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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, often highlighting specific individuals who went above and beyond to assist them. Many people appreciate the convenient locations of the apartments and the quality of the accommodations, noting that they are well-maintained and aesthetically pleasing. The service provided is frequently described as efficient and supportive, making the rental process smooth and stress-free for many. However, some customers also noted issues with customer service, mentioning slow responses or a lack of accountability for problems. A few other people also felt that the properties were poorly maintained, citing issues like broken amenities or cleanliness issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and responsiveness. Many... See more

Location

Customers consistently note positive experiences with location. Many reviewers highlight the convenience,... See more

Service

Customers had positive experiences with service. Many reviewers praised the helpfulness and efficiency of the... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team for being... See more

Quality

Consumers find quality to be positive. Many reviewers praise the apartments for being clean, well-maintained,... See more

Based on these reviews

Rated 5 out of 5 stars

Sofia P has been super helpful assisting me with dates and times for my upcoming apartment move! I started renting with Colife when I moved to Dubai in 2024 and I’m moving to an alternative apartment... See more

Company replied

Rated 5 out of 5 stars

Rented a studio near Business Bay through Colife — super convenient location, and the place was fully set up, so I could just move in and not worry about anything. Had a small issue with the lock once... See more

Company replied

Rated 5 out of 5 stars

Moving to Dubai as a newbie was pretty overwhelming, especially trying to find a place that actually felt comfortable and welcoming. Colife made everything so much easier -they helped me find an apart... See more

Company replied

Rated 5 out of 5 stars

I lived with Colife while I was in Dubai and everything went really well. The place was super tidy and had a aesthetic design. The location was super convenient — close to shops, transport, and great... See more

Company replied


Company details

  1. Apartment Letting Agency

Written by the company

Colife is your go-to for property rentals in Dubai, Istanbul & Hong Kong. Rent a fully furnished apartment with all bills (DEWA, chiller, Wi-Fi), maintenance and tenant support included. Choose from 500+ options tailored to your needs — whether you want quick metro access, a spacious balcony, or a vibrant interior. Join our lively tenant community for free fun events and good times. Contact us now to find your dream apartment and book a viewing.


Contact info

4.2

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s good agent

It’s good agent. She’ll suggest our anything.

27 July 2025
Unprompted review
Colife logo

Reply from Colife

Hi Ing,

Thank you for your feedback. We're glad to hear you had a good experience with the agent and found the support helpful. If you need anything else, feel free to reach out, we're here to assist.

Best regards,
Colife Team

Rated 4 out of 5 stars

The agent was very nice

The agent was very nice, good recommendation, good area and the place look very clean

22 July 2025
Unprompted review
Colife logo

Reply from Colife

Hi Sureerat,

Thank you for your feedback. We're glad to hear that you were happy with the recommendation and the area, and that the place met your expectations in terms of cleanliness. It's also great to know the agent was helpful.

Best regards,
Colife Team

Rated 5 out of 5 stars

I have had a great experience

I have had a great experience. The agents are very professional and helpful.

22 July 2025
Unprompted review
Colife logo

Reply from Colife

Hi Daniil,

Thank you for your kind words. We're really glad to hear that you had a great experience and that our team was able to support you in a professional and helpful way. We’ll be happy to welcome you back to Colife again.

Best regards,
Colife Team

Rated 5 out of 5 stars

Good experience

17 July 2025
Unprompted review
Colife logo

Reply from Colife

Hello Soze,

We appreciate your feedback. It’s great to know the service met your expectations.

Best regards,
Colife Team

Rated 5 out of 5 stars

Colife Dubai

I get apparts for three month near jbr area Dubai, good management, not perfect but they are going to it, every time when I needed my assistance, maintenance team came to help. Also they have group chat and organized different activities.

15 July 2025
Unprompted review
Colife logo

Reply from Colife

Hello Dmitriy,

Thank you for your feedback. We're glad to hear you had a good experience with our team and that the maintenance support was helpful. We also appreciate your thoughts on what can be improved — it's important for us to keep growing.

Best regards,
Colife Team

Rated 5 out of 5 stars

Very good service and team

8 July 2025
Unprompted review
Colife logo

Reply from Colife

Hello Timur,

Thank you for your feedback. We're glad to hear you were satisfied with our service and team. If there's anything else we can help with, feel free to reach out. We look forward to welcoming you again in the future.

Best regards,
Colife Team

Rated 5 out of 5 stars

Rimal 6 tower

I rented an apartment in Rimal 6 tower. Apartment nice, clean, bright, calm, neighbors are friendly. Manager Ella explained everything in details and showed everything. Recommend 👍

1 June 2025
Unprompted review
Colife logo

Reply from Colife

Hello ovN,

Thank you for your feedback. We're glad to hear you enjoyed your stay with Colife and that everything met your expectations. It's great to know Ella was helpful throughout the process. We appreciate the recommendation and will be happy to assist you again in the future.

