I don’t usually write reviews - other things to do. However, credit where credit is due - and it certainly is due to Cowells. I ordered three plants quite early on Saturday morning thinking that n... See more
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Based on these reviews
I ordered 16 bags of slate online at a…
I ordered 16 bags of slate online at a delivery cost of £17.50, we received an e mail confirming the order but no notification of delivery. On returning from a grocery shopping trip, we were stunned to find that the slate (16 bags) had been dumped on our next door neighbours front doorstep, still no notification of delivery. As we are retired it proved difficult to lift 17 bags of slate, our neighbours kindly helped. I have complained both by phone and letter, still awaiting a reply..... Such terrible customer service is not what I not what I expect from Cowells.
Excellent
I bought 12 small ornamental grasses which
I ordered on Monday and received on Tuesday. They are all in excellent condition and were extremely well packed for the delivery. Each was separately wrapped and securely packed in the box. This was extremely good customer service. I have no doubts about recommending them and I shall definitely be buying more plants from them in the future.
Like many others ordered two plants in…
Like many others ordered two plants in separate orders each arrived the day after ordering. Both plants in first class condition and postage charges reasonable when compared to other online sites.
Would definitely recommend
Excellent all round
Excellent all round. I seldom write reviews but was so pleased with the service and quality of my plants from Cowells that I felt I should. I ordered Sunday, plants arrived Tuesday with frequent delivery updates. Very well packed and the plants were perfect. I bought a sarcococca winter gem in my order and the perfume filled the room as I opened the box. I will be using this company again. Thank you.
Quality service.
I have just received the best wrapped and protected live plant parcel ever. Absolutely no damage or lost compost. Excellent service. Thank you Cowell’s.
Today we bought a xmas tree to be told…
Today we bought a xmas tree to be told it was the last tree {displayed) no discount!!!! We took it home to put it up and found no stand.... waited 30 mins in the cold for it to be thrown in the box and branches have dismantled from the trunk of tree ........ in all honestly do not waste your time or money purchasing from them... happy xmas xx
Fabulous
As all other reviewers I found this company and their products and service etc. absolutely fabulous, recommend them as one of the best. Purchased some sempervivum, a little on the expensive side but good plants. Would use again.
Simply excellent
Simply excellent - quality plants delivered quickly with no issues whatsoever. In a different league to most other plant selling companies
Excellent plants and service.
While looking at another gardening company review somebody mentioned how good this one is. During lockdown I have spent a small fortune on plants only to be disappointed with the majority. I ordered three plants from here last Saturday and today..Monday..three really excellent specimens received. I did receive a phone call as the sizes I had chosen weren’t good plants so would I mind if they sent different size pots. What service. What quality. Hopefully I have found my go to plant provider. Thank you.
Great service great quality plants well…
Great service great quality plants well packed.recommended
Couldn't recommend enough
Ordered jewel orchids from here and was thrilled with the experience. They arrived in top condition and were well packaged, with 24 hour delivery to avoid prolonged exposure in the mail system.
Great prices for some unusual plants, couldn't recommend more.
Excellent garden centre and online company
I came across Cowells GC on search engine recently and have bought many Anthurium plants. The customer service is excellent, packaging is very secure and goods delivered on time. All the plants I received are of high quality and pest free and I was able to order specific plants from Netherlands thanks to Sam and his dedicated team. Highly recommended company for all gardening needs.
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