Cash App Reviews 27,514

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's ease of use and efficiency for managing finances, including sending and receiving money, and appreciate its user-friendly interface. Many consumers find the payment process straightforward and quick, often noting the convenience of direct deposits and the ability to borrow funds when needed. People also value the various discounts and offers available, which help them save money on purchases, and praise the positive impact on their financial security. However, some customers also noted issues with account security, reporting unusual account activity and difficulties with resolution processes. A few other people also felt that the company's policies regarding personal funds were restrictive, particularly concerning withdrawal limits. Additionally, some reviewers experienced unexpected account closures or reductions in overdraft limits, leading to frustration and a lack of transparency.

What people talk about most

Application

Clients share positive opinions on the app, with many praising its convenience for daily finances, sending... See more

Payment

Reviewers mention positive feedback about payment, highlighting its ease and convenience for various... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use,... See more

Discount

People report positive experiences with discounts and savings. Many reviewers appreciate the regular deals,... See more

Price

Consumers find price to be positive. Many reviewers appreciate the ability to save money, with some... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve had a really great experience using Cash App. It’s honestly made managing my money so much easier compared to dealing with a traditional bank. Everything is straightforward, quick, and super user... See more

Company replied

Rated 5 out of 5 stars

I didn’t know about the offers until our host at Too Golf informed me to click on it and it saved me $20 off my total at Top Golf. The experience was Fun and my family and I will definitely use look f... See more

Company replied

Rated 5 out of 5 stars

I've had cash app as my primary checking for 5 years now and it has come such a long way. Between the free overdraft coverage (w/direct deposit) and their "borrow" function CashApp has given me a sens... See more

Company replied

Rated 5 out of 5 stars

Cash app is the easiest fastest way to receive your funds through someone else or having your bank set up with them. They are just the best! Direct deposit is easy and fast getting money from one pers... See more

Company replied


Company details

  1. Money transfer service
  2. Financial advisor

Information provided by various external sources

Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.


Contact info

  • Market Street 1455, 94103, San Francisco, United States

  • cash.app

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
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Rated 5 out of 5 stars

Phenomenal

They’re very quick to catch any potential fraud or issues, easy to contact, always nice to talk with, and user friendly

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for taking the time to share this review about using Cash App, Austin. If there is anything we can ever assist you with, please let us know here: https://help.cash.app/4dNhOLe.

Rated 3 out of 5 stars

I would like for the borrow to have an…

I would like for the borrow to have an increase on how long you get to pay it off

15 January 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for sharing this insight about borrowing funds, Juan. We’re always looking to improve our products based on our customers’ feedback, and enjoy hearing how we can make Cash App as useful as it can be. We'll be sure to pass this request to the rest of our team. If you have further concerns or need our help, please don't hesitate to reach out to us here: https://help.cash.app/4vbdlbI.

Rated 5 out of 5 stars

It the best banking out there

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for this great rating, Lando! We are so happy to hear that you are having a great experience with Cash App. If you ever need our assistance, just message us, here: https://help.cash.app/3128

Rated 5 out of 5 stars

It so simple to use and makes my life…

It so simple to use and makes my life easier

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Cash App. If you ever need assistance, don't hesitate to reach out to us at https://help.cash.app/3128.

Rated 1 out of 5 stars

Peasant

The offers are like when you’re a server and you’re tipped pennies. It’s like yea it’s a tip but you basically have me something that’s more of a nuisance to apply or do something with then actually serving and giving me anything

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use I use it on a day to day…

Easy to use I use it on a day to day basis and it’s helpful if I need to save or spend

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, this is so nice to hear! Thank you for taking the time to leave this review. We hope you never need it, but always feel comfortable using this link to get in touch with us if you ever require assistance: https://help.cash.app/3128.

Rated 5 out of 5 stars

Best app on the store

Best app on the store

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, we love hearing this! Glad you took the time to post this review. In case you ever need us, we’ll be here to assist: https://help.cash.app/3128. Have a great day!

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you for sharing your experience with us, Darius. We're very happy to hear that everything went smoothly with Cash App. In case you ever need us, you can contact us directly with this link: https://help.cash.app/41CI4k5.

Rated 5 out of 5 stars

Cash App is a wonderful money app!

Cash App is a wonderful money app. There's terrific offers to save on food, rides and Temu. You can even file your taxes for free! You can also borrow money and make money through referrals!

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you so much for taking the time to leave this nice review, Norman. We are happy to hear about your experience using offers or filing taxes with Cash App. If you ever have questions or need our help, please don't hesitate to reach out to us here: https://help.cash.app/4tbRVsY.

Rated 3 out of 5 stars

I like that the company allows you to…

I like that the company allows you to trade and lets you borrow

I do not like how it is referred as cash instead of cashe and the ability to be honest with whoever you are actually trading with. There should be transparency so the glory of it all goes straight to my father. There is no amount of paper in the world that will someone happy. Relying upon every ounce of energy within everyone won’t leave us feeling guilty for what profit a man that has all the money and needs nothing from the father that gives Ahava. And man cannot have Agape to take with his hands.
There is no profit when everything has been given as a gift which cannot be sold.