Best regards,
Colife Team

Rated 5 out of 5 stars

I lived with Colife while I was in…

I lived with Colife while I was in Dubai and everything went really well. The place was super tidy and had a aesthetic design. The location was super convenient — close to shops, transport, and great spots to hang out. Also, they really support the resident community and regularly organize different kinds of events. You can join free padel tennis games, and there are also other fun activities available for a small fee. Overall, if you're looking for a place to stay in Dubai that’s stress-free and comfortable, I'd definitely recommend giving them a try

16 June 2025
Colife logo

Reply from Colife

Hello Azamat,

Thank you for sharing your experience. We're pleased to hear that you enjoyed your stay, appreciated the design and location, and found value in our community events. It's great to know that everything went smoothly for you. We’ll be happy to welcome you again in the future.

Best regards,
Colife Team

Rated 5 out of 5 stars

Nice experience with finding an apartment

Moving to Dubai as a newbie was pretty overwhelming, especially trying to find a place that actually felt comfortable and welcoming. Colife made everything so much easier -they helped me find an apartment where I could bring my pet, which was a huge relief. The place was fully furnished, all bills included, and the team was super quick to help whenever I had questions. Honestly, it really felt like my own little sanctuary right from the start. Definitely recommend it to anyone moving here👍

20 June 2025
Colife logo

Reply from Colife

Dear Elena,

Thank you for sharing your experience. We're glad we could make your move to Dubai a bit easier and help you find a place that felt like home — especially one that welcomed your pet. It's great to know that the setup and support worked well for you. We appreciate the recommendation and wish you all the best in your new chapter!

Best regards,
Colife Team

Rated 5 out of 5 stars

Incredible experience

I moved to Dubai for work and had been searching for an apartment for a long time. Most of the options were either too expensive or not pleasant to look at. Then I found a service called Colife, and I was genuinely surprised. The apartments were nice, the service was great. I was really pleased with my stay.

26 June 2025
Colife logo

Reply from Colife

Hello Яна,

Thank you for sharing your experience. We're glad Colife helped make your move to Dubai a bit easier. It’s great to hear that the apartment and service met your expectations. We look forward to welcoming you back to Colife for your next stay!

Best regards,
Colife team.

Rated 5 out of 5 stars

Been staying with Colife in Dubai for a…

Been staying with Colife in Dubai for a few months. Honestly super chill experience
One time my AC stopped working right when it was like 40°C outside, thought I'd melt 😅
Messaged support and they sorted it in just a couple of hours. Was seriously impressed
Nice to feel like someone's actually got your back

10 June 2025
Colife logo

Reply from Colife

Hello, Alina!

Thank you for taking the time to share your experience. We're glad to hear that you've been comfortable during your stay and that our support team was able to resolve the AC issue quickly.

It's important to us that residents feel supported, and feedback like yours helps us stay focused on that goal.

Best regards, Colife team.

Rated 2 out of 5 stars

Bad service and fake reviews

The reveiws recently posted here from Russian ladies " kind of tourists " are fake as done by their team as to clear all negative comments and stayed with them as well as other flatmates but any small thing we asked they just ignored, and made excusses just not even to buy a towel but charge for it. Many tenants left, and they didn't return their deposit as playing a game . overpriced and not supportive at all . just chasing money bud do not know how to manage apartments

11 June 2025
Unprompted review
Colife logo

Reply from Colife

Dear Katy,

Thank you for your review — honest feedback helps us improve. We’re sorry that your experience didn't match expectations, and we’d like to investigate the case. Please send us the unit's address and let us know the period of your stay at marketing@colife.ae, so we can look into it properly.

As for reviews, their realness is ensured by the platform's algorithms against fraud.

We look forward to hearing from you, as we strive to improve the service every day.

Best regards, Colife team.

Rated 4 out of 5 stars

I had a 6-month contract with Colife

I had a 6-month contract with Colife
Overall, everything was great
The apartment was clean, fully ready to move in, and I didn’t have to worry about internet or utilities
There was one issue on the first day: the door code wasn’t working, so I had to wait a bit. It got fixed pretty quickly, but it would be nice if things like that were checked in advance😌
Aside from that, it was a smooth and hassle-free experience

29 May 2025
Colife logo

Reply from Colife

Hello, Daria!

Thank you for your honest feedback.
We’re happy to hear that your stay went smoothly and that the apartment was comfortable and fully prepared for your move-in. We look forward to welcoming you again soon.

Best regards, Colife team.

Rated 5 out of 5 stars

Good experience overall with Colife

Rented a studio near Business Bay through Colife — super convenient location, and the place was fully set up, so I could just move in and not worry about anything. Had a small issue with the lock once, but support was quick and easy to deal with. I also went to a few Colife community events — really chill vibe and a cool way to meet new people. Overall, smooth experience with no major headaches.

27 May 2025
Colife logo

Reply from Colife

Hello, Polina!

Thank you for sharing your experience.
We’re glad to hear that the location and setup of the studio met your needs, and that our support team was able to assist quickly. It’s great to know you enjoyed the community events as well. We appreciate your feedback and look forward to welcoming you again in the future.

Best regards, Colife team.

