Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great servi... See more
Company replied
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Had my Wickes ordered by City sprint driver Kevin PL37. Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my proper... See more
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivery quick and they help move the…
Delivery quick and they help move the cement bags into my garden
10 July 2026
Unprompted review
Reply from CitySprint
We're happy to hear about your quick delivery and the assistance with the cement bags. We appreciate your positive feedback!
Delivery driver SC64 was very polite…
Delivery driver SC64 was very polite and helpful, helped take to Delivery round to the garden.
10 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery driver was polite and helpful, assisting you with your delivery. We truly appreciate your positive feedback!
Friendly and helpful delivery…
Friendly and helpful delivery service. The driver (NH20) was ontime and also helped me to return back incorrect items.
3 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our delivery service was friendly and helpful! We appreciate your positive feedback regarding the driver being on time and assisting with incorrect items.
Reply from CitySprint
Thank you for your kind words and positive feedback about our courier.
Amazing delivery
Amazing delivery. Really nice driver! Order in good condition. CF19-BART.
10 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was amazing and that our driver was really nice! We appreciate you letting us know that your order arrived in good condition.
Very helpful and professional delivery…
Very helpful and professional delivery gentleman. He checked that it was the correct item being delivered and placed it where requested.
Credit to your business.
Courier number NH20 from Nottingham service centre
8 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our delivery gentleman's professionalism and helpfulness in placing your item where requested.
Courier CF36 Kash
Courier CF36 Kash
Kash was brilliant. An Above and Beyond Service.
Thank you Kash
8 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you had such a positive experience and that the service was above and beyond. We appreciate your kind words and thank you!
Great delivery driver SC64
Great delivery driver SC64, was very helpful and courteous. This the second time I have had this delivery driver and another great delivery experience.
9 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery driver was helpful and courteous, and that you had another great delivery experience! We appreciate your positive feedback.
Friendly and very helpful delivery man. 10/10
Friendly and very helpful delivery man.
9 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our delivery driver was friendly and very helpful! We appreciate your positive feedback very much.
Not recommend
I was very disappointed with this delivery. The driver left the timber by the side of the road instead of bringing it into the garden, even though it was only a few steps away, the materials were left on the grass near the roadside, making it inconvenient for me to move them myself. What made it even more frustrating was that the previous driver, who was older, had no problem carrying a few wood into the garden. On top of that, this driver was rude and unhelpful. Poor customer service and a disappointing delivery experience.
9 July 2026
Unprompted review
Reply from CitySprint
Thank you for your feedback. I am truly sorry to hear about the disappointing delivery experience you had and the inconvenience caused by where the timber was left. It's clear we fell short of your expectations, especially given your previous positive experiences. I understand your frustration regarding the driver's conduct and the placement of your materials. I will be looking into this matter to understand what went wrong. I will now reach out to you privately, to take some more details.
Very friendly and helpful
Very friendly and helpful. A credit to your team.
9 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our team member was friendly and helpful. We appreciate your positive feedback very much and are glad you had a great experience!
Reply from CitySprint
We're so glad to hear you had such a positive experience. It's wonderful to know that our team member was helpful and delivered service with a smile!
Reply from CitySprint
We appreciate you letting us know that our delivery driver was really helpful. We're so glad you had a positive experience with our team!
Friendly cheerful courier, great service
Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good communication- received a link by email to check time slot of arrival.
Courier was from NG26
7 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear you had such a positive delivery experience! We appreciate you highlighting our courier's helpfulness, good communication, and sensible parking.
The courier SC64
The courier SC64, was very polite, professional and friendly, nice to meet good folk, was very pleased with the service received with my delivery! Keep up the good work, many thanks Greg
9 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your courier was polite, professional, and friendly! We appreciate your kind words about the excellent service you received with your delivery. Thank you for your feedback!
The driver was amazingly helpful and…
The driver was amazingly helpful and moved a very heavy package exactly where I needed it. The driver was also very friendly and a pleasure to talk to. It’s really good to meet drivers who are like this and reflects on both businesses. Driver was SC64.
8 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that our driver provided such excellent service! It's wonderful to know they were helpful and friendly, and we appreciate you sharing your positive experience.
Delivery driver went out his way to…
Delivery driver went out his way to help us and was very polite and professional sc64
8 July 2026
Unprompted review
Reply from CitySprint
We're so glad our delivery driver went out of their way to help you and was very polite and professional. Thank you for your positive feedback!
The lad M039 that came and delivered…
The lad M039 that came and delivered the flooring was a really nice and friendly lad and stock was well delivered and was very polite thank you
8 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery person was nice, friendly, and polite. We appreciate your positive feedback on the well-delivered stock!
Excellent service from delivery driver
Excellent service delivery driver sc64 he put items in garden as requested after advising him my partner will move into garage when he gets up from nightshift he offered to move it into garage which he did without complaint! This service was above and beyond what most delivery drivers would do much appreciated thank you
8 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about the excellent service you received from our delivery driver! It's wonderful to know they went above and beyond to assist you with your delivery. Thank you for your kind words and appreciation.
Excellent service
Norman (SC64) placed six very heavy bags of bark chippings exactly where I asked. His efforts on such a warm day were much appreciated.
8 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear our delivery person placed your heavy bags exactly where you asked. We appreciate your kind words about their efforts on such a warm day!
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