Complete Gas & Plumbing  Reviews 

98
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and extremely knowledgeable engineers who handle boiler repairs, servicing, and routine maintenance with total professionalism. Many consumers note that the team arrives promptly on time, works extremely efficiently, and ensures that every work area is left completely clean and tidy before departing. People also deeply appreciate the fast and reliable response during urgent plumbing emergencies, expressing complete confidence in the dependable service provided. Reviewers frequently mention that booking convenient appointments is simple, and transparent communication remains clear from the initial phone call right through to the finished job.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient, skillful work and reasonable... See more

Staff

Customers expressed great satisfaction with the staff, frequently highlighting that engineers and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a pensioner, without heating or hot water suddenly at the weekend, it is quite a minefield to find a trustworthy engineer to fix my boiler on line. From start to finish, CG&P presented a safe pair... See more

Company replied

Rated 5 out of 5 stars

You can use this company with absolute certainty that the job will be done properly. They are busy because they are good and it's worth waiting a few days for an appointment. There is no faffing aroun... See more

Company replied

Rated 5 out of 5 stars

They rescued us on Christmas Eve 2025 and we have used them ever since because they provide an efficient and skillful service. They are an excellent firm so if you are local then do use them.

Company replied

Rated 5 out of 5 stars

Gas engineer called this morning to service an old Baxi gas fire, he was polite and knowledgeable. He took the gas fire completely to pieces, cleaned everything, reassembled the fire and tested it. V... See more

Company replied


Company details

  1. Plumber
  2. Central Heating Service
  3. Gas engineer

Written by the company

Complete Gas & Plumbing is a trusted provider of comprehensive gas and plumbing services. We specialize in residential and commercial solutions, including installation, maintenance, and repair of heating systems, boilers, and plumbing fixtures. Our team of certified professionals is committed to delivering high quality workmanship, exceptional customer service to meet all your gas and plumbing needs. Whether it's an emergency repair or a planned project, Complete Gas & Plumbing ensures efficient and effective service every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and definitely would recommend

Paul, Charlie and the team were on time, worked hard, friendly and professional. We had our boiler changed to a combi boiler and new radiators. Excellent service, products and value for money. We would definitely recommend.

8 September 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for the great review!

Rated 5 out of 5 stars

Excellent company and service

Excellent company and service
Very helpful and very quick to come out
Very polite and professional would thoroughly recommend

15 August 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking time to leave us a lovely review!

Rated 5 out of 5 stars

Excellent service and reasonably priced - could not recommend more highly

Excellent customer service - easy to get hold of and really friendly when doing the repairs and fitting boiler. Very reasonably priced and make useful suggestions. Brilliant at fitting boilers and repairs when needed at new house. Best plumbers we have used since moving to the area 16 years ago. Could not recommend more highly!

2 October 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you Alison for leaving this great review!

Rated 5 out of 5 stars

New Gas Boiler & Hot water tank, and fixing a gas leak along the way

We recently had a new gas boiler and hot water cylinder installed by Complete Gas Plumbing Services, and the service was excellent from start to finish. The installation team were highly professional, courteous, and very considerate of the fact that they were working in our home.

During the work, they identified a gas leak which required the installation of new gas pipework into the house. This was handled promptly and efficiently, with all work completed to a very high standard. Impressively, they managed to address the issue without delaying the main installation, keeping everything on track and well communicated throughout.

The quality of the finished work is outstanding, and we were kept well informed at every stage. We are extremely pleased with the service provided and would highly recommend Complete Gas Plumbing Services.

22 May 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you so much for leaving us this great review! You are a great customer and a pleasure to work for.

Rated 5 out of 5 stars

Absolutely great customer service

Absolutely great customer service. Efficient and courteous with quick responses and booking. Highly recommend this local company. 5*****

9 April 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for this great review. It is always nice to hear

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Very pleased with our recent cloakroom sink cabinet installation which required some carpentry skills! Always friendly, professional and knowledgeable.

28 March 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you very much for taking the time to leave us this great review! You have been a great customer and a pleasure to deal with!

Rated 5 out of 5 stars

As always excellent professional…

As always excellent professional service.

17 March 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time and leaving us this review, we really appreciate it.

Rated 5 out of 5 stars

Boiler Service

The engineer was professional and courteous. Couldn’t have asked for better.

