Chilly Home 

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Rated 1 out of 5 stars

Terrible company. I ordered large bean bag and eventually received a small cushion insert after months of emails. Contacted them and as requested sent it back expecting full refund plus postage and on... See more

Rated 1 out of 5 stars

Placed an order for my daughters new flat 3 months ago emailed them a month later giving them the benefit of the doubt......nothing 3 later. Absolute scum who think they can Rob hard working people... See more

Rated 1 out of 5 stars

If I could give 0 stars I would, ordered 1 £58 was so excited, got confirmation email almost immediately then following day got another to say it's been shipped, nothing since no tracking number. It's... See more

Rated 1 out of 5 stars

I am also a victim of this scam company! I ordered ceramic curling tongs but received a black plastic credit card holder instead! Seller said he would refund but didnt. PayPal were useless - so much f... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like many others on here I've paid…

Like many others on here I've paid received a email with tracking number which doesn't exist the website an Facebook have disappeared. Have had a reply off them telling me to wait 16-22 days but I'm guessing that means very little judging by all your experiences

6 May 2020
Unprompted review
Rated 1 out of 5 stars

I ordered too and even changed my…

I ordered too and even changed my delivery address just a few days ago which they confirmed and told me this would take 3 days to process. Avoid. Currently reporting the company to Fraud and raising incident number with Police.

6 May 2020
Unprompted review
Rated 1 out of 5 stars

Has anyone ever received there bean bag…

Has anyone ever received there bean bag from here I ordered on the 23rd of April and still nothing took my money straight away sent tracking number and everything looked legit but now website shut down and my parcel can’t tracked after I was sent tracking number, someone help

4 May 2020
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT - I ordered one of these from chilly-home.com. They shut down the website a couple of days later and the tracking number isn’t recognised. Reported to my credit card company so hopefully get a refund. Then Chill Bag.com seems to of opened. SCAM!

4 May 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

Same as others. Placed a order however tracking number is not recognised ( the tracking website itself looks odd).
The website now appears to have been shutdown.
We’re hoping we can get our money back as we paid with a credit card.

4 May 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM do not buy from here! Received tracking number which does not exist and can no longer access the website. Money taken from account.

2 May 2020
Unprompted review
Rated 1 out of 5 stars

Think twice before ordering

I received an email from them saying the site was having technical issues, also stated that my order was in transit. No idea what to believe so think twice before ordering here.

2 May 2020
Unprompted review

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