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Cover in a Click (coverinaclick.ie) Reviews 

78
•
TrustScore 4 out of 5

4.2

Car and Motor Insurance Agency
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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and professional, often going above and beyond to assist with inquiries. The service is frequently described as quick and easy, with many appreciating the smooth process for renewals and new policies. People also highlight the excellent customer service and competitive pricing, often finding great deals. However, some customers noted issues with response times, mentioning long hold times of 30-50 minutes or more when trying to reach support. A few also reported difficulties getting callbacks or timely email replies, sometimes waiting days, indicating that accessibility can occasionally be a challenge.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting exceptional customer service, quick... See more

Customer service

Clients share positive opinions on customer service, with many praising the exceptional and top-notch... See more

Price

Customers had positive experiences with price, often finding competitive deals and good quotes for car... See more

Response time

Users describe ambiguous interactions with response times, with many reporting significant delays in getting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

Rated 5 out of 5 stars

Have been a customer for car insurance for many years now. Always find calls are answered quickly no long hold times. Spoke with Jack Haybyrne today and he processed my renewal quickly and efficientl... See more

Rated 5 out of 5 stars

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

Rated 5 out of 5 stars

Scott helped me with my insurance in September. Such an absolute gent and was always there for any follow up questions I had. Great experience overall, I highly recommend him.

Company details

  1. Car and Motor Insurance Agency
  2. Insurance agency
  3. Insurance broker
  4. Insurance company

Written by the company

At Coverinaclick.ie, we help drivers in Ireland - including young and learner drivers - get on the road for less with our cheap car insurance quotes and great policy benefits. As a leading broker in Ireland, we’ve negotiated cheaper discounted rates with insurance companies to give you the best car insurance quotes. We know car insurance in Ireland can be costly, so our experts are here to help with getting you the best cover for a lower price in no time! We offer affordable car insurance without reducing your level of cover while still providing great customer service. City Financial Marketing Group Ltd T/A Coverinaclick .ie is regulated by the Central Bank of Ireland. City Financial Marketing Group Ltd is a member of Brokers Ireland.

Contact info

4.2

Great

TrustScore 4 out of 5

78 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(78)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Gave them the best quote I got and beat it by another 100+. Also thought I had 2 years NCB but actually had 3 which I was notified about and my premium was reduced by a further amount

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff!

The customer service from these guys is what really makes the company stand out. The staff go above and beyond to help and I also received the cheapest quote ! Thank

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Refused my 3 years named driver…

Refused my 3 years named driver experience, took a €560 deposit for a €1700 quote and refunded me €200 when they cancelled my insurance and then never refunded me the money, typical dubs with scum from the flats working their phones

18 December 2025
Unprompted review
Cover in a Click (coverinaclick.ie) logo

Reply from Cover in a Click (coverinaclick.ie)

Every now and again you are happy to lose a client

Rated 4 out of 5 stars

Great service from Heather!

Heather made renewing my car policy quick and stress-free. She was friendly, efficient, and clearly explained all my options. Excellent customer service — thank you!

28 November 2025
Unprompted review

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