I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
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Review summary
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As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Warning! Nothing has changed regarding this website. If I had seen these reviews here I would have never visited their website. Similar bad experience to others here. Wanted to check one car history b... See more
Company replied
Absolute deceptions, please refrain from purchasing anything from these websites. I remitted £5.95 in March 2025, and they subsequently withdrew £39.90 in April 2026, with an attempt to debit more in... See more
Company replied
Company details
About Checkmycar
Written by the company
Contact info
1.0
Bad
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
this is a scam company
this is a scam company - that use small print to hide the monthly fee they intend to charge you when you think you are buy a 1 off service at £1.90 they slip in an unstoppable £39.90 monthly repeating charge. The only think your bank can do is stop future payments
10 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry for the confusion regarding your subscription. Our service includes a trial period before any recurring payment, allowing users to test the platform and understand all options before committing to a subscription.
It seems there may have been a misunderstanding regarding the billing process. We take these concerns seriously and would like to help clarify your account and resolve any unwanted charges. Please contact our support team directly at 📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or 📧 contact@checkmycar.io
, and we will assist you personally.
Your feedback is important to us and helps ensure full transparency for all users.
Kind regards,
The CheckMyCar Team
Scammers
Scammers. Avoid like the plague. I searched for car vertical but Google scumbags let these bstrds sit at the top of the list.
7 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience. Please note that our service includes a trial period before any subscription, allowing users to explore our car check features safely and without commitment.
We take all feedback seriously and would like to clarify any misunderstanding regarding our service. Our support team is available to assist you directly at 📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or 📧 contact@checkmycar.io
We are committed to transparency and to ensuring that every user has a clear understanding of the services and subscription options we offer.
Kind regards,
The CheckMyCar Team
Scam
Scam, I have been paying this for the last 6 months unaware from doing a £6.00 check on a car they then sign you up to £40 per month. No login details and if you request a login reset never arrives. I will have the banks stop the transaction as they are impossible to contact
10 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a trial period before any subscription, allowing users to explore the platform and access a car check without committing to a recurring payment.
It seems there has been a misunderstanding regarding account access and subscription management. We take this feedback seriously and would like to help you resolve the situation promptly. Please contact our support team directly at 📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or 📧 contact@checkmycar.io
, and we will assist you personally to clarify your account and address any unwanted charges.
Your satisfaction and trust are very important to us, and we are continuously working to make our process clear and reliable for all users.
Kind regards,
The CheckMyCar Team
Scamming opportunists
Scamming opportunists. Steer clear folks.
I have been unwittingly charged £39.90 for 5 consecutive months and I've emailed them direct asking for a full refund of my money.
9 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your concern. Please be assured that our service includes a trial period so users can test the platform before committing, and no subscription should ever be activated without your confirmation.
To address any issues promptly, please contact our support team directly so we can review your account and assist with any concerns:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Our team is committed to ensuring your experience is handled quickly and transparently.
Scammers
If I could give 0 stars I would.
I purchased a one off hpi check for £5.95 from this company and I was shocked to also find that I had also been charged £39.90 from them.
Nowhere on their website does it mention any trial period. When I made the hpi check for £5.95 I received no confirmation email and no mention of a trial period via email either. I only found our about the trial period from other users who also only signed up for a one off purchase on trustpilot and who were also charged the additional £39.90. This company needs to be more transparent on their website.
I have not signed up to any ongoing account or authorised this second charge. Their website makes no mention of a second charge. These are scammed and I will be contacting my bank to report it as a fraudulent charge.
Avoid this company
8 November 2025
Unprompted review
Reply from Checkmycar
Hello P. Doherty,
We’re very sorry to hear about your experience. Please note that our service offers a trial period allowing users to test the platform before committing, and no subscription should ever be activated without your explicit consent.
To resolve this matter quickly, please contact our support team directly so we can review your account and assist with cancelling any unintended subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We take your feedback seriously and are committed to ensuring your issue is handled promptly and transparently.
Checkmy car review.
The service was recommended by a YouTube video and as I was purchasing a new car I decided a report as a one off for this car would be a good idea for peace of mind. Paid £5.95 for a single report. Was not expecting to have a £39.99 subscription fee taken from my account 48 hours later. Fortunately my bank flagged this and I was able to stop the transaction. Will never use this site again and would encourage others to avoid.
Have realised (by putting Car Vertical into Google) that they try to pass themselves off as Carvertical which was the website I was looking for. Have emailed them and cancelled all unsolicited subscriptions.
8 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience. Please note that our service includes a trial period so users can test the platform before committing, and no subscription should ever be activated without explicit consent.
We also take issues of confusion with other services seriously and want to ensure transparency for our users. To resolve any remaining concerns, please contact our support team directly so we can review your account and assist with any follow-up:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important, and our team is committed to addressing the situation promptly and fairly.
Tatal scammers
Tatal scammers, tried to make a false subscription and take £39.99 from my bank.
6 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry for the frustration caused. Please note that our service offers a trial period allowing users to test the site before committing, and no subscription should ever be activated without your confirmation.
