Bought an item online that was suppose to be large when it arrived it was like and xxxl trying to return the item. No response from the online form eventhough it says easy returns. THATS AN ABSOLUTE J... See more
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Ordered a £300 shirt for my boyfriend, when it arrives all the buttons are falling off, quality extremely poor for a brand priced so high, clearly no QC checks here. Currently awaiting a resolutio... See more
Love CP company. Two main issues... 1) Gf ordered polo from Italy, awful awful awful and complicated returns process. £10 delivery, no exganges. Have to return at £15 cost to self and then reorde... See more
Absolutely shocking customer service. I need to return items but can't and they haven't responded to 3 refund request forms, 2 emails and an instagram message. Luckily I paid via Klarna so have stop... See more
Company details
Information provided by various external sources
In 1975 Massimo Osti, a young graphic designer from Bologna who would go on to be recognized as the “godfather of urban sportswear”, changed the name of his brand Chester Perry, famous for its screen printed t-shirts, to C.P. Company. This drier, mo...
Contact info
Mendrisio, Switzerland
- cpcompany.com
1.6
Bad
165 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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@cp_company_official I received 135…
@cp_company_official I received 135 pounds when I paid for the sweater 160. I got charged 25 pounds for a return, totally unacceptable, customer service did not even bother to respond to my complains, never-mind make up for them, never buying from them again.
21 September 2022
Unprompted review
Bad customer service I got the wrong…
Bad customer service I got the wrong size hat I wanted to return the return is were costly I asked for a UK address instead of the Italy address but they won't reply or anything
13 December 2022
Unprompted review
Sizing awful/ Returns awful / Great clothing
Love CP company. Two main issues...
1) Gf ordered polo from Italy, awful awful awful and complicated returns process. £10 delivery, no exganges. Have to return at £15 cost to self and then reorder with another £10 delivery charge... bloody awful service. Will never order direct from cp company again. Sad as I love their items. Will stick to UK sellers.
2) Sizing awful. Why have to size up when you could just assign the sizes accurately versus other brands.
18 October 2022
Unprompted review
Rubbish company to deal with
Rubbish company to deal with. Didn’t have any return Labour in the box. So sent back on Royal Mail signed for delivery, and used address on their website. They’re now saying its my fault and there’s nothing they can do. Best off avoiding. Very very unhelpful!
17 August 2022
Unprompted review
Shocking company
This company is shocking. Customer service is none existent. My parcel arrived damaged with missing items and they could not care less. I will have to raise a dispute through my credit card company.
6 June 2022
Unprompted review
Never Again!!
Probably the worst company..ordered a top on 14th April and received it on 16th. The top was to small so I sent it back same day got a email saying it was returned and that the refund has been passed to the right people. 3 weeks later no refund so made a claim through PayPal as that's how I payed and today I get a response from CP via PayPal saying they will issue a part payment £65....when I paid £90 ....DONT THINK SO.. paypal have now refunded back the right ammount the fact they said iteam was sent back attached etc etc no problems ...I will NEVER use this company AGIAN
16 May 2022
Unprompted review
Shop rotten goods,awful customer service
Frustrated,angry and not happy with customer service at all.Purchase at your own risk with C.P.Company because despite the high price the goods are not premium but shop rotten
Garment going in holes weeks in,return to shop,told contact C.P.Company,do this and they say go back to shop.No I am not!It is not near me and customer service should sort this.
I would not recommend you buy this brand anymore,which is a shame as this is first purchase any issue has arisen with but will be the last.
7 March 2022
Unprompted review
Amazing quality, service, and shipping!
Amazing product quality, great customer service, excellent international shipping!
9 December 2020
Unprompted review
Bought a 450€ cp company adidas track…
Bought a 450€ cp company adidas track top from cp company the badge on the top on there web page was clearly blue on a blue top when it arrived the badge was white !!! customer service is non existent they just fob you off with automated replies very angry be careful people they sell stuff they dont even have in stock then give you the run around after !!!!! i will never shop with them again
14 January 2019
Unprompted review
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