Rated 4 out of 5 stars

The apartment matched the description…

The apartment matched the description and came fully furnished, which made settling in easy. The rental process was straightforward, and everything was ready upon arrival. The team was responsive and handled communication well. I also really liked the location — it was convenient and had everything I needed nearby. Overall, a smooth and comfortable experience.

19 June 2025
Colife logo

Reply from Colife

Hello, Adel!

Thank you so much for your kind words.
We're delighted to hear that your experience with Colife was smooth and comfortable from start to finish. It's great to know that the apartment met your expectations and helped you settle in easily. We also appreciate your feedback on our team's responsiveness and the convenient location.
You're always welcome back — and we’d love to host you again on your next stay in Dubai.

Best regards, Colife team.

Rated 5 out of 5 stars

Very new and clean apartment in La Mer

Very new and clean apartment in La Mer.
When I miss something it’s delivered.
Good service and good price after negotiation.
Long life to Colife

1 June 2025
Unprompted review
Colife logo

Reply from Colife

Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay in our La Mer apartment and appreciated the cleanliness, service, and value. We hope to welcome you back to COLIFE soon!
Best regards, COLIFE team.

Rated 4 out of 5 stars

Colife stands out as one of the best middle management companies in its class (Dubai)

I recently had the pleasure of staying with Colife, and my experience was largely positive. The apartment was immaculate and move-in ready, giving off a great first impression that set the tone for my stay. Upon arrival, I was welcomed with a thoughtful package containing essential items like water, toiletries, and biscuits. This simple yet considerate gesture made me feel immediately at home and demonstrated Colife’s commitment to a warm introduction. However, there will be issues (such as AC not working), this unfortunately can happen in any (new or old) building, this needs to be addressed A.S.A.P., as will take time.

The management team at Colife proved to be both supportive and professional, addressing a variety of issues promptly. However, one piece of advice I’d share for prospective tenants is to thoroughly inspect the living space before signing any lease or making any payment. While the company is geared up to assist with any future concerns, it’s important not to rely solely on their promises—ensuring that all amenities and functionalities meet your needs right from the beginning is essential. Advocate for yourself and make sure you’re thoroughly comfortable with everything before moving forward.

In my view, Colife stands out as one of the best middle management companies in its class. Their efficient operations and helpful team contribute to a generally positive living experience. Just remember to stay proactive—be thorough with your check-ins, and avoid any pressure into making hasty decisions. While their system is designed to manage day-to-day issues, it might not be as seamless as dealing directly with the owner for major concerns. Overall, I expect to have many more good stays with Colife and would recommend them to anyone seeking a well-managed, clean, and welcoming living space.

Russian and English Laguage available.

16 June 2025
Unprompted review
Colife logo

Reply from Colife

Thank you so much for your detailed and thoughtful feedback! We're truly glad to hear that you appreciated the cleanliness, move-in readiness, and the welcome package upon your arrival — we believe small gestures make a big difference in making you feel at home.

We also value your constructive input. Issues like an AC malfunction can unfortunately occur in any building, and we completely agree that such matters need to be addressed as quickly as possible. We're continually working to improve our response times and service efficiency in these situations.

Thank you once again for your trust and kind words about our team. We look forward to hosting you again and will do our best to make your future stays with COLIFE even more enjoyable.

Best regards, COLIFE team.

Rated 5 out of 5 stars

Great help and lovely staff

Great help and lovely staff. Its been great!

30 May 2025
Unprompted review
Colife logo

Reply from Colife

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with us and that our team was able to support you. Our staff is always here to make your stay as comfortable and smooth as possible. Looking forward to welcoming you again soon!

Best regards, COLIFE team.

Rated 5 out of 5 stars

It’s the second time I do rent an…

It’s the second time I do rent an apartment with Colife. When I request anything they solved it asap, this is what I like about time. Very responsive and supportive team!!

15 May 2025
Unprompted review
Colife logo

Reply from Colife

Thank you so much for choosing COLIFE again — it truly means a lot to us! We're happy to hear that our team has been responsive and supportive, and that your needs were addressed promptly. Providing consistent service and care is what we strive for. We’ll be glad to welcome you for a third time — your continued trust is the best compliment we can receive!

Best regards, COLIFE team.

Rated 5 out of 5 stars

My experience with Colife

I’d like to share my experience of living with Colife. I stayed in Dubai for one month and lived in an apartment in Dubai Marina. When choosing accommodation, location, price, and beautiful interior were important factors for me. I was satisfied with the service provided.

I would also like to highlight the work of the manager, Ella — she responded to my questions promptly and helped me with the check-in process. I also had the chance to attend a padel session organized for the residents, which was a great opportunity to meet new people.

20 May 2025
Colife logo

Reply from Colife

Thank you so much for sharing your experience with COLIFE! We’re delighted to hear that you enjoyed your stay in Dubai Marina and that the location, price, and apartment interior met your expectations. It’s wonderful to know that Ella was able to assist you promptly and make your check-in process smooth — we’ll be sure to pass on your kind words to her.

We’re also glad you had the chance to join our padel session and connect with other residents. Creating a welcoming community is very important to us. We look forward to welcoming you back to COLIFE for your next stay!

Best regards, COLIFE team.

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