To resolve this promptly, please contact our support team directly so we can review your account and assist with cancelling any unintended subscription:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Our team is committed to ensuring your issue is handled quickly and fairly.
Simply a scam
I wish there was an option to leave a review without any stars. This website is a scam. Never use this. I downloaded just one-off car history check report and they attempted to take £39.90 by making a false subscription. Just hungup the phone talking to Frauds Team of my bank. Never ever use this website.
7 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience. Our service includes a trial period so users can test the platform before committing, and no subscription should ever be activated without explicit consent.
To resolve this issue quickly, please contact our support team directly so we can review your account, ensure any unintended subscription is cancelled, and provide assistance if needed:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
We take your feedback seriously and are committed to ensuring your experience is handled promptly and transparently.
Fell into same trap as everyone else on…
Fell into same trap as everyone else on these reviews, site is very misleading, I thought I was paying for a one time check at 5.95 then 2 days later 39.90 taken from my account, apparently you have a 48 hour cooling period but again this is not clear, managed to speak to the call centre and speak to a very rude woman who may awell said oh well that's tough you can now join the other mugs 🤣, she did cancel my subscription or so she said so will have to speak to bank. Should of checked this site first same as my now colleagues, anyway now 40 quid poorer please beware total scamming website
6 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience. Please note that our service offers a trial period allowing users to test the platform before committing, and no subscription should ever be activated without confirmation. We sincerely regret any misunderstanding regarding the 48-hour cooling period.
To resolve this matter fully, please contact our support team directly so we can verify your account, ensure any unintended subscription is cancelled, and assist with any follow-up with your bank if needed:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
Your feedback is important, and our team is committed to addressing the situation promptly and fairly.
Scamming scumbags
Scamming scumbags let's hope they get their karma had to change all my cards with bank.
26 October 2025
Unprompted review
Reply from Checkmycar
Hello Dan,
We are very sorry to hear about your experience. Please be assured that our service offers a trial period with no commitment, and subscriptions are only activated if explicitly chosen. It seems there has been a serious misunderstanding, and we want to resolve this promptly.
Our team is ready to review your case and ensure any unauthorized charges are addressed immediately. Please contact us directly so we can assist you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
The CheckMyCar.io Team
Scam AVOID!
I only paid for a £5.99 check then within 48h they took £39.99, I logged in to the website which it lets me do, then tried to cancel and it tells me that the email address is wrong so will not let me cancel, I only have 2 email addresses and neither would allow me to cancel but would let me log in. I tried calling the customer service number which advertises is open until 8 pm at 6.50pm only to be told to call back during office hours! Also click the email address on the contact us page and it will take you to page not found. An Absolute scam, I have had to report this as a scam to my bank to attempt to recoup my money and prevent further payments. All reviews, over 2000 are 1 star, that many people cannot be wrong!
3 November 2025
Unprompted review
Reply from Checkmycar
We’re very sorry to hear about your experience and appreciate you taking the time to share it. Our service begins with a trial period, designed to let users test the platform before any paid subscription continues. It seems there may have been a misunderstanding, and we’d like to review your case personally to resolve it quickly.
Please contact us at 📧 contact@checkmycar.io
or by phone at 📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.). Our customer support team will be happy to assist you directly and ensure everything is clarified.
Thank you again for your feedback — it helps us continue improving the experience for all our users.
Scam will save your card details and…
Scam will save your card details and take money from your account monthly this way you are not able to cancel the subscription as it does not show up as one with your bank.
30 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about this — that is not the experience we want for our users. Our service provides a trial period so customers can test a full vehicle check before any subscription starts; if the trial is cancelled before it ends, no subscription charge should occur.
To help you immediately, please contact our support team with your order reference (or a screenshot of the bank transaction) so we can investigate, locate the account, cancel any active subscription and assess eligibility for a refund. If you cannot see a subscription in your banking app, a screenshot of the transaction and the date will help us locate the payment.
Contact us directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take claims like this seriously and will do our best to resolve it quickly once you get in touch.
The CheckMyCar Team
STAY AWAY FROM THESE SCAMMERS!
STAY AWAY FROM THESE SCAMMERS!
Ive only paid for a one time car check with them, then they collected £39.90 from my account without my authorisation.
27 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to hear about your concern. Our service includes a trial period that allows users to test the full vehicle report system before committing to a subscription. If the subscription is cancelled during this period, no charge is applied.
It seems there may have been some misunderstanding regarding the trial terms, and we’d be happy to review your account and assist with your case right away. Please reach out to our support team so we can resolve this quickly.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
The CheckMyCar Team
I have fallen into the same trap as…
I have fallen into the same trap as others and found I have been charged the £39.90 monthly for the past 16 months and not noticed. I have requested a full refund and contacted the bank to block this company and they have re-credited my account and will wait for a response from these thieves because that is what they are. They need to be arrested and charged.
30 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to read about your experience and the frustration it caused. Our service includes a trial period to explore the platform before any paid subscription begins. No charge is applied if the subscription is cancelled within that trial time.
It sounds like there’s been a misunderstanding regarding the renewal terms, and we would like to review your case immediately. Our team can assist you in verifying your payments and processing any eligible refunds.
