After sending my iPad to click2recycle using the packaging materials and freepost label, I was surprised it took 11 days (inc weekends) to receive payment. I had to email them for an update, but their... See more
Click2recycle
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wasn't sure at first about using click2recycle because I hadn't heard of them before but I'm so glad I did now! Compared a lot of other websites to trade in my iPad for money and most were offering me... See more
Processed slowly despite Royal Mail tracking showing they had delivered it a week before it was tested, and not same day payments as advertised. Have not received replies to any of the emails I have s... See more
It was quick and very simple to use Click2Recycle. My money was transferred promptly via Paypal. I feel that I got a good offer for my tablet. The only thing I'd comment on is that they didn't offer... See more
Company details
Information provided by various external sources
Get cash for your old gadgets in just a click!
Contact info
People also looked at
Good service
Good service, fast processing and kept up to date on process throughout
I found the service to be excellent
I found the service to be excellent. There was a slight delay between my phone being received and click2recycle contacting me. But from that point the payment was processed, I received the price quoted for my phone. I would recommend click2recycle. Make sure your phone is fully charged (so it can be tested when they receive it), and well packaged when you send it in.
Very straight forward got the lebels …
Very straight forward got the lebels package the item you sending and pack it take it to the post office send off that's it, then received email from them testing the item and then the money was sent HAPPY days !
Happy with service, no compaints
Happy with the service, quick turn around, no complaints :)
Great service
No problems
I had no problems with this company, the service was quick and I was paid the full amount as advertised for my Galaxy S6, very happy!
Very quick service and happy with the outcome
Very quick service and happy with the money I received for my gadget :) would use again in future!
Easy, free postage, speedy and fair payment.
Easy, free postage, speedy and fair payment. Found this service having been messed around by another more famous company. Now very happy!
DO NOT UNDER ANY CIRCUMSTANCES USE THIS …
DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY, THEY ARE DAY LIGHT ROBBERS.
I used this company to sell my samsung 6 they offered me £144 , I emailed them to send me the address etc as I didn't have a printer, they replied to me and the email went into my inbox, I sent them my phone which was In perfect working order no scratches etc, I received a email to my spam box as I was ill in bed didn't see it, I had 2 days to answer them, they said that my phone had LCD burn out on the screen, which is absolutely rubbish, as I didn't see email they sent me a cheque for £20. You can't talk to these people only through email. I asked them to return my phone and basically they have said cause I didn't reply within the 2 days it's tough. So they have ripped me off for £124 and it looks like I am not the only one. This company should not be allowed to carry on doing this, it's appalling. I think somebody should be able to do something as this has to be against the law
I wish I had seen these reviews before … con!
I wish I had seen these reviews before sending them my phone. Sent them a Samsung S7 Edge in perfect working order, they emailed and said screen needed replacing and changed offer from £232 to £30! Fuming. Plus as others have said I need to pay them £5 for them to return it to me (with no instructions on how to pay them). Total con! Do not use this company!
I got the phone back - without the original box I sent it in or the earphones etc I had sent. They refuse to send those back. Needless to say I tried the phone when I received it and it is indeed still in perfect working order with nothing wrong with the screen. I repeat - a scam! DO NOT USE THIS COMPANY!
Click2recycle tried to get my review removed (as they try with so many negative reviews - scroll back through the pages to see how many). Fortunately I kept all the emails so I could easily prove what that had done. Keep your emails from them if giving a Neg review, or they will try to get your's removed too.
No quibble
Quick response, no changing the trade in price once they got the tablet like others do. No fuss. Recommended
its a con
you send them your phone, they tell you that it has an internal problem and drops the offer to £20. when you reject the offer they charge you £5 to send the phone back. its a con.
Took a week but reasonable price
Took a while for the phone to get to them but overall super service and really good price for my phone
Gave me exactly what they said they …
Gave me exactly what they said they would for my phone,reliable service. Thanks
Awful Company
Awful Company
As others have said.. i sent in a VERY good condition phone, offered £40. I sent it in a sturdy box with a lot of bubble packaging. They halved the offer and stated it was cracked. Absolute lie. They kindly offer just £20.
Their engineers cracked it and I have to foot the cost. absolute criminals.
Even though i wont get as much elsewhere, ive paid the return fee as ill be damned if theyre going to make ANY money off my phone.
Robbers
Absolutely fuming
Ref 20378-26343.
Received my phone back today...no cracks. funny that isnt it
Warning! Do not use this company
Do not use this company. I had a Samsung galaxy s6 in very good condition, working perfectly well no scratches on front or back, due to keeping in a case plus never been dropped. Online they quoted £195. So sent it off, received a email stating it had screen burn and was unrepairable and offered me £25 . which I refused! Catch no. 2 you only get 2 days to contact them so do keep an eye on your emails. If you don't contact then in the time limit, they automatically keep the gadget and pay you the lower amount. They do not have a contact number (I did ask for one)..
I received my phone back today, yes in perfect working order (no screen burn) but they didn't return it in its original box that I sent it in! I did request that I wanted it returned in its box.. I have emailed and asked for it to be sent on.. But won't be holding my breath... Make sure you read all the terns and conditions.. I had to pay £5 for the return of my phone..
Do not use this company
Do not use this company. I asked for my phone to be returned and was asked to pay £5 postage. I have emailed 4 times with no response. There is no process on how to pay the £5 to them. You have to pay within 48 hours of receiving the offer. I am taking this further.
Customer service
When it comes to getting a new phone what do you do with your old one like me most people give it away or throw it in the bottom draw and forget about it but on this occasion I decided to sell my phone on the internet after looking at different deals I spotted click2recycle because they had the highest offer for my phone so I contacted the company they sent me my postage packaging which was also postage paid for by click2recycle I packed my item sent it of to click2recycle the next day my money was in my bank account from start to finish it all took 48 hours fantastic😁
Not honest
I sent them two iphones with in full working condition for which they provided satisfactory offer of 244 GBP. After their testing, they said both phones were faulty and offered me 52 GBP. I took the phones back by paying 5 pounds each for shipping, there was nothing wrong with the phones. The faults described by them do not exist. The website is just not honest
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


