I’ve had a really great experience using Cash App. It’s honestly made managing my money so much easier compared to dealing with a traditional bank. Everything is straightforward, quick, and super user... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.
Market Street 1455, 94103, San Francisco, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They’re very quick to catch any potential fraud or issues, easy to contact, always nice to talk with, and user friendly

Reply from Cash App
I would like for the borrow to have an increase on how long you get to pay it off

Reply from Cash App
It so simple to use and makes my life easier

Reply from Cash App
The offers are like when you’re a server and you’re tipped pennies. It’s like yea it’s a tip but you basically have me something that’s more of a nuisance to apply or do something with then actually serving and giving me anything
Easy to use I use it on a day to day basis and it’s helpful if I need to save or spend

Reply from Cash App
Cash App is a wonderful money app. There's terrific offers to save on food, rides and Temu. You can even file your taxes for free! You can also borrow money and make money through referrals!

Reply from Cash App
I like that the company allows you to trade and lets you borrow
I do not like how it is referred as cash instead of cashe and the ability to be honest with whoever you are actually trading with. There should be transparency so the glory of it all goes straight to my father. There is no amount of paper in the world that will someone happy. Relying upon every ounce of energy within everyone won’t leave us feeling guilty for what profit a man that has all the money and needs nothing from the father that gives Ahava. And man cannot have Agape to take with his hands.
There is no profit when everything has been given as a gift which cannot be sold.

Reply from Cash App
Cash Apples does not tell the truth. Cash App lies plain and simple. Nothing Cash App says is the truthful. They have third world customers service representatives who barley speak English and have trouble reading the written form response to your problems. Cash App lost all the paperwork I sent to them to resolve the dispute. Customer Service will lie to you about the progress of a dispute just to get you off the phone.
ONE DAY SHY OF A MONTH AND NOTHING HAS BEEN DONE TO RESOLVE THE DISPUTE.
**AWFUL AWFUL CUSTOMER SERVICE. ONE STAR IS TOO MANY.**
The Cash App Reply Is No Help At All.... Awful Customer Service!

Reply from Cash App
I absolutely love Cash App, it is so easy and simple to use. The customer service is top notch. I would recommend Cash App for all your quick and easy money needs!!

Reply from Cash App

Reply from Cash App
My account was compromised and I received prompt and thorough service to rectify the situation. The charge was blocked, my card was canceled and reissued immediately!

Reply from Cash App
Cash App green state is the best and the leading money is the best too I love how we can do payments instead of paying in full that following Friday and the choice to pay in full is amazing as well along with depositing paper money I love that

Reply from Cash App
My cash app account was hacked on 3.10.26. I called their customer support immediately to report this and they indicated that it would be 10 business days and they would contact me via email. Currently on day 12 and I have yet to receive a response. I am locked out of my bank account and have incurred over $800 in overdraft fees.

Reply from Cash App
Everything is in one spot so easy to locate and it’s pretty secure

Reply from Cash App
I am extremely dissatisfied with Cash App. My account was suddenly banned without explanation, and I was locked out of my funds. Money was taken from my account multiple times without my authorization. Customer support has been unresponsive, rude, and disrespectful. This is unacceptable. I demand immediate release of my funds, full restoration of my account, and reinstatement of all features, including store, restaurant, and transportation discounts. It deserves zero stars. Extremely bad 👎 ...

Reply from Cash App
I love all the new perks it's making cashapp more convenient to use ..all cashapp needs is their own atm machines and more perks for the longtime customers.

Reply from Cash App
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.