chaiz.com Reviews 

205
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional level of service provided throughout the entire process. Customers frequently mention that the official online website is extremely user-friendly, allowing individuals to effortlessly navigate and compare different coverage plans without experiencing any confusion. People also deeply appreciate the very supportive staff members who take the necessary time to answer all inquiries thoroughly and patiently without applying annoying sales pressure. Consumers consistently point out the highly competitive pricing, upfront transparency, and straightforward contracts that ultimately deliver incredible financial value and lasting peace of mind for vehicle owners.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that monthly payments and... See more

Warranty

Clients share positive opinions on warranty, highlighting that purchasing a vehicle protection plan is... See more

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very user... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful representatives who answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very user friendly website!! The process was easy and each option is defined so you can understand what a plan will cover.. The wait time is only 30 days and 1000 miles and your plans will include ren... See more

Company replied

Rated 5 out of 5 stars

NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the onli... See more

Company replied

Rated 5 out of 5 stars

Just purchased a protection plan for my 2022 F150. considering the age of my vehicle and the price of auto repairs I decided yo protect myself. I checked many online options and Chaiz had the best pri... See more

Company replied

Rated 5 out of 5 stars

I discovered chaiz.com thru a video on YouTube. I wanted to purchase a service contract for my 2017 Subaru Crosstrek that I gifted to my granddaughter. I spoke with Charlie on the phone after searchin... See more

Company replied


Company details

  1. Car and Motor Insurance Agency

Written by the company

Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.


Contact info

4.8

Excellent

TrustScore 5 out of 5

205 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(205)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Chaiz is a highly innovative and…

Chaiz is a highly innovative and uniqiue online extended warranty company that truly offers the customer a variety of flexible vehicle coverages at different price points, allowing the customer to really hone in on the specific coverages that they need for their vehicle (as well as for how long they need it for) while not over paying for things that aren’t needed like many of their competitors.

I also found their website to be very user friendly, quite easy to navigate, and most importantly, their pricing to be quite competitive relative to their competition. I would highly recommended this company for anyone’s extended vehicle warranty needs!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy, convenient, transparent

The quotes were transparent and everything was done online without any high pressure sales calls.
The staff answering additional questions and requests on the phone were professional and helpful.
4 months in, I am very satisfied.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

All Online!!

In a world where companies want you to talk to a salesperson for car warranties, it is awesome that Chaiz shows you quotes online and quickly. The purchasing process is just as easy too.

16 September 2024
Unprompted review
Rated 3 out of 5 stars

Not so sure

My experience BEFORE I purchased a warranty package was excellent. I had a bunch of questions for the reps & they responded quickly & thoroughly – one completely went out of his way to help me – even called while on a trip abroad. THEN I purchased it & the excellent service stopped. I had to email one of the reps twice before she answered, and then she gave me misinformation. I didn’t want my account on auto debit & she gave me a number to call. I called & the rep asked for my Vin, put me on hold for about five minutes then transferred me, without telling me, to an external trash company I called BACK & got another rep who told I didn’t have the option to change it. So I’m not sure WHAT to believe. I have a feeling this is an indication of things to come with them.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Great car warranty purchase experience

I purchased a warranty through Chaiz.com for my f150 after being recommended by a friend. He has purchased 6 or 7 warranties through this website. The interface was very easy to understand and the prices very competitive.

After my purchase I had to reach out to the company to put a few additional services i wanted included. There staff was very friendly and knowledgeable.

I was able to deal with one person Matty from being to the end of the process. I liked that I did not get passed around from person to person. She responded quickly and efficiently and got me all set up. I definitely will be purchasing more warranties through Chaiz.com for my outher vehicles.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Most reasonably priced and Easy Service

This is the most reasonably priced plans and I’ve tried several extended warranty companies.
Easy to use and usually my auto service dept. calls and works out the warranty claims so there is no extra calls on my end.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

I've been searching for a car warranty…

I've been searching for a car warranty quote online without all the silly phone calls and just wanted a simple quote. Chaiz delivered immediately without the games and gave me several options. I haven't needed to use my extended warranty yet but I'm confident I found the price point for the coverage I desired.

25 April 2024
Unprompted review

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