Cash Money Reviews 

8,157
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 956 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and accommodating, making the process smooth and pleasant. Many highlight the excellent customer service, noting their promptness, knowledge, and willingness to assist. The service is often described as quick, easy, and efficient, with people appreciating the straightforward application and flexible payment options. However, some people mentioned difficulties with the online platform and connecting their bank for applications or payments. These users experienced issues such as the system not recognizing their bank, needing to restart the process multiple times, or finding the website less user-friendly for managing their loans.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting its speed, dependability, and ease of use.... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers appreciating the flexibility of... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cash Money helped get me out of a bind, and provided me relief. The staff helped change my payday loan in to a line of credit to avoid paying more in interest, and it has been a useful addition to my... See more

Company replied

Rated 5 out of 5 stars

Cashmoney makes borrowing so easy. They are so helpful and work with you not against you they answer any questions you may have promptly. Your loan payments are more than reasonable and don’t make it... See more

Company replied

Rated 5 out of 5 stars

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out... See more

Company replied

Rated 5 out of 5 stars

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I... See more

Company replied


Company details

  1. Loan agency

Information provided by various external sources

Cash Money offers short-term loans to Canadian residents.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(8,157)

857 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speed

Speed. Efficiency. Simple to understand

21 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Great experience.

It was easy to apply and Robert was very knowledgeable and helpful. Would use this company again.

20 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

Thank you for the increase on my…

Thank you for the increase on my credit. I'm really in a tough spot at the moment and this Blessed increase will really assist me in my time of need. Thank you and God Bless everyone at Cash Money. I realize the company is changing name or maybe owner, not sure. Prayers the good service and support for your customers will continue. Amen! Thanks & Continued Blessings

19 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 3 out of 5 stars

not have a clear system when come to…

not have a clear system when come to delay your loan and the company ACH the money from your bank account. CM charges more for not have funds.

26 February 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

Rated 5 out of 5 stars

Very easy because

Very easy because, the whole process can take less than two hours to complete and get your funds deposited in your account if you choose e-transfer.
I did everything’s online without any issues

6 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

The simplicity of the system

The simplicity of the system. No issues at all. Very happy the service.

14 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Cash Money.

Rated 5 out of 5 stars

You guys are awesome

You guys are awesome. Save my ass quite a few times.

27 February 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

It is very good

It is very good

13 June 2025
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Fast n friendly

Call response qi k n friendly

13 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Good conpany

Good company and very accommodating

13 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We’re glad that you enjoyed your visit to Cash Money. Thank you for your review and your business.

Rated 5 out of 5 stars

CashMoney is a LifeSaver

CashMoney is a LifeSaver, and experience has always been Professional, Kind, Caring etc especially for people that are in need of money in a pinch.

10 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

App is easy to use and understand never…

App is easy to use and understand never had an issue and if I need help I am able a store which the associates are friendly and helpful

10 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Cash Money customer.

Rated 5 out of 5 stars

Cash money is a great place if you need…

Cash money is a great place if you need a loan they are respectful and they work well with you highly recommended if your looking for a payday loan.

20 February 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Rated 5 out of 5 stars

Really great and efficient customer…

Really great and efficient customer service. Service was quick and loan came through, Robert was very friendly.

Thanks again!

9 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Shamica at the Queensway Royal York…

Shamica at the Queensway Royal York Centre was so helpful and accommodating in getting me set up with a CashMoney line-of-credit today March 9’26. I was and am extremely thankful that she reached out to me last week to offer this financial service.
CASHMONEY is a great company with great staff and the best service…beats Banks‼️

9 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

Thank you for taking the time to leave a review of Cash Money. We are pleased to hear that you had an excellent experience with our Toronto team members. We appreciate you!

Rated 2 out of 5 stars

No option to apply for a payday loan…

No option to apply for a payday loan appearing

9 March 2026
Unprompted review
Cash Money logo

Reply from Cash Money

We are sorry to hear that you did not have a good experience. Please send us an email at customerservice@cashmoney.ca or give us a call at 1-877-526-6639 so that we can reach out to you.

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