Did my home insurance renewal online realised I entered the wrong amount of home cover. Spoke with Daniel L he got my new cover amount added for me. Twice the payment link didnt work, so Daniel advise... See more
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Chill is one of Ireland's leading insurance brokers. We know insurance can be a drag, so we search and compare 14 different providers, so you don't have to go anywhere else. We'll take it from here!
Chill Insurance House, Ravenscourt Office Park, Sandyford, Dublin 18, Dublin, Ireland
Replied to 78% of negative reviews
Typically replies within 24 hours
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Excellent customer service, Daniel was very helpful to guide me through the steps I needed to do, only took a few moments as well. Very happy with the service.

Reply from Chill
Danial was a great help today and made everything so easy,and helped me with every little detail or questions I had,thank you.

Reply from Chill
Daniel was very helpful and fast in renewing my car insurance. Very pleasant and polite ! Thank you !

Reply from Chill
When I cancelled they withheld 48 euro and no email to contact to complain. You have to go through their awful phone service, which takes ages to get someone. Update: they got in contact with me the day following the review and are giving me a full refund so well done to them.
I interacted with a number of staff at Chill over the last few days and I couldn’t compliment them enough,they were all so helpful. Today Irisha was so helpful in getting what I needed in a very short time and emailed same to me.
Thanks so much for everyone’s help

Reply from Chill
Daniel was incredibly helpful with both my car and house insurance.

Reply from Chill
Daniel was so helpful and quick at responding in order for me to renew my insurance. Thanks again Daniel 😊

Reply from Chill
Unfortunately, I have a very negative opinion of my cooperation with this company. In particular, the payments department, where you have to repeatedly ask to get your money refunded.

Reply from Chill
I got a policy with Chill.ie back in July, and my daughter has just received her learner's permit. When I tried to add her to my policy, I was informed that my policy didn't support that because of her age.
I've now been on two separate calls to figure out what the next steps are, and it looks like I'm going to have to get a new policy, but I can't even do that today because Sales are not available. It didn't help that the last person I spoke to, though polite, made it clear that she didn't really care about my problem.
At this point, I'm ready to switch to a different insurance provider and just eat the cost of the unused premium.

Reply from Chill
The process of entering the details to get a quote was simple, similar to other insurance companies and portals.
The prices were unrealistically high compared to the competition (in the order of 3x-4x) for a driver with reasonable car and 10+ NCD. I won't be purchasing through Chill.
I renewed my motor policy this morning..A very, very helpful Daniel steered me through the process wirh a minimum of fuss and a courteous manner. I am delighted to report an excellent service - and an excellent quote. Well done Daniel.

Reply from Chill
I need to renew my insurance, I went throw the chat, everything was smoothly and precise!! Good service Daniel

Reply from Chill
I needed to amend my insurance renewal with Daniel. He was extremely helpful and efficient, the whole process was very simple

Reply from Chill
Had to change car insurance 2 weeks away Ursula was so helpful and kind also renewed my car insurance today so easy .thank you again

Reply from Chill
always great service, and easy to renew each year. Daniel was fantastic today!

Reply from Chill
Great service, had to make changes to my policy and used the Chat options for convenience as I was in work and couldn't call. Policy changes made quickly and efficiently by rep Aaron and new pricing provided remained competitive. Thanks for your help Aaron!

Reply from Chill
Shreekar was very helpful- went through all options available and got me a great price on my car insurance. Excellent customer service!

Reply from Chill
Shreekar Mankame was excellent on the phone

Reply from Chill
Fantastic to deal with. Quick and easy process to get what I needed and Ishika was very helpful. Also wasn't on hold too long. Documents requested were sent to me almost instantly.

Reply from Chill
Couldn't log in on the Chill website so used the Chat tool to renew my house insurance. Aaron helped me out and the whole process just took a few minutes. Great option. Thank you Aaron!

Reply from Chill
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