CovaU Energy Reviews 2,085

Jelly was such a pleasure to deal with. I called last week and unfortunately the consultant I spoke to didn’t record my details correctly and nor did they send me the promised follow up email. Due to this I decided to called again today to see if all details had been entered and set up correctly. From the start of the call Jelly was polite and efficient and corrected the other consultants errors and was such a pleasure to deal with. I felt after that phone call that I was in good hands and all my concerns were alleviated! Jelly even gave me her email address so that I can follow up with her one more item before we move house. Such a nice experience to deal with such a caring and courteous young lady. Thank you Jelly for helping me and your wonderful customer service!

I called to enquire about better priced plans and Grace was able to explain the new pricing and switch over immediately. Quick call pickup without being on hold. Thank you!

The customer service rep to whom I chatted in person on the phone was very helpful to me. She told me that an increased discount - from 18% to 25 % - was available to me and, at my request, she said this new discount will apply from my next bill onwards.

I had to call customer service regarding my service and it was great and very helpful.

Very helpful, considerate and understanding

Great customer service. Better rates. Great guy Marlon. Help me understand my bill and work out how much I will be saving on my bill. Thanks.

Great customer service by Aushmeare (AN). He was very polite, friendly, helpful and efficient. A good example of excellent customer service!

(SF04964921)

Thanks, it was a pleasant experience to deal with your representative

Very helpful service from Grace. She was friendly and helped me get onto a better deal. Thanks Grace!

Great service.

First time using CovaU, so far so good. The customer service is just great!

After four months of trying to get my issue resolved with no success today I was answered by an absolute angel who actually listened to my concerns and very quickly resolved my issue. She was extremely professional and showed great customer care. If she is not already head of all your departments with a great bonus awarded I suggest you do. She is a definite asset to your company and should be rewarded as such.

I had an awesome experience with Covau, they are very friendly and helpful staff. They attend to resolving any issues straight away. The pricing for electricity supply is truly the most economical and competitive. I'm sticking with them. Recommend this company for electricity supply and pricing

The Lady Did a fantastic job for me .
I am not great with computers and she helped me transfer my accounts to mailing which for me is Way Better .

She also extended my account so as I don’t fall behind until the accounts come . Which I wouldn’t have thought of .

Thankyou so muchI really appreciate your help and time .
Well done ✅

Thanks to CovaU to offer the best rates and clarify all about energy supply

Great customer support team. Was able to resolve my account issue in a very timely manner.

Very helpful
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