Chill  Reviews 5,568

Fair quote, tried to renew via the email received but the quote would not load on my phone. Tried logging into the desktop website and same issue. I used the chat option and got speaking with Daniel who sorted the renewal easily for me within a couple of minutes of starting the chat with him. Great and easy renewal service. Thanks for your help Daniel.

Very good,Daniel was very helpful and patient and explained everything I needed .thank you.

The agent I dealt with was very helpful and kind also

Ive been with chill for the past 10 years. Always great service. Have just renewed for this year with customer agent Daniel. Who was extremely helpful and even gave an extra discount. Recommend, thanks again chill!

Excellent service and best price for the past 3 years. Daniel was so helpful and I am happy to give a 5 star review

Renewed my insurance over a chat and took 10min.

Excellent assistance from Daniel, was able to update some details seamlessly and got my new quote sorted in minutes

Best insurance prices. Even with my Japanese import car.
Very helpful customer service agents.
Daniel on live web chat was extremely helpful. Thank you.

Mireu was a joy to deal with. Quick and friendly

Shreekar was fantastic very helpful and informative

Car insurance claim submitted first week of January and still no closure of real updates given as of the first week of march... constantly chasing for updates with responses taking over a week from their customer service team and questions asked in January still not being answered.....

Daniel was of great assistance and very courteous.

Daniel was very helpful

Daniel gave me very good and fast service today, helped me with everything I needed and didn't leave me waiting. Couldn't have gone smoother.
Fergus

I was delighted and impressed how my query was handled. The member was efficient and friendly and sorted out my problem there and then. Thank you

Great service just wish quote was cheaper as it's increasing every year

I tried many times to renew motor insurance but Chill would not accept correct drivers licence number of one added driver. Having uploaded photos front and back it still rejected them.
I pay almost €850 pa to Chill and also have house insured with Chill for many years. I am fed up with this,

Was dealing with Renato . Ansolute pleasure to deal with.. A Credit to the Company. Thanks Again Renato.

I have added ONE flight on the app.
Am in Australia and due to current ones
starting a war looks like I am stuck to get home. Have travel insurance with chill but now all of sudden it won't let me add flights on the app even though on the email and app page it says you can enter Two hrs before flight. They have blocked me adding. I contacted customer service to be told I should have added all flights at once. This is totally inaccurate and have contacted department of consumer affairs.
Email from chill rep
Michael,
The real time flight delay is a benefit we give you when purchasing the Platinum level (which I have) of cover .It is a benefit for three trips with four flights per trip and once these 3 limits have been reached you can not use it anymore. This will not affect your current policy.
The flight need to be registered at least 3 hour before the flight is due to depart otherwise it will not be valid.
If you have not exceeded this limit please contact our office so that we can add these flights.
Regards

Customer Service and Sales Agent
MAWDY
22-26 Prospect Hill, Galway
H91 TVF8
Tel. +353 91 501 160

When I complained that the app won't let me and sent flight details to MAWDY this is the reply I got from MAWDY

Hi Michael,
Unfortunately all of your flights for one trip must be added together before the start of your trip. As your trip has already begun we would not be able to add these flights for you.
Best regards,

Customer Service and Sales Agent
MAWDY
22-26 Prospect Hill, Galway
H91 TVF8
Tel. +353 91 501 160

I have deleted reps names from emails