Great service delivered by Cathedral Hygiene, they have provided sanitary hygiene and air fresheners to our business for years now and can't praise them highly enough. Gail visits our site to carryout... See more
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Review summary
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Reviews shaping this summary
Would highly recommend Cathedral Hygiene for your waste needs. From initial contact through to quotes and contract signing Lauren has been brilliant. Nothing is too much trouble for her and she’s... See more
Company replied
Excellent cleaning and hygiene supplier. The team are efficient, helpful, friendly, and always on time. No job is ever too big or too small, and they are quick to resolve any issues. If anything is fa... See more
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Sophie our account manager has been great. We had a smooth and successful changeover about a year ago. Our bins are emptied as requested and we have had no issues. As a business operating with private... See more
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Company details
- #3 of 4 best companies in Hygiene Services
Written by the company
Cathedral Hygiene is a family run business and one of the largest hygiene companies in the UK. We provide washroom and hygiene services and are specialists in the safe disposal of sanitary waste.
Contact info
4.7
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reliable and Professional Service
Cathedral Hygiene has consistently provided an excellent and dependable service to our organisation. Their team is professional, courteous, and efficient, ensuring that all scheduled visits are carried out on time and to a high standard. Communication is clear and proactive, and any queries are dealt with promptly. We value their commitment to quality and reliability, which makes them a trusted partner in maintaining our hygiene standards. Highly recommended.
28 October 2025
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to write this wonderful review of our company.
We are delighted to read your kind feedback and we look forward to continuing to work with you are your hygiene supplier for many years to come.
The Cathedral Hygiene Team
Good service and product
To use an overused saying, it does what it says on the tin. Service provided is of a good level and have had no problems.
15 October 2025
Reply from Cathedral Hygiene
Thank you for leaving us a 5* review, Shaun.
It's great to hear that you are pleased with our service and have not experienced any issues. We will aim to continue providing this level of service for you.
The Cathedral Hygiene Team
Excellent service
8 October 2025
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
We're glad to hear that our service met your expectations. We're always happy to help if you have any further enquiries.
The Cathedral Hygiene Team
Really easy to deal with
Really easy to deal with. One email request which was answered promptly and the request sorted same day. The unit was delivered quickly too, no nonsense!
11 September 2025
Reply from Cathedral Hygiene
Thank you for leaving us a 5* review and for choosing Cathedral Hygiene.
It is wonderful to hear that the install went smoothly. We aim to provide you with the same high quality of service going forward.
The Cathedral Hygiene Team
Cathedral Hygiene Sanitary Waste bin services
The help and guidance given by Gareth Hitchcock was excellent. We have used the services of Cathedral Hygiene for 11 years and have been happy with the service and collection of the waste.
18 September 2025
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
We are very grateful for your kind words and longstanding custom. It is excellent to hear that you found Gareth to be helpful - we will make sure to pass this along to him.
The Cathedral Hygiene Team
Great service
Great service, fast delivery and helpful staff. Would highly recommend!
17 September 2025
Unprompted review
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
We're glad to hear that you found us helpful and that the installation went smoothly. It's always lovely to hear that our customers would recommend our service.
The Cathedral Hygiene Team
Excellent communication
Excellent communication, quick organisation of new account and installation of devices, pleasure to work with Liam and the team.
16 September 2025
Reply from Cathedral Hygiene
Thank you for the fantastic review.
We are very grateful that you chose Cathedral Hygiene, and are glad to hear that the installation went well. We will be sure to pass your feedback on to Liam - he will be very pleased.
The Cathedral Hygiene Team
Cathedral Hygiene provide an excellent service
Cathedral Hygiene provide an excellent service on a regular basis. Communication is fantastic and someone is always on hand should you need an extra visit. The lady who services our bins is so professional, discreet, friendly and helpful.
Would highly recommend Cathedral Hygiene.
12 September 2025
Reply from Cathedral Hygiene
Thank you for your positive feedback about our service. We appreciate you taking the time to write such a lovely review.
We aim to provide to a high quality service for all of our customers so it is excellent to hear that you've had a good experience during our visits.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for your positive feedback about your account manager, Linda.
We will be sure to pass your feedback along - she will be very pleased.
The Cathedral Hygiene Team
Very prompt service
Very prompt service, very reasonable price. Had the quotation and then the contract out to us within 24 hours.
27 August 2025
Reply from Cathedral Hygiene
Thank you for the great review, Nina. We aim for our Area Sales Managers to offer a quick and effective response.
