Sent a message and got a reply very quickly, but because I have to make a appointment i need to find some that will take my there but as yet I can't find anyone so I can't view it 😭
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
Company replied
Hi, Thank you for the opportunity to provide feedback. I recently used Cazoo to search for a car and ended up purchasing a 2014 MG3 1.5. The overall experience of searching and viewing the... See more
Company replied
Cazoo app is very good. I am looking for a specific colour Vauxhall Astra / Mokka X Vulcan Grey, electronic parking brake 1.4 up to 80,000 on clock petrol cloth seats as yet I have not found what I'm... See more
Company replied
Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate and check on your…
Easy to navigate and check on your preferred car choices
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like the search is doing the hard work for you – making it easy to keep tabs on the cars catching your eye 🚗👀🙌
I love browsing Cazoo
I love browsing Cazoo, because there are more cars than any other operator , and all good quality , and the site is so easy to use and cars are so easy to save so you can look at them again by just pressing the icon
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve turned car browsing into a full-time hobby now – easy saving, loads of choice, and endless “just one more look” moments 🚗📱🙌
The seller was very helpful in being…
The seller was very helpful in being patient in sorting out the payment. He also did oil change for free.
Good experience all round.
1 May 2026
Unprompted review
Reply from Cazoo UK
That’s brilliant 😄 Sounds like you were looked after properly – patience, helpful service, and a free oil change? That’s a nice little bonus 🚗🛠️🙌
I found it really easy to use to look…
I found it really easy to use to look at and for a 2nd hand car
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😊 Glad the search felt smooth and hassle-free – second-hand car hunting made easy is exactly what we like to hear 🚗🙌
I just love the range of cars you have…
I just love the range of cars you have lots to choose from
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’re enjoying the endless car scrolling experience – a bit like a sweet shop, but for cars 🚗🙌
I think your cars are reasonable priced
I think your cars are reasonable priced
I will buy a vehicle from you soon
Lee .athieson
18 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that, Lee 😊 Glad the pricing’s hitting the right note for you – hopefully your future car is already waiting there with your name on it 🚗🙌
Response time is absolutely fantastic
Response time is absolutely fantastic
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like the replies are arriving before you’ve even put your phone down 🚗⚡ Appreciate you sharing 🙌
Easy to navigate and lots of filters to…
Easy to navigate and lots of filters to save time searching
16 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re getting straight to the good stuff without wasting time scrolling forever – filters doing the heavy lifting while you sit back 🚗🙌
My colleague recommended me cazoo
My colleague recommended me cazoo, Easy to use web site, clear & with full information about each car I reviewed. Easy to contact Andy and has responded very quickly. Andy came with his son to drop my car at my house. He was punctual. Well pleased with the service.
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like Dealer didn’t just deliver the car, he delivered the whole VIP treatment – right to the driveway 🚗🎉🙌
Highly recommend
So easy to use! Tells me all the details I need about the car unlike other sites. Can filter my search as much as I need. Definitely my favourite way to search for cars
18 May 2026
Unprompted review
Reply from Cazoo UK
Love that 😄 Sounds like you’ve found your go-to car hunting tool – all the info, none of the faff, just straight to the good stuff 🚗🙌 Really appreciate you sharing that!
Good website with clear instructions…
Good website with clear instructions and information
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice to hear 😊 Really glad you’re finding everything clear and easy to follow – appreciate you sharing 🙌
Good family run business
Writing
I recently bought a car from E.A.K as a present for my son, and the whole experience was fantastic from start to finish. The team was professional, friendly, and made everything smooth and stress-free. They went the extra mile by putting a bow on the car which I had ordered to their buisiness and even making a special video for the handover, which I asked for and they didn't hesitate to make this happen for me. This made the moment even more memorable for my son and I, especially as I was unable to be there when they delivered the car.
Their customer service was excellent, and they genuinely cared about making it a special experience. I’m really happy with the purchase and would highly recommend E.A.K to anyone looking to buy a car. I must say that family run businesses do really look after you. E.A.K showed patience and understanding throughout the whole process. When I am looking to buy another car, this will definitely be my first choice.A company you can trust and know that they sell good quality cars.
8 May 2026
Unprompted review
Reply from Cazoo UK
That’s wonderful to hear 😊 Really glad the Dealership made the handover so special and went the extra mile to create such a memorable moment for you and your son 🎁🚗
We really appreciate you sharing your experience – it means a lot 🙌
Yes awesome place to get clean cars
7 May 2026
Unprompted review
Reply from Cazoo UK
Nice 😄 Sounds like you’re finding some seriously tidy motors – nothing like a “fresh off the showroom floor” vibe 🚗✨ Appreciate you sharing 🙌
I love this site and it’s really…
I love this site and it’s really reliable
17 May 2026
Unprompted review
Reply from Cazoo UK
That’s great to hear 😊 Really glad you’re enjoying it and finding it reliable – appreciate you taking the time to leave this 🙌
I like to see the cars that cazoo have…
I like to see the cars that cazoo have for sale
18 May 2026
Unprompted review
Reply from Cazoo UK
Nice one 😄 Sounds like you’re enjoying having a proper browse through the lineup – like a never-ending forecourt you can scroll through from the sofa 🚗🙌
I booked a car view and test drive …
I booked a car view and test drive and you confirmed that but nobody contacted with me next day , I phone the garage in the afternoon and someone told me that that the car Suzuki Ignis was sold already and disconnected, didn't give me any explanation , next day when I checked the listing the car still was for sale but the price was higher ( on the same car)
29 April 2026
Unprompted review
Reply from Cazoo UK
We’re really sorry to hear about your experience – that’s not what we want for anyone using Cazoo. If you could email us at consumer.support@cazoo.co.uk with the details of the dealer, we’ll look into this right away. Thanks for bringing it to our attention. 🙏
Had a great experience thank you
16 May 2026
Unprompted review
Reply from Cazoo UK
Love to hear that 😊 Glad everything went well for you – appreciate you taking the time to share 🙌
Reply from Cazoo UK
Nice 😊 Sometimes a good browse is all you need – like window shopping for your next set of wheels 🚗😄 Appreciate you sharing 🙌
Very easy to use and navigate through…
Very easy to use and navigate through the website….
14 May 2026
Unprompted review
Reply from Cazoo UK
Nice one 😊 Sounds like you’re cruising through the site without hitting any speed bumps – exactly how it should be 🚗😄 Appreciate you sharing 🙌
Reply from Cazoo UK
Love to hear this! Glad the search is helping you find options that fit your budget – hope you spot the right one soon 🚗🙌
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