CCUSA Reviews 

316
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and dedicated staff who always provide continuous, reliable support throughout the entire application journey. People note that communication is outstanding, and responses to any questions or concerns are remarkably fast. Some reviewers were happy with the straightforward visa assistance and the well-organized arrangements for traveling abroad. Consumers highlight that the online portal is exceptionally easy to navigate, which makes the entire process completely stress-free and smooth. Reviewers also emphasize that the agency genuinely cares about ensuring everyone gets the absolute best possible placement.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, describing them as efficient, organised, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff provide continuous support and valuable... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting a straightforward and stress-free... See more

Response time

Consumers find response time to be exceptionally positive, describing the communication as rapid and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great company for anyone looking to try a summer camp in the USA or Canada. They have the most friendly staff who support you along your whole journey: before, during and after camp. Their fees were... See more

Rated 5 out of 5 stars

This was something I had never experienced with other camp agencies - it was nice that CCUSA checked up on me whilst I was at camp, they made sure I was getting the summer they promised. The CCUSA tea... See more

Company replied

Rated 5 out of 5 stars

I found CCUSA whilst looking for a summer camp agency that was 1)most affordable, 2)widely noticed in the camp world 3)staff that don’t force their services onto you but instead have your best int... See more

Company replied

Rated 5 out of 5 stars

I worked at a canadian summer camp through ccusa. They were so helpful throughout the whole process and always answered my messages really quickly. The camp I was placed at was equally amazing, and I... See more

Company replied


Company details

  1. Cultural tours provider
  2. Recreational and vacation camps
  3. Summer Camp
  4. Tour operator
  5. Travel agent
  6. Visa Agent

Written by the company

CCUSA are worldwide adventure specialists. We have been around for 40 years, offering affordable work/travel experiences. You can work at a summer camp in America, Canada or Croatia, head to Canada for a ski season, intern with Elephants in Thailand, volunteer at the Great Barrier Reef or work at one of the top theme parks in the States! Whatever your interests or budget, CCUSA will have a program for you! In 1985, CCUSA was created as a company to provide young people from around the world an exciting opportunity to experience summer camp in the USA. Today, we are an internationally recognized organization that offers over 15 programs worldwide and recruits from over 60 countries. We have placed over 310,000 young people in hundreds of summer camps and seasonal employment positions across the USA, Canada, Australia, New Zealand, Ireland, the UK, Europe, Brazil, Asia and South Africa! In 1985 the Camp Counselors USA program was founded to give international staff the chance to work in the USA and share their culture and experiences with American children during their summer holidays. As a staff provider for more than 900 US camps, Camp Counselors USA has developed a renowned reputation for the high quality of service we provide to both our participants and our camps. Camp Counselors USA is respected in the US camping industry as the company that provides only the best quality counselors and support staff to camps. The participants we recruit are known for their great attitudes, strong work ethic and abilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

CCUSA was so incredibly helpful in…

CCUSA was so incredibly helpful in getting me sorted this summer. I was the first person from my country to ever use their services and had no Visa Embassies or CCUSA representatives where I lived so went through CCUSA UK as it was the most applicable. Even with the difficulties of trying to figure out how to do everything they needed me to do given it was all brand new to them as well, they were so helpful in getting me sorted out. Every single person I spoke to was so kind and eager to help move the process along. Special thanks to David King who I had the most conversations with - super fast responses, always went above and beyond to answer my questions.

Thank you CCUSA for helping me have one of the greatest summers of my life.

31 May 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Hi Alicia,

I'm so happy that we were able to get everything in place for your summer. As you'll know, you had a very unique situation, but we love a challenge + love that you had an incredible summer in the States 😄 Thanks for trusting us to take care of everything for you.

- Dave

Rated 5 out of 5 stars

Best Summer of my Life

CCUSA helped me connect with an amazing camp which I have every intention of going to and everyone I emailed or talked to was so helpful and was never rude or anything. I’d recommend 100 times and can’t wait for summer 2025.

1 June 2024
Unprompted review
CCUSA logo

Reply from CCUSA

This is exactly what we love to hear Tobi! Our aim is for everyone to spend the summer at a camp which is perfect for them...and where they want to return to year after year! We'll look forward to helping you get back to camp in 2025 ✈️

- Dave

Rated 5 out of 5 stars

CCUSA were such a great company to go…

CCUSA were such a great company to go to a summer camp with. They gave really clear and helpful advice with things like the visa and any other query I had. Compared to some other international staff I was paid very well. I would highly recommend to anyone wanting to work at a camp!!

11 June 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks Zara! Going to camp can be pretty daunting...but I'm glad that we were able to make the process simple + stress-free 😀 We always want to make sure that our counselors are paid as much as possible. It doesn't seem fair that you should be paid less for doing the same job as someone else!

- Dave

Rated 5 out of 5 stars

CCUSA are a fantastic service to use if…

CCUSA are a fantastic service to use if you are planning on doing a summer abroad in America / Canada/ anywhere else in the world. I was supported the whole way through, mostly by a colleague named dave!
Dave from the get go was super helpful by telling me what i needed to do. Even in all the times where I was confused or unsure, he made the time to help me and explain anything I wasn’t sure about. If I was to go away again, I’d use CCUSA any day!

