anything and I've never had any issues with anything I love cash app.
30 March 2026
Unprompted review
Reply from Cash App
Thank you, Kayla! We are so glad to hear that you are loving Cash App, and we appreciate you taking the time to provide this feedback. Don't forget we're always here to help if you need us: https://help.cash.app/4s1RqRq.
The app is great they should allow…
The app is great they should allow overdraft to work on atm withdrawals
30 March 2026
Unprompted review
Reply from Cash App
Hi Wayne, we really appreciate your feedback, so we can keep giving you the best experiences! Hope you continue to enjoy the app. If you ever need our assistance with anything, be sure to let us know here: https://help.cash.app/3128
I have had a positive experience with…
I have had a positive experience with Cash App. Using the features they provide have been helpful at times and I like get the deals for using their services.
30 March 2026
Unprompted review
Reply from Cash App
We're happy to see that you are having a positive experience with Cash App, Joshua! Thank you for the review. If you ever need us, you can contact us here: https://help.cash.app/4v1WpnG.
Reply from Cash App
Hi there, we appreciate you sharing this review! It's great to know the app has been easy to use for you. We're always here if you need help along the way. You can reach out through our contact options here: https://help.cash.app/4s49NVW.
Cashapp review
Very convenient
Super simple
And essy to use
10 outta 10 recommended
5 March 2026
Unprompted review
Reply from Cash App
Thank you so much for your kind words, Amn! We're thrilled to hear you're finding the app convenient and simple to use. Thanks for sharing your experience and recommendation. Whenever you need support, our team is here and ready to help. You can reach us here: https://help.cash.app/3Q8p0aY.
It’s a great app and helps me send…
It’s a great app and helps me send money and receive money when I need too. ASAP dose not take long and the ways it can help save money it great. I only use Cash App in less I am paying rent do to my landlord dose not use. I would recommend the app to anyone.
2 September 2025
Unprompted review
Reply from Cash App
That's great to hear, Mike. We're happy to hear the app helps you send and receive money quickly and that you're enjoying the features that help you manage and save your money. Our team is here for you if you need support at any time: https://help.cash.app/40ZH3CC.
Reply from Cash App
We're glad you're having a good experience with the Borrow feature, Crystal! Whenever you need support, our team is here and ready to help. You can reach us here: https://help.cash.app/4cjQHW3.
Reply from Cash App
It's good to hear this! We appreciate the feedback. We hope things continue to run smoothly, but if you ever need us, we are just a message away: https://help.cash.app/4m5H4ic.
It’s the only money app you’ll ever…
It’s the only money app you’ll ever need or want it’s perfect!
29 March 2026
Unprompted review
Reply from Cash App
Thanks for taking the time to share your experience with us, Ethan! If you need help, you can contact us here: https://help.cash.app/3128.
I've had cash app as my primary…
I've had cash app as my primary checking for 5 years now and it has come such a long way. Between the free overdraft coverage (w/direct deposit) and their "borrow" function CashApp has given me a sense of financial security i couldn't dream of from such a convenient banking app.
29 March 2026
Unprompted review
Reply from Cash App
Thank you for being part of the Cash family, Jeremy! We're happy to know that you find Cash App convenient, and we appreciate your feedback, so we can keep giving you the best experiences. If you need us, you can find all the different ways to contact us here: https://help.cash.app/3128.
It’s a great way to get and use money
It’s a great way to get and use money
12 March 2026
Unprompted review
Reply from Cash App
It's so good to know you find Cash App great, Leonard! In case you ever need us, we’ll be here to assist: https://help.cash.app/3128.
Reply from Cash App
We appreciate your feedback! Please reach out to our team here: https://help.cash.app/3128 if you ever need help.
It’s a very good Cash App to store money
It’s helping me keep my money safe
28 March 2026
Unprompted review
Reply from Cash App
We are so happy to hear it, Siana! The safety of your funds is our number one priority. Thank you for taking the time to share your experience with us. In case you ever need us, we’ll be here to assist: https://help.cash.app/4v25T2p.
Easy to use great to have
11 March 2026
Unprompted review
Reply from Cash App
This is so nice to hear, Eric! Thank you for taking the time to leave this review. Feel free to reach out here: https://help.cash.app/3NUOqrR if needed.
Awful customer support
How can I post the whole thing on X
Cash App’s customer support failed in two core duties: communication and resolution. Poor customer support is not merely an inconvenience; it is a business failure when a company handles people’s money. When a customer presents a simple, clearly stated problem and support either does not read the request carefully, gives irrelevant responses, repeats scripted language, or passes the customer around without solving it, that is not support at all—it is obstruction disguised as service.
The most damaging part is not just that the issue remained unresolved. It is that the communication itself showed a lack of competence and care. If support responds with answers to questions that were never asked, ignores key facts already provided, or forces the customer to repeat the same explanation multiple times, that shows they are not meaningfully reviewing the case. That wastes the customer’s time, increases frustration, and undermines confidence in the platform’s ability to handle more serious financial problems.
For a financial company, this is especially unacceptable. Customers trust Cash App with access to funds, records, transactions, and tax-related documents. That kind of trust creates a higher obligation to provide accurate, responsive, and effective support. When the company cannot resolve a basic issue through clear communication, it raises a deeper concern: if they cannot manage a simple problem properly, how can customers trust them with more important ones?
A simple problem should not become a drawn-out ordeal. When it does, the fault is not with the customer—it is with a broken support process. Good support means understanding the request, responding directly to it, and fixing the issue in a reasonable time. Cash App’s failure to do those things reflects poor training, poor escalation procedures, and poor accountability.
The bottom line is this: Cash App’s support did not fail because the issue was difficult. It failed because the company communicated poorly, did not listen carefully, and did not take effective action. That is what makes the experience unacceptable.
26 March 2026
Unprompted review
Reply from Cash App
Hi there, we hear that you reached out for help and didn't receive the clear communication or resolution you were expecting. We also understand how inconvenient it is when you feel like your case wasn't fully reviewed, and you had to repeat the same information without getting a solution. That's not the experience we want for you. If you're open to it, send our team a message, so we can review what happened and make sure you're being supported properly: https://help.cash.app/4bE3uTY.
I like that I can borrow money and pay…
I like that I can borrow money and pay it back but there was times I ordered a new card and it got hacked soon as I activated it from states I’ve never been
15 September 2025
Unprompted review
Reply from Cash App
Thanks for sharing this, Byron. We prioritize your account's safety and take a number of steps to make sure your account is protected. If there's anything that you would like to discuss, please feel free to reach out to us here: https://help.cash.app/3128. We’ll be glad to help.
Always quick and easy to use
27 March 2026
Unprompted review
Reply from Cash App
We love hearing that your experience with Cash App has been quick and easy, Akeem. Please reach out to our team here: https://help.cash.app/3128 if you ever need help.
Cash App has been great
Cash App has been great. I get paid sooner. Problems and questionable transactions solved in a timely manner. I have no complaints
29 March 2026
Unprompted review
Reply from Cash App
Hi there, thank you so much for your positive review! We're happy to know that you find Cash App convenient and easy to use. If you have any questions or need any assistance, please don't hesitate to reach out through any of these channels: https://help.cash.app/3128.
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