I had a call from my regular Chubb technician, who was in the neighbourhood,and wanted to do a service.It was convenient as I was going to ring about something that appeared on my screen.He arrived an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
David from CHUBB provided an excellent service during the recent visit. He is always pleasant, courteous, professional, and extremely helpful in everything he does... See more
Company replied
I can't fault the service I recently received from our local Chubb team. From turning up bang on time, they completed the install quickly and efficiently and took me through the new alarm system at t... See more
Company replied
Engineer had serviced our system on a number previous occasions, so good continuity and knowledge of the house layout. He arrived early, within the time frame specified by the office when booking the... See more
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Company details
- #6 of 15 best companies in Security System Installer
- #2 of 6 best companies in Fire alarm supplier
- #1 of 6 best companies in Fire protection equipment supplier
- #13 of 51 best companies in Security equipment
- #8 of 20 best companies in Security service
Written by the company
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contact info
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, United Kingdom
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
Excellent
9k reviews
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Reply from Chubb Fire & Security UK
Dear Andrew Keith Barclay,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service
21 May 2026
Reply from Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly on time efficient +++++
14 May 2026
Reply from Chubb Fire & Security UK
Dear Martin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Alarm upgrade and repair
I can't fault the service I recently received from our local Chubb team. From turning up bang on time, they completed the install quickly and efficiently and took me through the new alarm system at the end. Not only did they complete the work they were scheduled to do they fixed a couple of other things that needed doing. From organising the quote with Kelly Blake, to Kevin doing the install, it was a pain free experience. Kevin was friendly, knowledgeable and did exactly what was agreed and a bit more. I would not hesitate to recommend.
16 May 2026
Reply from Chubb Fire & Security UK
Dear Jason,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Best rep' in the business
16 May 2026
Reply from Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Security alarm
Prompt attendance to sort my house alarm. Very much appreciated. Thank you.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Mrs Margaret Maclean,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Ann,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the delay in the appointment. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
Best wishes,
The Chubb Fire and Security Team
Mike was extremely helpful.
7 May 2026
Reply from Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words for Mike! It's great to hear that our engineer was able to complete the work so efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Hasmukh,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
engineer was friendly and efficient
engineer was friendly and efficient. Work was carried out with care.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Nadine,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was helpful and efficient
The engineer was helpful and efficient. He let me know of a traffic delay and did everything well.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Christine,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
ALL WENT WELL NO FUSS.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Pauline,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
good service
21 May 2026
Reply from Chubb Fire & Security UK
Dear Chatteris Garage,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Excellent and efficient service.
The gentleman that came to service the alarm system was extremely efficient and polite.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Sheila,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Efficient service
The engineer was on time, efficient and polite. He also was able to send the service report within 30 mins of leaving the site which is very helpful for health and safety admin purposes
21 May 2026
Reply from Chubb Fire & Security UK
Dear Keith,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
very helpful person i spoke to who…
very helpful person i spoke to who answered my call
21 May 2026
Unprompted review
Reply from Chubb Fire & Security UK
Dear Pamela,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Reply from Chubb Fire & Security UK
Dear Amy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Neil Wiseman a legend in the game
Neil Wiseman a legend in the game, diligent and super helpful.
Generally a very good service from CHUBB.
21 May 2026
Reply from Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Such a nice young man came and serviced…
Such a nice young man came and serviced the alarm and he was very polite
21 May 2026
Reply from Chubb Fire & Security UK
Dear Godfrey,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your superb engineer Pete Dawson is a…
Your superb engineer Pete Dawson is a credit to your company.
14 May 2026
Reply from Chubb Fire & Security UK
Dear Liz,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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