Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
Company replied
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Review summary
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LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Had my Wickes ordered by City sprint driver Kevin PL37. Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my proper... See more
Company replied
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent communication regarding…
Excellent communication regarding delivery. Brilliant delivery driver (M039) very friendly and helpful.
13 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about the excellent communication regarding your delivery and that our driver was friendly and helpful! We appreciate your positive feedback.
The driver was very helpful and…
The driver was very helpful and confirmed everything has been delivered. Driver code M039
13 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery was confirmed and that the driver was very helpful. Thank you for taking the time to share your positive feedback!
Friendliness is important (NH42)
This lovely chap came to my house on Wednesday 8th. I asked him to place the large object inside my home which he had no problems doing.. he gave my lounge a compliment as we've just decorated and you could have a chat with him.. keep up the person you are..
8 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery person was able to assist you with placing the object inside your home and that you enjoyed your interaction with them. We appreciate your kind words!
Very polite and helpful driver
Very polite and helpful driver, placed the Wickes door just where I wanted it. Many thanks
10 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that you had such a positive experience with our polite and helpful driver! We appreciate your kind feedback.
Excellent delivery
Excellent delivery, kept well informed, Driver (M039) was extremely pleasant and helpful. All round a great experience.
11 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear you had a great experience with us! We appreciate your positive feedback about our delivery and helpful driver.
Cracking chap he could not be any…
Cracking chap he could not be any better
Many Thanks
Steve
11 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear such positive feedback. We truly appreciate you taking the time to share your experience with us.
Excellent
The delivery guy was excellent. Polite and great service. Would definitely use again. Driver M039
11 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you had an excellent experience with our delivery service and that our driver provided great service. We appreciate your positive feedback!
Great service
I had a delivery of items for the garden delivered including 10 sacks of salt which were 25kg each. The driver offered to lift them in to my property for me which was great for a 73 year old who can no longer exert himself. Brilliant service from NH42
11 July 2026
Unprompted review
Reply from CitySprint
We are so glad to hear our driver provided such excellent service, especially with the heavy items. We always aim to assist our customers. Thank you for your kind words!
Reply from CitySprint
We're so happy the driver was helpful and kind! We appreciate your positive feedback very much and are glad you had a great experience.
Delivered with care
Delivered with care, very polite and professional.
The courier who delivered was NH42.
11 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was handled with care and that our courier was polite and professional. We appreciate your positive feedback!
Good service on a hot day
The delivery of my flooring and gravel was well outside the quoted delivery window so I couldn’t be there to receive it, hence I’ve knocked one star off. However, it was a very hot day and my order was heavy and bulky, with the driver having to make several journeys up and down a path to leave it safe. I’d like to thank the driver of order no. 700054038 for the care they took in making sure my flooring was undamaged and nicely piled up.
9 July 2026
Unprompted review
Reply from CitySprint
We appreciate your feedback and are truly sorry that the delivery window was missed, causing inconvenience. We are, however, very pleased to hear about the exceptional care our driver took with your heavy and bulky order, ensuring your flooring was safely and neatly delivered. We will certainly pass on your kind words to the delivery team.
Excellent service from Bart!
Just wanted to leave a quick review to thank Bart for delivering my Wickes order today. He was incredibly polite, professional, and followed my exact instructions for where to leave the items. Excellent customer service!
11 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and adherence to your delivery instructions.
Really helpful delivery man
Really helpful delivery man, placed exactly where it needed to be and was very quick and friendly. Thank you for your help.
10 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your delivery person was helpful, quick, and friendly, and placed your order exactly where you needed it. We appreciate your kind words!
My courier even on the hottest day of…
My courier even on the hottest day of the year was polite and helpful and if he was to the point of throwing in the towel he didn't show it and a great mark of his character 👍 and upbringing
10 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our courier was polite and helpful, even on the hottest day. We appreciate you recognizing their excellent character and positive attitude. Thank you for your feedback!
Very good delivery showed me how to…
Very good delivery showed me how to pick it up safely after I asked to give him a hand. Good fences, courier was M039
10 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear that your delivery was very good and that our courier was helpful in showing you how to safely pick up your order. We appreciate your positive feedback!
Delivery quick and they help move the…
Delivery quick and they help move the cement bags into my garden
10 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear about your quick delivery and the assistance with the cement bags. We appreciate your positive feedback!
Delivery driver SC64 was very polite…
Delivery driver SC64 was very polite and helpful, helped take to Delivery round to the garden.
10 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery driver was polite and helpful, assisting you with your delivery. We truly appreciate your positive feedback!
Friendly and helpful delivery…
Friendly and helpful delivery service. The driver (NH20) was ontime and also helped me to return back incorrect items.
3 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our delivery service was friendly and helpful! We appreciate your positive feedback regarding the driver being on time and assisting with incorrect items.
Reply from CitySprint
Thank you for your kind words and positive feedback about our courier.
Amazing delivery
Amazing delivery. Really nice driver! Order in good condition. CF19-BART.
10 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was amazing and that our driver was really nice! We appreciate you letting us know that your order arrived in good condition.
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