29 August 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks ever so much for your kind words Dionne! I know that there's a lot to do before flying to camp...but we're always around to answer questions. We want to make sure that all of our counselors can leave for camp feeling excited and positive about their summer adventure!

- Dave

Rated 1 out of 5 stars

My agent was horrible

Price is great, we soon found out why.
Our agent was Marielle, she was great until we paid fully, then she became horrible and started not responding to our mails. My friends had a couple of fees to pay which had no explanation at all. I was kicked out of program because Marielle made an error pronouncing my name and claimed my job offer was fake.I got back to program after I proved it was legitimate. Horrible person who really does not care about you!

22 May 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Hi Tony,

I am sorry to hear about your situation, but it looks like you applied through the CCUSA office in Croatia. This page relates to the service provided by the UK office.

The fees are all clearly laid out in the Program Agreement, so please use this as a guide to learn about the fee schedule. CCUSA never charges fees which are not explicitly mentioned in the Agreement.

I am glad that the situation was resolved, and hope that you have a memorable summer in the States.

Take care,

- Dave

Rated 5 out of 5 stars

Excellent customer service throughout…

Excellent customer service throughout the visa process and flight process

19 June 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks Jacob! We know that going to camp for the first time can be pretty daunting, but I'm glad to hear that we were able to help with everything you needed.

Have an incredible summer 🏕️❤️

- Dave

Rated 5 out of 5 stars

First Class

Excellent customer service throughout the visa process. For the last 3 summers I’ve used CCUSA and they’ve been nothing but first class.

30 May 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks for the positive words Rhodri 😍 We appreciate you using CCUSA as your visa sponsor for the last 3 summers...and we'll hope to help you return to camp for as long as you're able!

- Dave

Rated 5 out of 5 stars

This is a brilliant programme that…

This is a brilliant programme that sorts out all the important things for you and your travels. I am so happy that I was told about ccusa, I would have really struggled getting ready for America without this programme. They have made every thing so easy and really keep you on track with getting all the documents completed in a timely manner as well as always having people to contact if you are struggling with things or feeling stressed about anything. Thanks guys!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

The reps from ccusa have provided…

The reps from ccusa have provided nothing but clear cut concise information on a quick basis, both Dave and Georgia have been immensely helpful and always enthusiastic to do so despite surely dealing with lots of other applicants.

Would recommend ccusa any day to anyone looking to work abroad in a summer camp.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

CCUSA, the incredible people they are!

* my date of experience is December 2023 as it was roughly then were i met the team for the first time during an event!*

This was my first time using CCUSA, and I’m glad i decided to pick them! from the very start they were so helpful via emails and helping me with my account and starting me off with my application! They even didn’t mind that i was emailing over the weekends 🤣 and helped me calm my nerves and helped me sort out my visa and things like that! Was with me every step of the way!
Even though my application is now complete and i’m ready for my summer in america, they are still there for me, and helping me via emails, texts etc. If anyone is thinking of going to camp america definitely use CCUSA as you won’t be disappointed!😊

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant agency

Brilliant agency
As a first-timer, CCUSA have made the whole process super easy to understand their incredibly helpful staff (especially Dave!) are quick to reply to any queries. I was lucky to be placed very soon after I applied into a lovely camp, and they have all been so helpful with the paperwork and organising reminders with plenty of time, so nothing has been rushed. I would absolutely recommend using CCUSA!

3 May 2024
Unprompted review
Rated 5 out of 5 stars

This company has helped me throughout…

This company has helped me throughout my entire application. Even me, a person who is new to ccUSA, and travelling alone, felt comfortable and "in the know" at every stage. The helpful one to one emails, messaging and regular reminder emails only made the process easy. I cannot recommend them enough if you are thinking in taking part in a summer camp.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great agency

I’ve only ever used CCUSA as a returner so can’t speak of their placement process, however as a returner I have had a smooth and easy process each year with CCUSA. They are very on top of ensuring you complete and submit everything on time so the visa process is smooth and successful. It is very easy to communicate with any questions however silly I worry they might be, and even have a Whatspp number for quick contact.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

Very friendly and supportive!

I previously had a job as a Unit Councillor at a Girl Scout Camp in Summer 2017 through CCUSA. The process was seamless and I only had good things to say about the team. I wanted to return to my camp this year but they were not hiring international staff. The CCUSA team (particularly Dave and Georgia) were amazing at facilitating me find another camp. I have rung them multiple times to check things and they have always been very helpful. Despite many questions (sometimes about small things) they have always remained very welcoming to me. I now have a job as a Waterfront Instructor at a YCMA Girl Camp in Summer 2024 through CCUSA. It has been rocky and I could not have done it without all their help.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

I switched to CCUSA for my second year…

I switched to CCUSA for my second year at camp and it was the best decision! Caity is such an amazing support and keeps me right throughout the process. I feel so supported by this agency and would recommend to anyone!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, helped to guide me through the application process. Quick to respond to queries, very knowledgeable about getting a j1 visa

30 March 2024
Unprompted review

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