Sent a message and got a reply very quickly, but because I have to make a appointment i need to find some that will take my there but as yet I can't find anyone so I can't view it 😭
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to set up search for a particular area and model, and yo add filters. Notifications when prices drop are easy to use and produce excellent results. Useful message tool to contact dealers.... See more
Company replied
Hi, Thank you for the opportunity to provide feedback. I recently used Cazoo to search for a car and ended up purchasing a 2014 MG3 1.5. The overall experience of searching and viewing the... See more
Company replied
Cazoo app is very good. I am looking for a specific colour Vauxhall Astra / Mokka X Vulcan Grey, electronic parking brake 1.4 up to 80,000 on clock petrol cloth seats as yet I have not found what I'm... See more
Company replied
Company details
About Cazoo UK
Written by the company
Welcome to Cazoo, the 'you' experts
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
At Cazoo, we believe that to help you find your perfect car we don't just have to be vehicle experts, we have to be an expert in 'you'. Our handy search filters, jargon-free guides, and user-friendly app help you search with confidence. And with 300,00+ cars to choose from and 5,000 helpful dealers nationwide, you can be sure you'll find the one that's right for you.
Contact info
United Kingdom
- 0203 966 2700
- consumer.support@cazoo.co.uk
- cazoo.co.uk
4.2
Great
48K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful showing me possible…
Very helpful showing me possible purchases
5 March 2026
Unprompted review
Reply from Cazoo UK
So glad to hear that! 😊 We’re thrilled the platform was helpful in showing you possible purchases 🚗✨ Thanks for sharing your experience!
Reply from Cazoo UK
Awesome! 🎉 We’re thrilled you found the app great to use 🚗📱 Thanks for the feedback – happy searching!
Clear information
Easy to use web site, clear & with full information about each car I reviewed. Easy to contact sellers all of whom responded very quickly & where friendly & helpful
5 March 2026
Unprompted review
Reply from Cazoo UK
Woohoo! We’re thrilled to hear you found the site easy to use and packed with clear information 🎉 It’s great to know the Dealers were quick to respond and helpful too – we really appreciate your feedback!
Amazing people, good cars
Rydon car sales were on the ball once I said I wanted the car. Very straightforward and easy to do transactions with. They are very accomodating too and even picked us up from the train station! We saw some things that need to get done and it was done within 30 minutes.
14 March 2026
Unprompted review
Reply from Cazoo UK
Love to hear this! 😊 Rydon Car Sales sounds like they went above and beyond to make your experience smooth and enjoyable. Straightforward transactions and quick fixes – that’s what it’s all about! 🚗🙌 Thanks for sharing!
Everything was ok
Everything was ok. Did not buy the car as found one nearer home. Dealer was very goo with communication etc so no complaints.
25 February 2026
Unprompted review
Reply from Cazoo UK
Thanks for sharing your experience! 😊 Even though you didn’t buy the car, we’re glad to hear the dealer’s communication was great. Wishing you all the best with your new car closer to home! 🚗✨
It w1st Time useras easy to follow the searching…
It was easy to follow the searching element but it took me while to work out how to enla5ge the photographs.
That sa8d we located a car which wsd as described and we bought it the next day.
20 March 2026
Unprompted review
Reply from Cazoo UK
Yay! We’re so glad you found the search easy to follow and located a car that was just as described 🎉 We’ll keep working to make things even smoother – thanks for letting us know!😊
Plenty of motors to search through
Plenty of motors to search through, lots of filters to narrow a search down as well as being able to sort through many options like distance, price and newness 👍🏼
18 March 2026
Unprompted review
Reply from Cazoo UK
Woohoo! We’re thrilled to hear you enjoyed browsing through all the motors and found the filters super helpful 🎉 Making your search easy is what we’re all about – thanks for the kind words!
Our car was ready for us on arrival
Our car was ready for us on arrival, was allowed to test drive by myself. It was a very busy day and the salesman was being pulled from pillar to post, but he was very good, gave me plenty of time to look at the car and read the paperwork. Wasn't pushy at all.
7 March 2026
Unprompted review
Reply from Cazoo UK
Thanks for sharing your experience! 😊 We’re so glad your car was ready, and the Dealer made time for you even on a busy day. Enjoy your new ride! 🚗💨
Reply from Cazoo UK
Thanks for the great feedback! 😊 We’re so glad you've found the perfect Yeti. Enjoy the ride! 🚗
Reply from Cazoo UK
Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!
10 out of 10
Great van as described.good helpful garage,great staff even picked me up from the train station 10 out of 10
11 March 2026
Unprompted review
Reply from Cazoo UK
Thank you for sharing your experience! 😊 It’s great to hear the dealer provided such excellent service and went the extra mile for you. Enjoy your van! 🚐
Purchase of Ford Mustang
Very helpful answered the questions i had and very polite
18 March 2026
Unprompted review
Reply from Cazoo UK
Thank you for your feedback! 😊 We’re thrilled to hear you had a great experience and that all your questions were answered. Enjoy your Ford Mustang – what a fantastic choice! 🚗
Easy search
17 March 2026
Unprompted review
Reply from Cazoo UK
Yay! Simple and easy is the goal, so it’s awesome to hear your feedback. Thanks for letting us know! 🙌
Bought a van from a garage in…Blackwood
Bought a van from a garage in Blackwood. Van wasn’t safe enough to be on the roads and was a mot failure. Conveniently they put a fresh mot on it
7 March 2026
Unprompted review
Reply from Cazoo UK
We’re really sorry to hear about your experience – that’s not what we want for anyone using Cazoo. If you could email us at consumer.support@cazoo.co.uk with the details of the dealer, we’ll look into this right away. Thanks for bringing it to our attention. 🙏
Reply from Cazoo UK
We’re sorry to hear you’ve had trouble getting a response – that’s not what we want for anyone using Cazoo 😔. We’d recommend giving the dealer a call directly, as it’s often the quickest way to get in touch📞
Great to get a look without having to…
Great to get a look without having to give all details 🙂
15 March 2026
Unprompted review
Reply from Cazoo UK
So glad to hear the site was easy to use! Thanks for the shoutout! 🚀
Transparency and ease of use
15 March 2026
Unprompted review
Reply from Cazoo UK
Yay! Simple and easy is the goal, so it’s awesome to hear your feedback. Thanks for letting us know! 🙌
very good experience
from start to finish everything went without any problem.
It was a long way to go for a car but well worth the trip.
The salesman was very polite and made the process very relaxed. I would go back again if the right car was on offer
15 February 2026
Unprompted review
Reply from Cazoo UK
Thank you for sharing your experience! 😊 We’re so glad to hear everything went smoothly and that the trip was worth it. Enjoy the new wheels! 🚗
The information was very helpful and…
The information was very helpful and had a great selection of cars to choose from
15 March 2026
Unprompted review
Reply from Cazoo UK
Woohoo! We’re thrilled to hear you found the site super simple to use 🎉 Making things easy is what we’re all about – thanks for the kind words!
Easy to use website
14 March 2026
Unprompted review
Reply from Cazoo UK
Music to our ears! 🎶 We’re so glad you found the site easy to use – that’s exactly what we aim for. Thanks for sharing!
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