⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more
Company replied
Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB
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⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more
Company replied
Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more
Company replied
Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.
Company replied
Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more
Company replied
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom
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Man who’ve dropped it off was friendly and helped me take the panels to the back garden.
M039 was his number

Reply from CitySprint - Manchester
Great service ,delivered on time by a nice gentleman.nothing was to much trouble.His no was M039

Reply from CitySprint - Manchester

Reply from CitySprint - Manchester
Miel schail is a valued member of your courier team, very polite and helpful and great service

Reply from CitySprint - Manchester
Today, Tom Milid,he delivered to me my 1st time of shopping with wicks, very helpful, well matured and happy chappie, 100% great asset to your company 😀

Reply from CitySprint - Manchester
MO39 from Manchester Service Centre at CitySprint delivered my purchase. He was punctual, respectful and did a thoroughly professional job. 5 star courier!

Reply from CitySprint - Manchester
The delivery was within the time window, the courier was friendly and very professional asking the best place to leave the large items in my order. Can’t fault the guy M039

Reply from CitySprint - Manchester
As others have mentioned this is a terrible, terrible company. Almost the worst delivery service ever, slightly better than DHL.
Let me explain, we had tiles delivered.
When I asked for tiles to be left around the back the delivery driver flatly refused and basically told me where he would leave them.
Extremely unfriendly and unhelpful delivery driver.
Dissatisfied to say the least - for any company using these guys as your delivery, I would suggest you don’t you’re really letting yourselves down.

Reply from CitySprint - Manchester
MLol Sohail was on time with the delivery, he was polite, courteous and helpful and put the goods where i requested 😉.

Reply from CitySprint - Manchester
Extremely polite and willing to assist and put the materials where I wanted.
Excellent service everytime ive had deliveries.

Reply from CitySprint - Manchester
My parcel was delivered by M039 today, lovely and polite man, he also brought the item in for me as it was big.
Thank you.

Reply from CitySprint - Manchester
I've always experienced great service. I've been allocated M039 and he is really great

Reply from CitySprint - Manchester
Kept updated with tracking + emails, delivered in given timeframe anddelivery to safe place is a great option, driver friendly + courteous ( Miol Sohail ) all good thanks

Reply from CitySprint - Manchester
Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole experience stress-free. It’s rare to come across service that genuinely stands out, but this definitely did. Thanks again—you made a boring delivery feel like a great interaction!

Reply from CitySprint - Manchester
Arrived during the indicated time slot, item secured in the rear of the delivery van to ensure it would get damage, driver Mlel Sohail was polite and unloaded the boards in the prepared area.

Reply from CitySprint - Manchester
The delivery man was very helpful and professional
His name is mlol sohail

Reply from CitySprint - Manchester
Deliver driver Mlel Sohail was very helpful and arrived within the allocated time

Reply from CitySprint - Manchester
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