I have had a great experience with CashApp! However a few questions remain. 1. Why is it able to only one linked bank account? This ties my hands at times. 2. After reading the review summary, I’m... See more
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Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.
Market Street 1455, 94103, San Francisco, United States
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I was trying to finish setting up my cash app profile and it kept giving errors so I gave up and forgot about it. Came back to it a few weeks later to try again and then received the following message.
"We reviewed your account and found activity that violates our Terms of Service.
As a result, your Cash App account will remain deactivated and you will no longer be able to use your account or its features. "
I appealed it and they just sent it again along with read our terms and policies and conditions. They accused me of suspicious activity Even though I've never even used the app or even finish setting it up with my banking information etc.
This is just stupid and makes no sense at all and there's no customer support so if you have a problem beware because they are not going to help you.
Cashapp is not to be trusted.

Reply from Cash App
I have had a great experience with CashApp! However a few questions remain.
1. Why is it able to only one linked bank account? This ties my hands at times.
2. After reading the review summary, I’m concerned about security. Wheee can I find more information on this?

Reply from Cash App
I got kicked off my account for no reason it said I violated terms and conditions but will not tell me what terms and conditions that I violated I opened my account and ever since I opened it they never let me access anything and I also have friends that are getting their money froze from their legit jobs and never being able to see their money again people need to be careful on this cash app because it seems like they're known to rip people off and never see thousands of dollars again

Reply from Cash App
This app excels in every key aspect: effortless installation, an ergonomic and user‑friendly interface, intuitively placed sections, readily available customer support, and a smooth card‑linking process. Moreover, it offers full worldwide functionality, making it a reliable tool for international use.

Reply from Cash App
First I’ve waited over two months for my dispute to be finalized and it’s still open and then when I try to submit more evidence that has recently been presented to me they play tf out of stupid and send me textbook answers to why my dispute is taking so long completely ignoring that I need to submit screenshots involved in my dispute! Been hung up on and conversations closed bc they just completely ignore what I’m saying after my dispute is finalized I’m done I just stick to my bank Cash App is too much wasted effort and energy

Reply from Cash App
Cashapp closes people accounts accuse people of fraud and violating people and then tell you to appeal just to deny it again its annoying them they don't give you any explanations I feel like everyone should just all together stop using ca

Reply from Cash App
Cash app sucks after 7 years of being a member they deactivated my account and wint give an explanation saying I went against their policy tried to dispute and they would not lift the deactivation nor give an explanation i did nothing wrong but send and receive money even hd set up partial direct deposit and they won't honor that im sick of them this was dead wrong don't trust them

Reply from Cash App
If I could give Cash App negative stars I would. Do not use this app. Long story short I made two transactions at a gas pump and the pump did not work. They held $456 which was a hold of $226 twice And said I had to wait five days to get the money back. I called the merchant they said they are not holding any funds and they gave me a letter to give to cash app so they can release the funds. Cash app refused to even look at the letter. I asked to speak to a manager. He was even very unhelpful. Do not use this app.

Reply from Cash App
Someone took money from my account that I didn’t aurtherrise I don’t even no the person that did they got money out of my bank account also my bank review it an Sean the problem & ceredit it back Tony Acc but cash app denied the claim that I fueled with them $2000 that’s a lot of money what rip off. Take your money out of cash or you mite loose it👎🏻

Reply from Cash App
If I could see a zero stars I would have put it .. I’ve the reasons to do that: today my wife sent $400 to a wrong person instead of me . A person we don’t know at all , her name just popped up .
We asked Cash up people to help us anyway or at least reach out to the person asking her to refund the amount .
No help , no reach out to the person .. we wanted to talk to the person they said no … kind of protecting the mistake to keep happening .
The bank told us .. we don’t cooperate with cash up , they have different guidelines compared to Venmo or zelle .
Now .. it’s our mistake that sure , but mistakes happen ! And that’s why banking systems created safety and protection protocols ..
dear readers … avoid cash up .. they will never protect you I case you need that .