1 November 2025
Unprompted review
Cash App logo

Reply from Cash App

We’re so glad to hear you’re enjoying the app and appreciate you taking the time to leave this nice review. If you ever need assistance, we’ll be here to help at: https://help.cash.app/3128. Have a wonderful day!

Rated 1 out of 5 stars

Cash Apples Does Not Tell The Truth! EVER!

Cash Apples does not tell the truth. Cash App lies plain and simple. Nothing Cash App says is the truthful. They have third world customers service representatives who barley speak English and have trouble reading the written form response to your problems. Cash App lost all the paperwork I sent to them to resolve the dispute. Customer Service will lie to you about the progress of a dispute just to get you off the phone.
ONE DAY SHY OF A MONTH AND NOTHING HAS BEEN DONE TO RESOLVE THE DISPUTE.

**AWFUL AWFUL CUSTOMER SERVICE. ONE STAR IS TOO MANY.**

The Cash App Reply Is No Help At All.... Awful Customer Service!

25 February 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi Melvin, this is not the experience we want you to have! Ensuring our customers receive the support they need is a top priority for us, and we'd love for an opportunity to change your mind and resolve any issues you may have. Feel free to reach out to us here: https://help.cash.app/3128.

Rated 5 out of 5 stars

I absolutely love Cash App

I absolutely love Cash App, it is so easy and simple to use. The customer service is top notch. I would recommend Cash App for all your quick and easy money needs!!

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you so much for your positive review, Tashina! We're happy to know that you find Cash App convenient and easy to use. If you have any questions or need any assistance, please don't hesitate to reach out through any of these channels: https://help.cash.app/3128.

Rated 5 out of 5 stars

It’s great

It’s great. Love the app

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

We are happy to see how comfortable you feel with Cash App, Wesley. We hope things run smoothly, but if you ever need us, we are just a message away: https://help.cash.app/4bA0Q1t.

Rated 5 out of 5 stars

Love it

Love it, perfect for when I needed to pay my bill

24 March 2026
Unprompted review
Cash App logo

Reply from Cash App

We're very happy to know you're loving Cash App, Stanley. We appreciate your feedback, so we can keep giving you the best experiences! If you need us, you can find all the different ways to contact us here: https://help.cash.app/4lYSxA4

Rated 5 out of 5 stars

Expedient Service!

My account was compromised and I received prompt and thorough service to rectify the situation. The charge was blocked, my card was canceled and reissued immediately!

24 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Thank you so much for your kind words, Lacy! We're thrilled to hear our team was able to assist promptly and help resolve the issue with your account. Whenever you need support, our team is here and ready to help. You can reach us here: https://help.cash.app/4sLO1ak.

Rated 5 out of 5 stars

Cash App green state is the best and…

Cash App green state is the best and the leading money is the best too I love how we can do payments instead of paying in full that following Friday and the choice to pay in full is amazing as well along with depositing paper money I love that

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

We love to hear you're enjoying all these features! Thank you for taking the time to leave us this wonderful feedback. If there is anything we can ever do to keep things running smoothly for you, we are just a message away: https://help.cash.app/4swgGjD.

Rated 1 out of 5 stars

My cash app account was hacked on…

My cash app account was hacked on 3.10.26. I called their customer support immediately to report this and they indicated that it would be 10 business days and they would contact me via email. Currently on day 12 and I have yet to receive a response. I am locked out of my bank account and have incurred over $800 in overdraft fees.

10 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, ensuring our customers receive the support they need is a top priority for us. Mind sending our team a message, so we can make sure you are getting taken care of? https://help.cash.app/3128.

Rated 5 out of 5 stars

Everything is in one spot so easy to…

Everything is in one spot so easy to locate and it’s pretty secure

26 March 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi there, thank you so much for sharing this great review. We're very happy to hear that Cash App is pretty secure for you. If you ever need assistance, you can contact us directly with this link: https://help.cash.app/3NNXLld.

Rated 1 out of 5 stars

I am extremely dissatisfied with Cash…

I am extremely dissatisfied with Cash App. My account was suddenly banned without explanation, and I was locked out of my funds. Money was taken from my account multiple times without my authorization. Customer support has been unresponsive, rude, and disrespectful. This is unacceptable. I demand immediate release of my funds, full restoration of my account, and reinstatement of all features, including store, restaurant, and transportation discounts. It deserves zero stars. Extremely bad 👎 ...

26 January 2026
Unprompted review
Cash App logo

Reply from Cash App

Hi Rosa, this is not the experience we want you to have with the app. We understand how inconvenient it is to have your account deactivated unexpectedly, and then not find the support you were looking for. If you'd like more info, please review our Terms of Service: http://squ.re/cashapptos. Also for further assistance, please reach out to us here: http://help.cash.app/3128.

Rated 5 out of 5 stars

I love all the new perks it's making…

I love all the new perks it's making cashapp more convenient to use ..all cashapp needs is their own atm machines and more perks for the longtime customers.

25 March 2026
Unprompted review
Cash App logo

Reply from Cash App

We appreciate you taking the time to share this feedback, Deci. It is so nice to hear that Cash App is convenient to use. In case you ever need us, you can reach out through our contact options here: https://help.cash.app/41tBlJd.

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