Complete Gas & Plumbing  Reviews 

98
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, friendly, and extremely knowledgeable engineers who handle boiler repairs, servicing, and routine maintenance with total professionalism. Many consumers note that the team arrives promptly on time, works extremely efficiently, and ensures that every work area is left completely clean and tidy before departing. People also deeply appreciate the fast and reliable response during urgent plumbing emergencies, expressing complete confidence in the dependable service provided. Reviewers frequently mention that booking convenient appointments is simple, and transparent communication remains clear from the initial phone call right through to the finished job.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient, skillful work and reasonable... See more

Staff

Customers expressed great satisfaction with the staff, frequently highlighting that engineers and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a pensioner, without heating or hot water suddenly at the weekend, it is quite a minefield to find a trustworthy engineer to fix my boiler on line. From start to finish, CG&P presented a safe pair... See more

Company replied

Rated 5 out of 5 stars

You can use this company with absolute certainty that the job will be done properly. They are busy because they are good and it's worth waiting a few days for an appointment. There is no faffing aroun... See more

Company replied

Rated 5 out of 5 stars

They rescued us on Christmas Eve 2025 and we have used them ever since because they provide an efficient and skillful service. They are an excellent firm so if you are local then do use them.

Company replied

Rated 5 out of 5 stars

Gas engineer called this morning to service an old Baxi gas fire, he was polite and knowledgeable. He took the gas fire completely to pieces, cleaned everything, reassembled the fire and tested it. V... See more

Company replied


Company details

  1. Plumber
  2. Central Heating Service
  3. Gas engineer

Written by the company

Complete Gas & Plumbing is a trusted provider of comprehensive gas and plumbing services. We specialize in residential and commercial solutions, including installation, maintenance, and repair of heating systems, boilers, and plumbing fixtures. Our team of certified professionals is committed to delivering high quality workmanship, exceptional customer service to meet all your gas and plumbing needs. Whether it's an emergency repair or a planned project, Complete Gas & Plumbing ensures efficient and effective service every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

professional and efficient

I had a really good experience with Complete Gas & Plumbing. Their team was professional, efficient, and knew their stuff. They handled everything smoothly from start to finish and kept me informed throughout the process. Definitely recommend.

13 September 2024
Unprompted review
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Thank you for your honest review, it really means a lot to us.

Rated 1 out of 5 stars

Poor

Poor. Will not use Complete Gas and Plumbing again. Reception staff rude over the telephone. I am the customer I have not got to accept this from them. I therefore get my plumbing done by another company who supply a better service. Complete Gas and Plumbing are not worth one star.

1 September 2024
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Reply from Complete Gas & Plumbing

Dear Mrs Tulk

Thank you for sharing your feedback. We're sorry to hear that your experience from June 2023 didn't meet your expectations. We strive to provide excellent service to all of our customers, and your input helps us to continue improving. We realised shortly after the event that we could have offered to send an engineer out that evening to look at the toilet for you.

While some time has passed since this happened, we would love the opportunity to make it right. Please feel free to reach out to us directly and we’ll do our best to address any lingering concerns you may have. We now have a new team member to deal with your requests so it could be a great chance to form a new and fresh relationship with us.

We truly appreciate your business and hope to serve you better in the future.

Best regards,
Complete Gas & Plumbing

Rated 5 out of 5 stars

Great service

Great service. Friendly, knowledgeable engineer who gave good advice . Would highly recommend.

1 September 2024
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Reply from Complete Gas & Plumbing

Thank you for your lovely review

Rated 5 out of 5 stars

Great Service

They arrived at the arranged time.
Carried out the boiler service to a high standard. They noticed that my boiler needed a couple of new parts, and have ordered the parts.
When my boiler broke down last year the service was exceptional .

5 August 2024
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Reply from Complete Gas & Plumbing

Thank you for you review! We really appreciate it.

Rated 5 out of 5 stars

Excellent

Good, sound advice, professional approach to all tasks.

31 July 2024
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Reply from Complete Gas & Plumbing

Thank you for your review. We are always happy to help and give our best advice.

Rated 5 out of 5 stars

Excellent service

Excellent service, reliable, trustworthy. Thank you.

1 August 2024
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Reply from Complete Gas & Plumbing

Thank you for leaving this review.

Rated 5 out of 5 stars

A thorough job done…

A thorough job done by a pleasant competent plumber so reassuring to have somebody knowledgeable about the boiler he's servicing

1 August 2024
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Reply from Complete Gas & Plumbing

Thank you for you review. It means a lot to us that you have taken time to do this.

Rated 5 out of 5 stars

Highly recommended

The engineer that came to set up our new dual fuel range cooker was polite friendly and efficient everything was left clean and tidy and working very well. We have used this company before and would highly recommend them and would certainly use them again without hesitation.

2 July 2024
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Reply from Complete Gas & Plumbing

Good Morning
Thank you for your kind review, it is very much appreciated.

Rated 5 out of 5 stars

Excellent local company

Great to have found a reliable and reasonable local plumbing company. Professional and friendly service. Will use them for all future jobs. Highly recommend.

3 July 2024
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Reply from Complete Gas & Plumbing

Hi Siobhan, Thank you for your lovely review it means a lot to us as a Company and we really do appreciate it.

Rated 5 out of 5 stars

Came the same day

Came the same day, sorted the problem, what more can one ask

1 July 2024
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Reply from Complete Gas & Plumbing

Hi Barry Thank you for your review we really do appreciate it.

Rated 5 out of 5 stars

Complete Gas and Plumbing are a…

Complete Gas and Plumbing are a pleasure to deal with, polite, professional and providing of an excellent service! Really happy with everything, thank you :)

1 July 2024
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Reply from Complete Gas & Plumbing

Hi Davis, Thank you for your lovely review it really does mean alot to us, have a lovely day

Rated 5 out of 5 stars

Always good fast service

Always good fast service , good coms , fair pricing and helpful

1 July 2024
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Reply from Complete Gas & Plumbing

Hi Peter, Thank you for your review it really does mean alot to us as a Company.

Rated 4 out of 5 stars

Very polite and helpful workers

Very polite and helpful workers. Explained what they were doing, turned up when they said they would, and cleared up after themselves.

21 June 2024
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Reply from Complete Gas & Plumbing

Thank you for your review. it really does mean alot to us

Rated 5 out of 5 stars

Did a great job

Did a great job. Friendly and professional. Radiator installed and working well. Very impressed.

19 June 2024
Complete Gas & Plumbing  logo

Reply from Complete Gas & Plumbing

Hi Ian, Thank you so much for your review we really appreciate it.

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