Please reach out to us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
The CheckMyCar Team
Believe the one star reviews!
Believe the reviews! This company does not communicate with you, gives no notification regarding subscription, no receipt of payment, no account details, no history of searches and just believes it can take money based on the ‘full report’ reference immediately after the check. Do not use this site. If you want to check a vehicle use any other site, like CarVertical. This is a scam front.
30 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to hear about your disappointment. Our platform offers a trial period with full access to test our vehicle report service before any subscription begins. No charges are applied if the trial is cancelled during this period.
We take transparency and communication seriously, and it seems there’s been some misunderstanding about the subscription process. Our support team would be glad to review your account and clarify everything, including any unwanted charges.
Please contact us directly so we can resolve this quickly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
The CheckMyCar Team
If i could give this company "0" stars…
If i could give this company "0" stars I would! Fraudulant company,AVOID at all costs.
As others have said,you pay what you think is £5 fee to check on car you may be buying and then they take £39 a month out of your bank! This company has been taking money from my account since July 24! My bank alerted me today! I am waiting for a call back from check my car. They owe payments back from July 24! Will update you all on here of the outcome.I will be taking this further. Sneaky, scam company!
28 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to hear about your situation and understand your concern. Please note that **our service includes a trial period that allows customers to try the platform before any subscription starts**. All pricing, renewal, and cancellation details are clearly presented before confirming the payment.
Our team is available to review your account history and resolve this matter quickly. Please contact us directly so we can assist you personally:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 [contact@checkmycar.io]
Kind regards,
The CheckMyCar.io Team
Avoid at All Costs!
This company fraudulently took £39.90 from my credit card for a subscription I did not want or authorise. When I contacted them, they denied taking any payment, even after I sent clear proof from my credit card statement. Their dishonesty is shocking.
I’ve now reported the issue to Mastercard for investigation. My advice: stay well clear of this company, they blatantly lie and cannot be trusted.
**UPDATE**
Your subscription details and cancellation terms are not clearly displayed prior to payment confirmation — if they were, there wouldn’t be so many negative reviews from customers with the same issue.
You initially claimed to have no record of taking a £39.90 payment from my credit card for a subscription. However, after I raised the matter with Mastercard, you have now asked for the claim to be stopped and confirmed that a refund will be issued within 20 days.
This entire experience has shown nothing but incompetence and a lack of honesty throughout the process.
28 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re truly sorry to read your review and understand your frustration. Please note that **our platform includes a trial period that allows users to test the service before any paid subscription starts**. The subscription details and cancellation terms are clearly displayed prior to payment confirmation.
We take all payment concerns seriously and would like to review your case in detail to provide clarification or a resolution. Please contact our customer service directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 [contact@checkmycar.io]
Kind regards,
The CheckMyCar.io Team
Checkmycar.io is a scam - A victim report
Just another victim to warn everyone not to use this service. This is a complete scam. I've lost £199.50 for 5 recurring payments of £39.50. They automatically put you on a recurring subscription and try their best to hide it, like leeches. These charges are not clear and you won't get any invoices even if they have your email. I've been told that I won't be refunded as I "subscribed" to the offer. Check your bank entries NOW for "checkmycar" and stop funding these scammers!!
28 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to hear about your experience and understand your concern. Please note that **our website offers a trial period that allows users to test the service before any subscription begins**. The subscription terms and renewal information are clearly displayed during the payment process, and invoices are always available upon request.
Our team is here to review your account and provide a prompt resolution. Please contact us directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 [contact@checkmycar.io]
Kind regards,
The CheckMyCar.io Team
This company is a SCAM
This company is a SCAM. Like to many others, I was charged £40 as a direct debit I never accepted or applied for
27 October 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. **CheckMyCar.io provides a trial period with no obligation**, allowing users to explore the service before any subscription is activated. Subscriptions are only confirmed after this trial, and all details are clearly communicated during the process.
It seems there may have been an issue with your account setup. Please contact our team directly so we can review your case and work to resolve it promptly.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 [contact@checkmycar.io]
Best regards,
The CheckMyCar.io Team
Paid for a one off car check and was…
Paid for a one off car check and was unknowingly signed up a subscription. Only realised the next day when the payment went out my bank. Tried to email but the email they provide to these reviews does not exist. Managed to get through to customer service and they cancelled the subscription but refused to refund the money they took. Have reported to my bank and will also be contacting trading standards.
The person on the phone was also rude.
27 October 2025
Unprompted review
Reply from Checkmycar
Hello Lisa,
We are very sorry to hear about your experience. **CheckMyCar.io offers a trial period with no obligation**, designed to let users test the service before committing to a subscription. We deeply regret any misunderstanding regarding this process.
Regarding your recent subscription, our team is committed to reviewing all requests individually. We encourage you to contact us directly so we can fully investigate your case and ensure the situation is handled appropriately. We also sincerely apologize if any interaction with our staff felt discourteous — this is not the experience we aim to provide.
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 [contact@checkmycar.io]
Best regards,
The CheckMyCar.io Team
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