Club 4X4 Insurance Reviews 3,892

Wonderful help from Kim with the insurance purchase, everything I wanted to insure I could. Policy covers everything that I chose to be included. Lot of other insurers I tried to get a quote from woul... See more

Lara talked us through all policy details and was very knowledgeable about the product we are interested in. She was courteous and thorough and patient. We would recommend Club 4x4 to anyone seeking... See more

Lady I was talking to, knew her stuff, Mention GVM upgrades to the 200 series, not a problem. No kms per year was require like other insurance companies. Talked to serval other Insurance Companies, e... See more

The insurance taken out was specifically for a 4x4 car and off road caravan, with roadside assistance. We took out both insurance together and all the options giving us peace of mind when we are remot... See more

This is hands down the best car insurance company I have dealt with. They are responsive when you call them, you get to speak to an actual person. The product is great and has so many variables and... See more

No wait times on the call being answered by your staff. The lady I spoke with was very courteous and helpful, even suggesting a few extras that I may be interested in. One of which I decided to i... See more

Spoke with a wonderful girl, I think her name was Chloe she helped me out with the Roadside assistance absolutely beautiful girl and can hold a conversation with you! Fingers crossed I get her next ti... See more

Call operators are excellent here. I always expect a difficult chat when calling an insurance company, but not this one. The vibe is chilled and my queries are resolved. Their premiums are competitive... See more

Insurance companies prove themselves when they have to payout claims. Club 4x4 did pay us in a timely manner and compassionately. If you are searching for a very good insurance company look no furth... See more

The guy that helped me jack was absolutely awesome to deal with very helpful. Will go with the quotes apart from the caravan quote as it was more expensive than my current supplier but other than that... See more

So easy to change a basic detail for my insurance. Didn’t need to wait on the phone for someone to speak with, just got it done in a couple of minutes. And got confirmation of the change the next day.... See more

I explained that I have purchased an additional item for my 4x4 canopy and would like to increase the accessories and modification value. This was completed within minutes by the consultant with the i... See more

Shannon was very helpful and explained everything in great detail. I found this company to be well-priced in the market and also offer lay-up periods if needed. Good coverage

Fantastic, easy to navigate, fast quick and easy. Plus have heard multiple mates of mine brag on how good your service is. I've recently had to deal with "EVERYDAY CAR INSURANCE" and, well my fa... See more

Rep was very helpful and sugestive of ideas that I had not considered. I was going to change company but now have decided to stay as I feel that my insurance quote is fully customise to my exact needs... See more

Well I'll still give them 5 Stars for price, knowledge and excellent service BUT! I was promised a promotional $150 eVoucher within two weeks, that hasn't happened

Hayley showed great empathy and patience during our call, particularly as it was my first time reaching out to Club 4X4. The experience gave me real confidence that I’ve made the right choice moving m... See more

The help I received was absolutely amazing. I felt completely comfortable, supported, and reassured. I was able to re-question things for clarity without feeling rushed, and the guidance was clear and... See more

Been with a different company for 15 years but got to expensive. Rang Club 4X4 to get a quote only but with the service and pricing i got was absolutely excellent couldn't ask for more. Now i have... See more

Always have a good experience when calling. Quick to answer the call, always quick service my needs. Other businesses could learn a thing or two on customer service from club 4x4.

Person was very helpful, giving me multiple options. Also being able to speak gooders (sic) english makes it so much easier.

All the staff where very helpful and easy to deal with. Dealing with Club 4x4 was hassle free unlike other insurance, easy to add and remove extras was a bonus.

I had a great experience with Club 4x4. Maria was professional, very helpful, and took the time to clearly explain the entire claim process. The service I received was fantastic from start to finish,... See more

Dealing with you guys has really been hassle free, straight forward common sense talk, keep up the good work, never been so easy to talk insurance from the beginning and to them get a wind screen repl... See more

Sorry I don’t remember the ladies name she was understanding and help full did not have to explain myself at all she got me from the get go

The whole process was personalised staff understanding Hanna even wished me a happy birthday Andy was awesome like very much tailored made service thank you

Online process very easy. Saved some money from previous company. Will be interesting to see price next year

Owen was extremely helpful, explaining every detail of my new policy in layman's terms both professional and thorough. Very happy with the outcome, would recommend.

Whilst taking out a policy was easy, they failed to set up the roadside. After 25 mins waiting, filling out forms, a call out was organised. Almost 2 hours from the start of the call the car was... See more

The process was simple, you had the caravan details, you asked a few pertinent questions, and suddenly I was insured LOL. It was a genuinely pleasant experience, and I say that as a 40 year veteran of... See more

The guy u spoke to on the phone was very informative and answered all my questions clearly. He spoke with confidence and was so polite

As with my previous policy with Club 4x4 the whole process of taking out this policy was seamless and their staff were excellent to deal with.

Premium refund after change of address certainly helped, but the girl who helped us out was very helpful in changing the address.

I called yo do a changed my address all my other insurances with other companies have reduced considerable... your company ...it increased by what i thought i was told to be $100....i was charged $149... See more

Excellent service the person I spoke to on the phone was able to help me in so many ways very competitive pricing very happy

Was so refreshing to have an aussie answer my call. Very helpful & customer service was excellent. Keep up the great work.

The staff were really helpful with my first ever claim and had all the information I could need. They handled it professionally and were friendly as well.

Marcello did a really good job of explaining the options and benefits to me. He had ready answers for various aspects of the products we were talking about, and understood what I was trying to achieve... See more

The whole process was effortless and they explained everything thoroughly and answered all my questions even the ones I thought were silly.

John was very easy to talk to and great at explaining everything, I couldn’t have asked for anyone better, cheers Kev

Extremely poor experience with Club 4x4. A simple glass claim has dragged on for over a week with no repair completed. Club 4x4 uses a third party, who then outsources the job again causing d... See more

I called to check the policy information and asked if I put the caravan in storage where there is security etc. I would be charged an extra $350 for this. This does not make any sense as the premises... See more

person i spoke with was knowlagable an helpful with any questions, good to talk to someone you can understand what they are saying

Andrew was most helpful and friendly. He was able to inform me with the information l needed so l decided to join and take out a new policy for our caravan

Dealing with Club4x4 is always a pleasant experience. A simple request to update vehicle accessories was dealt with promptly.

The first part of my call related to increasing my insurance cover for additional accessories fitted went well. For the second part of the call, I was passed over to the insurance claim queue, where... See more

Helpful person assisted us on the phone yesterday with our concerns. Also offered us a good deal with our vehicle insurance. Too good to refuse.

I had to make changes to my insurance policy and Club 4x4 has made this effortless and they got back to me by the next day. Thanks keeping it simple guys.

Quick, knowledgeable, friendly and solutions-focused approach over the phone, recognising the value of getting things done quickly but not making the other person feel rushed. Wish it was cheaper but... See more

Great customer service, easy to change things around like excesses and adding items to policies. Staff very friendly and easy to understand.

14/3/2026 excellent customer service this lady new what she was doing had all the answers and was very polite and precise