Our goal is to ensure the whole process, from quotation to installation, is complete quickly and professionally.
If we can be of further help, please give us a call.
The Cathedral Hygiene Team.
Great Customer Service
I sent an information request via a form and was contact by the lovely Liam, he was really helpful. We managed to get exactly what we needed plus he sold us some new Air Freshener units. Liam was thorough and very helpful dealing with myself and the club Treasurer to ensure a swift resolution.
20 August 2025
Reply from Cathedral Hygiene
What a positive and lovely review, thank you Vicki.
It’s always great to hear from a happy customer and we’re delighted that Liam was able to help you.
We also hope you love the fragrances from our air fresheners and experience the benefit of having them fitted.
We’ll feedback your comments to Liam, who we know will be very happy.
The Cathedral Hygiene Team.
Fiona was very helpful
Fiona was very helpful, listened to our needs and made appropriate recommendations for us.
6 August 2025
Unprompted review
Reply from Cathedral Hygiene
Thank you for your positive review Jan.
We ask our Area Sales Managers to give honest and constructive advice and we’re delighted to hear that you valued the information Fee gave to you.
We’ll be sure to let her know about your lovely feedback.
If you need any further help or advice, please give Fee a call.
The Cathedral Hygiene Team.
Very impressed with the service.
We are very impressed with the service we receive from Cathedral Hygiene. Barbie is always a delight to have here when she pops in. She is very friendly and chatty. Gareth was very helpful when I called today. Top marks.
21 August 2025
Reply from Cathedral Hygiene
Thank you for your 5* review.
We're very grateful for your kind words about our service. We will pass your feedback on to Barbie and Gareth. They will be delighted.
The Cathedral Hygiene Team
Reply from Cathedral Hygiene
Thank you for taking the time to leave us a review.
We're glad to hear that we got your contract set up successfully.
Please do not hesitate to contact us if you have any further enquiries.
The Cathedral Hygiene Team
Top Service
We have been dealing with Cathedral Hygiene for a number of years and felt them always to be professional and reliable.
7 August 2025
Reply from Cathedral Hygiene
Thank you for your kind review, Tom.
It's always great to hear from longstanding customers who appreciate the good work that we do.
We pride ourselves on excellent service and aim to continue as your supplier for many years to come.
The Cathedral Hygiene Team
We have been customers of Cathedral…
We have been customers of Cathedral Hygiene for many years and have consistently received excellent service. Louise is always friendly, approachable, and happy to assist with any queries. We highly recommend Cathedral Hygiene for their reliable and professional service.
23 July 2025
Unprompted review
Reply from Cathedral Hygiene
Thanks Pauline, we always enjoy receiving 5* feedback from long standing customers, as it highlights our goals of long-term customer relationships.
Louise will be delighted with your comments, and for recommending us to others.
Thank you for taking the time to complete a review, we look forward to many more years as your hygiene supplier.
The Cathedral Hygiene Team
Excellent service as usual
Excellent service as usual; friendly and helpful staff, fast response, thorough and efficient. Very professional business and I can't recommend them highly enough.
11 July 2025
Reply from Cathedral Hygiene
Thank you for leaving us a 5* review.
We are very grateful for your kind words and we're happy to hear that you've had such a positive experience with our company and our service. We appreciate your continued custom and recommendation of our company.
The Cathedral Hygiene Team
Efficient and friendly service
Lauren is our account manager and was extremely helpful to our needs. Nathan comes around to service on a regular basis and he is super, very efficient and customer focused. Highly recommend this company.
10 July 2025
Reply from Cathedral Hygiene
Thank you for your kind review, Debbie.
We're very grateful for your recommendation. We will be sure to pass your feedback on to Lauren and Nathan. They will be very pleased.
The Cathedral Hygiene Team
Prompt & clear response to my request.
9 July 2025
Reply from Cathedral Hygiene
Thank you for your positive feedback about our customer service.
It's great that we were able to help with your enquiry. Please do not hesitate to contact us if you need any assistance going forward.
The Cathedral Hygiene Team
Amazing support from beginning to…
Amazing support from beginning to finish of installation, great customer service and communication.
23 June 2025
Reply from Cathedral Hygiene
Thank you for choosing Cathedral Hygiene, Ana.
We appreciate you taking the time to leave us a 5* review. We will continue to provide you with great customer service and support as we continue as your supplier going forward.
The Cathedral Hygiene Team
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