27 February 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving us this lovely review.

Rated 5 out of 5 stars

Very polite and experienced engineer

Very polite and experienced engineer. Highly recommend this company. Rang on a Monday they were out Tuesday can’t ask for more.

7 January 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving us this great review, it really means a lot to us.

Rated 5 out of 5 stars

Excellent company who done a full…

Excellent company who done a full boiler and new radiators throughout my house when I first renovated the new property. Ever since they have always been very professional and serviced our boiler yearly and never had any issues with water or heating since moving in. We have been here 9yrs now and no problems at all. Great company and professional service from start of job and continued over the years

7 January 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time to leave us this lovely review! It really means a lot to us!

Rated 5 out of 5 stars

Brilliant !

Excellent service all round a truly
professional company 👍

2 January 2025
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time to leave us a lovely review.

Rated 5 out of 5 stars

Very professional

Very professional, very polite, obviously very knowledgeable about the boiler, a credit to your company !!

29 November 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving this great review! It really means a lot to us.

Rated 5 out of 5 stars

Very pleased

Very pleased with the work carried out. Kept to appointment times. Friendly and efficient. Easy to contact.

15 November 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time to leave a lovely review.

Rated 5 out of 5 stars

AS usual

AS usual, Complete Gas and Plumbing did a wonderful job of servicing my boiler and were very helpful with little details like making sure that the timers were correct for my use, and the batteries were in working order. They arrived on time and cleaned up after themselves. It was much apreciated. Thank you

11 November 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for your lovely review.

Rated 5 out of 5 stars

A totally reliable and trustworthy…

A totally reliable and trustworthy company. Our boiler was installed by them and we have had 8 years of excellent service and will continue to use CGP. Highly recommended.

11 October 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for leaving a review, it really means a lot to us.

Rated 5 out of 5 stars

This is the best boiler service l have ever had

This is the best boiler service l have ever had ,l have used British Gas & Corgi contracts in the past but they do not compare to Complete Gas & Plumbing at all
Their engineer arrived on time ,and ordered some parts that were needed ,thoroughly cleaned and serviced the gas boiler and left everything clean and tidy and was very friendly too.
I have no hesitation in recommending Complete Gas & Plumbing for quality of workmanship and great value service plans.

14 October 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for your great review!

Rated 5 out of 5 stars

Friendly, tidy and efficient local company

Complete Gas and Plumbing were recommended to by a friend. They had to fit a new boiler and radiator but unfortunately ended up having to rectify an issue with the gas mains that was done incorrectly by a previous company. The pricing for the additional works that neither of us had planned was more than fair and now everything is finally working perfectly. The engineers were good as gold and left my recently decorated house in good order despite the mess they had to create to achieve their work. Would certainly recommend on again. Blandford, Forum

27 September 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for this lovely review. We are always fair and honest when something unexpected happens during a job. We hope you are enjoying your new boiler!

Rated 5 out of 5 stars

Fitted 4 new radiators and fixed old issues

Complete gas and Plumbing came to fit four radiators throughout our house. We had bought the rads and the TRV’s ourselves which is a bit cheeky but CG&P had no issue with this and booked us in for the works. The lads were a credit to the company, especially Charlie. It is a very old house and he had to overcome some serious headaches which did change the job from a walk in the park to a living nightmare but he took it all in his stride and made good anything he had to cut/move to get the pipework where WE wanted it. He’s a more patient man than me. He actually had a colleague sent to to help him in the afternoon to get the job across the line in the allotted day. The guys were lovely, tidy and never made out that any ask was too much. We went to work and left them with a house key and would happily do so again. Sorry it was a pain guys but thanks for finishing the job to a level we are both more than happy with. ***only thing I would change next time would be letting them source their own parts for the job, so sorry if we made things a bit more tricky guys. Please contact me to set up a boiler care plan going forward. Look forward to seeing you soon. James

2 July 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you for taking the time to write us a lovely review, we really appreciate it. This is definitely a job the guys will remember!

Rated 5 out of 5 stars

Great service all round

Great service all round, estimate provided for fault and I was talked through the issue and shown the cracked faulty part when it was replaced. Friendly and well priced.

4 September 2024
Unprompted review
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Reply from Complete Gas & Plumbing

Thank you very much for taking the time to leave us a review.

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