Having just spoken to Jordan I can honestly say that he has been most helpful polite and respectful and with a team member like Jordan community fibre should be very proud. As opposed to a chap I spo... See more
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We’re Community Fibre, London’s best quality broadband provider and we’re on a mission to deliver faster, more affordable and sustainable connections to this amazing city’s residents and businesses while helping to bridge the digital divide in London communities. We use the most reliable broadband technology you’ll find — 100% full fibre. It’s future-proof, energy efficient, sustainable, and it is up and running over 99.9% of the time with no peak-time slowdowns. With us, you get excellent rated service, unbeatable speeds and outstanding reliability right from the get-go. Why compromise? Switch with confidence to our award-winning network from just £19/month at communityfibre.co.uk
Contact info
77 Hatton Garden, EC1N 8JS, London, United Kingdom
- 0800 082 0770
- communityfibre.co.uk
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Replied to 99% of negative reviews
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Jordan is a very helpful person and did…
Jordan is a very helpful person and did excellent job for me thanks
Ganesh S-F he was ecxlebet he was quiek…
Ganesh S-F he was ecxlebet he was quiek and freindly
Kassidy B-F
Kassidy B-F
He came to our home for wifi connection and he does a very great job
Steven H-F
Steven H-F
Great experience answered all our questions
Internet down
We had problems with our community fibre internet was down and we followed up with customer support team and the officer mr Franklin handled our case. He was very professional and we through with me to rectify the fault for some time. He was very friendly and very considerate and supportive. Because it was beyond our control to rectify it as it was modem fault. He recommended an engineer to call at our house. Engineer mr Pauya came and he was also expreienced professional and he has found the faulty modem and replaced successfully. We were very pleased with the service they provided within short period knowing how important the internet for us daily.
The agent couldn't fix my problem
The agent couldn't fix my problem. His name is Sade

Reply from Community Fibre
Straight to business on arrival Efaz A…
Straight to business on arrival Efaz A F did the job without wasting time making sure all connections are safe and secure
The wait was worth it
Install was brilliant very professional…
Install was brilliant very professional work from Josh worrall . Would definitely recommend him. I’m very hsppy
Franklyn was very help and explained…
Franklyn was very help and explained clearly and patiently how to re boot my router and modem to get my internet speed back up to the required amount.
Good Job! Thanks very much.
Steven H-F is very polite and…
Steven H-F is very polite and professional. Highly recommend
Spoke to yamine he was really helpful…
Spoke to yamine he was really helpful and made sure my issues was fixed and as I spoke to him about a few issues I had with billing and was promised that I will be get extras he had said he will sorts everything out for me great lad and good service from community fibre as a whole.
Installer went above and beyond
I can only speak for the installation process but I was thoroughly impressed by the installer - Steve H -F - who took extra time to iron out a potential issue beyond the call of duty. Highly appreciated.
We have just had our WiFi connected up…
We have just had our WiFi connected up by engineer George-D-F. He was very helpful, the installation was neat and tidy and everything was explained clearly. A very efficient service!
I am happy with community febrero
I am happy with community febrero, because They are very forman and responsible when They conected the Internet and we had a good sevice
Customer service is good and ready to…
Customer service is good and ready to assist with issue I was facing.

Reply from Community Fibre
Great Product
Fast Broadband installed quickly and professionally at a great price.
What's not to like?
Levi Kent (I4589) was great
Levi Kent (I4589) was great! Missed his calls when he arrived but he still managed to come later on in the day. He sorted out the issue we had with the internet very quickly and explained what the issue was. Thank you so much!
Eddie D-F did a very efficient job with…
Eddie D-F did a very efficient job with setting up the broadband 👍
Home installation
Marcus was friendly and efficient. Explained the whole process clearly and answered any questions we had. The installation was done quickly with no fuss and with little mess! Thank you.
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