Combined Insurance (Canada) Reviews 

2,232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,620 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge and professionalism, making the overall experience smooth and easy. Reviewers appreciate representatives who patiently explain options, answer questions thoroughly, and avoid pressure, ensuring policies fit individual needs and budgets. Many also highlight the diverse and well-suited product offerings, which provide comprehensive coverage and flexibility. The overall service is frequently described as excellent, with many people appreciating the personalized approach and clear communication. Consumers consistently report a positive user experience, highlighting the enjoyable interactions and the trust built with representatives.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their knowledge, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, professional, and... See more

Product

Customers had positive experiences with product, appreciating the detailed explanations and knowledge of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

I recently had the opportunity to work with Daniel at Combined Insurance, and I couldn’t be happier with the experience. From our first meeting, he was knowledgeable, patient, and never made... See more


Company details

  1. Insurance company
  2. Disability Insurance Company
  3. Health insurance agency
  4. Income Protection Insurance Company
  5. Insurance agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,232)

2,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marisa and Marie were fantastic!

Marisa and Marie were fantastic!! They explained everything thoroughly and understood what coverage would best suit our family and lifestyle.

17 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're thrilled to hear that our team thoroughly explained everything and helped you find the perfect coverage for your family and lifestyle. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Darlene was very knowledgeable and…

Darlene was very knowledgeable and honest!

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear about your positive experience! It's wonderful to know that our team member provided such excellent service.

Rated 5 out of 5 stars

Very helpful and formal

Very helpful and formal. Understanding of policy and explanation of policies was clear and concise.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that you found our team to be helpful and that the policy explanations were clear and concise. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

the staff were very well informed and…helpful and were not aggressive in any way.

the staff were very well informed and were not pushy in any way.We both felt they were looking out for us both with what suited us best.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that our staff provided you with well-informed and helpful assistance, ensuring your needs were met without any pressure. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Don’t have an year experience yet but

Don’t have an year experience yet but
So for I can say am comfortable with the likkle experience I have with yall

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so glad to hear that you are comfortable with your experience so far. We truly appreciate your positive feedback and look forward to continuing to provide excellent service.

Rated 5 out of 5 stars

It’s a great company with great policies

It’s a great company with great policies and I appreciate Maria so much for guiding me through step by step. Would definitely recommend to otgers

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so glad to hear you had such a positive experience with us! It's wonderful to know that our team provided excellent guidance and support. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Good presentation and explanation of…

Good presentation and explanation of what I needed. Very courteous personality, relaxing interview and interactions thanks very much

9 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're delighted to hear that you found the presentation and explanation helpful. It's wonderful to know that you had a relaxing and positive interaction with us. Thank you for your kind words!

Rated 5 out of 5 stars

An experience that made me feel like a plan was made for me, not just some customer.

I think what stood out most with my meeting with Marie and her trainee (sorry, I'm terrible with names and don't remember her name), was the vast level of knowledge available. I admit I knew very little going in, and can confidently say that I understand so much better what my options are and how well suited they are to my personal situation. I know that if getting my policy was an online process, I would not have so comprehensive coverage of what best suits my needs. I did not feel like I was being pressured to get something because it was the best plan, but instead informed about what was best for me and my family specifically. I really appreciated that.

10 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear about your positive experience and that our team's knowledge was so valuable in helping you understand your options. It's wonderful to know that you felt informed and supported in finding the best solution for your family's needs. We truly appreciate you sharing your feedback.

Rated 5 out of 5 stars

Excellent agent that explained…

Excellent agent that explained everything very thorough.
I’m very pleased with the agent Gabrielle.

16 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We're so pleased to hear that our agent provided such thorough explanations and that you had a positive experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My agent Tammie-Lee Ballinger going…

My agent Tammie-Lee Ballinger going above and beyond to make sure I have policies that fit my lifestyle and when I need help she there guiding me through making sure I am looked after and satisfied with the results!

14 June 2026
Combined Insurance (Canada) logo

Reply from Combined Insurance (Canada)

We are so pleased to hear about your positive experience! We truly value your kind words and appreciate you sharing how well you were looked after.

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