Reply from Cash App
I signed my children up on cashapps family account. They are 11. My son earned his first $8.95 and wanted to put it in his account. Cash app took his $8.95 and applied to a minor balance i owed on my account. I spoke with them and they told my son they would reverse it for him. It would be back in a couple minutes. He was ecstatic. Well now they are telling me sorry but were not giving it to him no matter what the other person said after investigating. I have screen shots of the whole conversation. $8.95 was so important to them that a little kids broken heart was not. They said that they didn't care , they didn't have kids so it doesn't bother them. I will post this whole conversation here if I can and all over Facebook. They broke his little heart. I made up for it for him. But Cash app is really going downhill letting a lot of people down. SMH

Reply from Cash App
Quickly downloaded and installed the app; simple registration; the app runs smoothly; user-friendly interface; support helped me open and fund the account; usable worldwide; haven't found any downsides so far.

Reply from Cash App
Worst experience ever, car was broken into and phone was stolen and thieves we're able to use my cash app. I made police report and turned it in also and within twenty minutes after submitting my disputes cash app said they investigated enough to close my account and then they denied every one of my claim, saying they were g fraudulent claims, when asked for evidence they used to come to their decision they never give it to me. Submitting the disputes is a headache they make it so hard and like to you that you can't dispute this or that but in reality you can. They just been told by courts about their handling of disputes but I guess they don't care because they still make it as difficult as they can to keep customers from filling disputes. Their to p priority is deny your claim by any means necessary. They lie to you and tell at you but tell you I if you interrupt them one more time they will hang up on you and if they can't give you the right answer they just ignore you and pretend something is wrong with the phone or they just hang up on you. This company is a joke lol what there response was, a listing of their terms and agreement which gives me no evidence why my dispute was denied, they need to be shut down

Reply from Cash App
Never refunded money after I provided proof/documents of my account being compromised for over $600. There was 4 transactions I disputed & all if them done by the same person who stole my phone & used it to transfer funds from my account to their cashapp acct. Cashapp found 2 of the 4 were legitimate disputes & refunded the funds. But they were only a $25 & a $2 transfer. The $440 & the $150 transfers were not refunded & found to not be fraud. So they contradicted themselves by doing that because ALL 4 were exactly the same situation. I had a police report saying my phone was in someone else’s hands & that it wasn’t in mine. Cashapp doesn’t care about who they serve or about your money! They are just as bad as the person who made the illegal transfers. They both might as well stole my money! Please be smart & don’t trust Cashapp with your money!

Reply from Cash App
I have used cashapp for years and used all the features within it available to me. Suddenly today with no warning whatsoever my account was closed with no explanation. I used the account for personal use to send and receive money between family and friends. I signed up for direct deposit and everything. Was an "all in" user and now I can't do anything. Customer service was no help other then to say its being reviewed and will be 10 days.
Update: I have went to help and submitted an appeal but nothing has been done. My account is still closed and there are no options.

Reply from Cash App
Cash App customer service is ridiculous. I did a dispute and told him that the money was sent to his old Cash app and he opened a new cash app and they denied it then I did the appeal and they still denied it so I’m out $800 because they wouldn’t help me at all. well, they answered my reply all right but they still can’t do anything for me so I’m out $800.

Reply from Cash App
This company does not provide fraud protection and one day I woke up to see several ACH transactions by Cash App which to this date I am still waiting for CFPB to assist me with I never authorized ACH transactions but somehow someone did these and I was able to contact my bank to reverse some of these but my confidence in Cash App is zero now as these ACH tranasactions also overdrew my bank account and guess what Cash App wants me to pay for these transactions I will see what happens but not using Cash App anymore

Reply from Cash App
Suppose to get the bonus bitcoin on any payment received through Bitcoin ..... 1st time I got it the second time nothing contacted customer support and they couldn't even help me kept on for a week to get the same question Everytime I even sent screenshots of the issue and all and still no help

Reply from Cash App
Closed my account no explanation no one will talk to me won't reopen. Screw cash app and all the rest

Reply from Cash App
Cash app has charged me tripple the amount. Spoke with Kam Wilson who represents herself as the "highest entity at cashapp". When asking about how my dispute is going and she could not answer my question, I ask for someone who could. Her professional response was to hang up.

Reply from Cash App
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