I have ordered a Xiaomi Mi 11 Ultra in November 2021. Now, the battery is blowing up and the phone back is lifting off the phone. Furthermore, the camera sporadically refuses to work - not only in... See more
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I was sceptic to order an expensive smartphone from China. The more I was impressed about the experience with CECT shop. The web shop is reliable and the order process as well as the terms&cond... See more
They asked for half payment before and told me to pay half later after delivery! After i paid my first deposit they told me to pay full so and only they would delivery it right away, so i did! I haven... See more
The phone never came and the support staff stopped responding. They used a company called laser ship that seems to regularly not deliver packages. I bought a phone from them a year ago and it was ok,... See more
Company details
Information provided by various external sources
Seit 2006 der Nr.1 Online-Shop für den europäischen und deutschsprachigen Markt für China Smartphones, Gadgets & Tablet PCs - Your # 1 online store for trustful and safe online shopping for Chinese smartphones, gadgets & tablet PCs since 2006.
Contact info
CMA Building 1/F, 64-66 Connaught Road, Central, Hong Kong, Hong Kong
- support@cect-shop.com
- cect-shop.com
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Hasn’t replied to negative reviews
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Not so good experience
Not so good experience, unprofessional, poor customer service, delays.
Best avoided.
The best chinese Phone Order page I…
The best chinese Phone Order page I have used!
Great support and fast and secure shipment.
I can really recommend
The Phone Came exactly as I expected
The Phone Came exactly as I expected, only without play store. ++++
Fast, reliable
Compared to the other big online chinese shop, this one seems to deliver a lot quicker. Really uncomplicated comunication with the customer support, also in German.
I got a fantastic phone which is not available here in Europe and it works impecably.
I will consider this option over TSZ for my next order.
Great Product
Great Product, Top Quality Very Satisfied buying Oppo A92S... Much Thanks
Phone came fast and without problems.
Took Payment and denied receipt
Paid ~£600 at the start of January via Bank transfer (as stated on the company website) and they have denied receipt of the funds. I am commencing legal action now. Failed to provide any support.

Reply from CECT-Shop.com
Very good Customers Service
Very good Customers Service, immidiate and helpful responses! Not getting the full 5-stars, because my phone still did not arrive after 4 weeks. May not be the fault of this shop, but still worth noticing. Regards, Max
I've ordered from them several times…
I've ordered from them several times and the accuracy of their website as far as features of the product and status of stock is great. They process your order within a few days of you placing it and their shipping service has has always been quick, at least to the western portion of the USA. I will continue to do business with them when ever they have a device I wish to purchase.
Everything is good such as send it on…
Everything is good such as send it on time, mobile smooth. I okay to buy with CECT again. Thank you for your team to answers my e-mail immediately.
Speedy delivery, great price and fantastic customer service!
I'd highly recommend your shop (CECT-SHOP) to others as you provided a very customer centric, professional and speedy service and great post-sales customer services:
* You processed the order immediately
* Your shipment is quick (DHL) and reasonably priced (GoodEReader charged twice your price and I never received the phone from them after two and half months)
* The info in your email provides the customer clear and detailed info to set up the delivery expectation
* The tracking process confirmed your info are accurate
* You welcomed customer to contact you after receiving the order and your staff responded timely with helpful info.
The order was handled promptly and…
The order was handled promptly and status / tracking information was provided, we twice needed to provide order details to customs via DHL, first for Hong Kong (for export cerificate) and again for arrival into the EU.
Hisense A5 Pro CC
Hisense A5 Pro CC: Arrived early. According to the physical Device Checklist in the box, CECT-SHOP validated SIM functionality with a test call, nearly all hardware and sensor functions, like battery charging, mic, head phone jack, etc. For this phone, the extra step in quality assurance is quite assuring. I still checked the functions and was able to set up my own SIM the following morning at T-Mobile. Would recommend this retailer and their quality by my first experience.
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