On arrival at Stansted, we had to wait 45minutes for someone to collect our car, in the blue carpark, when it was booked for the Orange carpark, which is a lot closer. On return, I phoned the num... See more
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Left my car supposedly securely parked at Stansted Airport. Received a parking charge notice whilst out of the UK, cannot get any help from them they state they are a comparison website only but the c... See more
SCAM, do not use. Paid £80 for parking, received an email receipt as proof of payment but no confirmation details regarding car drop off point etc. emailed 3 times to try and get confirmation, no resp... See more
⭐ 1/5 — Absolutely unacceptable service. Never again. I genuinely cannot understand how an airport parking company can consider this an acceptable level of service. I follo... See more
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Feels like a scam service
Made a false charge and then no response to emails and false promises of refunds. Often dont answer the phone or cut you off mid discussion. Feels like a scam service?
AWFUL COMPANY DO NOT USE!
AWFUL COMPANY DO NOT USE!
Booked parking at Gatwick (meet and greet) £128.95. Compare airport parking deals booked with SafePark meet & greet but on the day it was transferred to iparkgatwick. They did not pick up calls for delivery of our car and when they did they gave excuse after excuse. Road closures, traffic and cars blocked ours in!!! Total rubbish as car was parked 5 mins away and we could see on google maps all clear! THEY TOOK 2HOURS AND 20 MINS TO DELIVER!!! Had to wait until 3am when they knew our flight landed at 00.15am. Rude staff too and car was a total mess covered in mud and tree sap which the driver thought was funny. DO NOT USE!!!
We booked parking at Heathrow T5…NIGHTMARE!
We booked parking at Heathrow T5 through this website with a company called SmartHeathrow Parking who then sent our booking to Premium Parking LHR who didn’t provide the Meet& Greet service we had paid Compare Parking for. With a member of our party needing Airport Assistance we were left in a dreadful situation, none of us being frequent flyers, so put the car in the Pod Parking. I spoke with their representative who told me that I could book later but when I tried was unsuccessful, apparently I should have driven back out and then booked. We ended up being charged the full Drive In rate so had a parking bill of over £800 !!! on our return and they now tell me their rep shouldn’t have said I could book later…Grrrrr I don’t know whom I’m really cross with but PLEASE BE CAREFUL. We simply won’t be flying again 🧐
We booked a meet and greet service from…
We booked a meet and greet service from the orange car park at the airport. On the day of travel, they called us half an hour before we got to the airport asking us to pick up their driver from a different address which apparently was 10 minutes from Stansted airport. The call came from a different number and when we did try to put the post code onto the sat nav, google map did not recognise it. At this stage we are panicking, called the number back, explained what had happened and politely asked them whether we could come straight to the airport as was originally planned which they agreed to.
We left the car with them worried as to whether they were going to look after it properly or not given that we werent able to pick up their driver!!
On our return we had booked the parking till 11 pm. Our plane landed at 10 pm and when we called to notify them about our arrival, they were very rude over the phone and said that we had landed an hour earlier than scheduled and that they do not have a driver at that moment. Eventually the driver arrived at 11:35!!
SCAM
SCAM, do not use. Paid £80 for parking, received an email receipt as proof of payment but no confirmation details regarding car drop off point etc. emailed 3 times to try and get confirmation, no response, called the phone number which goes straight to voicemail and then disconnects the call. Disgusting scammers. Scum bags
Comparison site recommended a rubbish parking company
I used a web site Compare Airport Parking Deals to find parking at Manchester airport. I got a reply and confirmation of my booking from smartparkingdeals.uk. On the basis of cost and distance from airport I chose Vacationcare Premium Self-Park and the booking confirmation immediately added £20 for the "free" airport shuttle. This is dishonest. I've since read Trust Pilot reviews for Vacationcare parking and am now very worried not only about the extra cost but also the quality of the shuttle if it ever arrives.
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