Colebys Jewellers Reviews 

213
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

good service start to finish. showroom well presented. wouldn't use anyone else for watches and jewellery

Rated 5 out of 5 stars

I called in today whilst visiting London. I have followed Nico and Colebys on their YouTube channel and always admired how knowledgeable and down to earth Nico and Ricky seemed, so thought I would pop... See more

Rated 5 out of 5 stars

Ricky, Nico and everyone at Colebys is what makes this business an absolute pleasure to work with. Their knowledge, their passion and dedication stand out and their experience is as precious as the... See more

Rated 5 out of 5 stars

All round good jewellers, had Rolex's and other jewellery serviced in the past and also brought jewellery from Coleby's too and always been satisfied with the service and quick turn around. Mainly dea... See more

Company details

  1. Jewellery shop

Written by the company

Colebys London


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(213)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience at colbys

I would highly recommend colebys
I have used them a few times
They go out of their way to help you
They keep you updated on your delivery, always arrives safely
Your purchase always comes in beautiful packaging
Would definitely use them again,
Thanks to Nico and his team x

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant jewellers, will be returning!!

Everyone I spoke with at Colebys was so friendly and helpful.

I had a diamond for an engagement ring and met with Niko to discuss options for mounting it. I was very specific on what I wanted and he was honest with what he thought was the best way of doing it and it turned out it was!

I was sent a visual of what the ring would look like which was fab.

The turnaround was just over 2 weeks! And I absolutely love my ring!

2 April 2025
Unprompted review
Rated 4 out of 5 stars

I've been a loyal customer of Colebys…

I've been a loyal customer of Colebys Jewellers for many years now, and their service never fails to impress. From engagement rings to watch purchases, Nico and the team offer incredible expertise, great prices, and genuine care. They always go the extra mile to ensure satisfaction. Truly a family business worth recommending!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish!

Over the years I have purchased a number of high quality items from Ricky and the Team.
As soon as you walk through their front door, they make you feel very special. They always give you their time and expertise. Never any pressure to close a deal. Each time I have come away extremely satisfied with my purchase.
If you want to treat yourself, or a loved-one to something special, I would highly recommend Colebys Jewellers for their fantastic service from start to finish!

5 STARS!!!! ⭐⭐⭐⭐⭐

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Great everytime

We have used colebys for a good few years now, mostly dealt with Nico who is so helpful and friendly, he will send through pictures of what I’m looking so it’s easier for me to choose as I don’t have the time to go to the shop to look. They always has beautiful bits with lots of choice.
I would really recommend colebys I wouldn’t shop for jewlery anywhere else!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Best Customer care

This was my fourth purchase from Colebys and their attention to detail, service and customer care never disappoints.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Best place for jewellery

As always experts in their field and recommend popping in for even a coffee at the london offices which are so perfectly situated. Love the new addition too ⌚️💪🏾

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Beyond Perfection ✨✨✨✨

Ricky, Nico and everyone at Colebys is what makes this business an absolute pleasure to work with. Their knowledge, their passion and dedication stand out and their experience is as precious as the jewellery in their shop.
I cannot recommend them enough. They made me a special diamond ring that I’ll treasure forever, they put into it everything I asked for, like a true maker would but they went beyond! Thank you so much.
Grazie infinite ragazzi ☺️

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I have known Ricky and the team for around 9 years now. I have had numerous dealings with them within this time and it has always been an absolute pleasure to do business with them. Coleby’s is a family run business with a huge wealth of experience and knowledge where you always receive a first class service. I really could not recommend them more highly.

10 April 2024
Unprompted review
Colebys Jewellers logo

Reply from Colebys Jewellers

Hi Josh, thanks for leaving the review, we appreciate the kind words. Sure we'll see you again soon!

Rated 5 out of 5 stars

5 Star service

Nico and Lenny made it easy to find the perfect ring for my fiancé, would definitely recommend using Coleby’s

1 April 2024
Unprompted review
Colebys Jewellers logo

Reply from Colebys Jewellers

Hi Jack, glad yous loved the ring! Wishing yous all the best for the future and thanks for leaving the review - The Colebys team

Rated 5 out of 5 stars

Lenny was an absolute pleasure to deal…

Lenny was an absolute pleasure to deal with. A class act from start to finish and a true professional throughout buying a dream timepiece. I highly recommend Lenny and the team at Colebys, without hesitation!

20 March 2024
Unprompted review
Colebys Jewellers logo

Reply from Colebys Jewellers

Hello James, thanks for the business & the review.. Glad to hear you was pleased with how everything went. Hope to see you some time in the future!

Rated 5 out of 5 stars

I have used Coleby’s for many years now…

I have used Coleby’s for many years now for watch, jewellery, gold and silver purchases. Always great prices if buying and also when part exchanging. Their knowledge of market trends is 2nd to none and they will also go the extra mile to make sure every transaction is seamless. I have and will also recommend Coleby’s to friends and family as I know they will get a great price along with a great service. Thanks for everything Ricky, Nico, Lenny and Hollie.

1 February 2024
Unprompted review
Colebys Jewellers logo

Reply from Colebys Jewellers

Thanks for the review Andrew!

Rated 5 out of 5 stars

The most helpful experience

Needed to exchange an item, contacted colebys and nothing was problem from start to finish. From choosing what I could exchange for, the constant keeping in contact, the exchange. Everything was made easy, with extreme helpful service from hollie and nothing seemed to much bother. Thank you so much for all your help

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I worked with Colebys on the design of my engagement ring and wedding band. I recently returned to get an eternity ring with them.

Highly professional and trustworthy team, with an excellent range available. Will continue to work with them for future jewellery needs.

Thank you Ricky, Nico, Lennie and team!

9 November 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look