chaiz.com Reviews 

205
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional level of service provided throughout the entire process. Customers frequently mention that the official online website is extremely user-friendly, allowing individuals to effortlessly navigate and compare different coverage plans without experiencing any confusion. People also deeply appreciate the very supportive staff members who take the necessary time to answer all inquiries thoroughly and patiently without applying annoying sales pressure. Consumers consistently point out the highly competitive pricing, upfront transparency, and straightforward contracts that ultimately deliver incredible financial value and lasting peace of mind for vehicle owners.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that monthly payments and... See more

Warranty

Clients share positive opinions on warranty, highlighting that purchasing a vehicle protection plan is... See more

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very user... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful representatives who answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very user friendly website!! The process was easy and each option is defined so you can understand what a plan will cover.. The wait time is only 30 days and 1000 miles and your plans will include ren... See more

Company replied

Rated 5 out of 5 stars

NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the onli... See more

Company replied

Rated 5 out of 5 stars

Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more

Company replied

Rated 5 out of 5 stars

I discovered chaiz.com thru a video on YouTube. I wanted to purchase a service contract for my 2017 Subaru Crosstrek that I gifted to my granddaughter. I spoke with Charlie on the phone after searchin... See more

Company replied


Company details

  1. Car and Motor Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(205)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

I was sceptical

I was sceptical, but I'm glad I have it!

Working in the service department at a dealership, I have some experience with extended warranty companies. Some great and some horrible. I found Chaiz and was a bit concerned about the plans offered for the price, as it was much less than what I can get them for at employee cost. I looked into the sample contract and everything looked fine- it's important to note that I selected NAAC as the provider and the rest of the review is mostly related to their company.

Two vehicles and about $4000 in repairs covered already and I'm only in about 8 months. Both were AC jobs- but the response for the advisor on approvals was fast and the payment was same day as the paperwork submitted.

Great company and awesome providers. I will use them exclusively for extended warranty policies.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Truly made my life easier

I started to look for a car service warranty and Chaiz helped me find one almost immediately and have been very accommodating to my every need, can only say great things about Chaiz!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

If you're looking for a warranty, look no further.

I have an older vehicle that's somewhat unique and, historically, has been difficult to cover. Chaiz not only suggested multiple plans, but the plans themselves were extremely thorough and affordable. When I had questions, the responses and answers were lightning fast. I had my contract in hand in less than an hour, and the plan is comprehensive and affordable. I've been in the automotive industry for 26 years and have never seen anything this user friendly. I can finally breathe when I drive this car -- thank you, Chaiz!

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Chaiz - easiest way to buy auto warranty

Chaiz offers one of the easiest processes to get coverage. At first, I did not think it was possible since my vehicle has 140,000 miles. I spoke to one of the team members and got clarification on the available options.

Then I was able to get coverage in a few minutes and get a hefty discount for paying the full policy upfront. This is the new way to get auto warranty. Buy auto warranty with Chaiz online, don't go the service provider or dealer where you have to call and wait.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

Happy, much cheaper and all online

Got a new extended warranty as our current one is finished. Previous quotes over the phone for $1000 more than what I found on Chaiz. Very happy and easy online so I didn't have to deal with paper and no pressuring me to buy.

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Easy to use site - no spam or shadiness

Easy to use site, was able to look at multiple different options and get the right plan for my Honda. Pricing was a lot lower than the other places (that I had to call to actually get a quote). Bought a 3 year plan online through Chaiz

18 July 2022
Unprompted review

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