CP Financial Claims Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, noting their dedication in progressing claims and keeping clients informed throughout the process. Many people highlight the excellent service, which is often described as efficient, easy to understand, and stress-free, leading to successful claim outcomes and refunds. Reviewers are particularly grateful for the company's persistence and support in recovering funds they had previously considered lost, often exceeding their expectations. The communication is frequently commended, with customers appreciating regular updates and prompt responses to their queries, making a complex process much simpler.

What people talk about most

Claim

Customers had positive experiences with claim, reporting that their claims were resolved quickly and without... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, helpful, and efficient.... See more

Service

Clients share positive opinions on service, with many describing it as excellent, simple to understand, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and constant... See more

Refund

Reviewers express great satisfaction with the refund process, often reclaiming funds they thought were lost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied


Company details

  1. #42 of 168 best companies in Non-bank financial service
  2. #4 of 12 best companies in Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Any query was answered

Any query was answered
Delt very professionally with my claim
Would recommend them to everyone

2 February 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hello,

Thank you for taking the time to leave us a review.

Kind regards,
Team CPF

Rated 5 out of 5 stars

Very professional Company

Very professional and kept me regularly updated

31 January 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hello,

Thank you for taking the time to leave us a great review.

It is much appreciated.

Best wishes,
Team CPF

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish. Would highly recommend them.

17 January 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hi Julie,

Thank you for leaving us a great review.

Your 5-star review is fantastic!

Kind regards,
Team CPF

Rated 5 out of 5 stars

Very professional,and helpful,it took a…

Very professional,and helpful,it took a while for the claim,but I was kept up to speed with the progress,i would definitely recommend steve

12 January 2024
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Reply from CP Financial Claims

Hi Pete,

Thank you for your feedback and for the 5 Star review. We are so pleased that you were satisfied with the service provided and that we were able to achieve a positive outcome for you!

Kind Regards,
Lottie

Rated 5 out of 5 stars

Communication was good and i was kept…

Communication was good and i was kept up to date with developments.

9 January 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hi Helen,

Thank you for your feedback and for the 5 star review. It is much appreciated and means a lot to the team.

Kind regards,
Lottie

Rated 5 out of 5 stars

Great service

Very pleased with the service and professionalism of handling my case and getting me the long awaited result in the end.

4 January 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hi Gary,

Thank you for the 5 star review, it is much appreciated and we are so pleased that we were able to assist and reach a positive outcome with your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

The personal touch on the phone,keeping…

The personal touch on the phone,keeping in touch and keeping myself up to date with any new developments.

2 January 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hi James,

Thank you for your feedback, it is much appreciated!

We are so pleased that you were satisfied with our service and that we were able to assist.

All the best,
CP Financial Claims

Rated 5 out of 5 stars

Amazing service

Amazing service, very little required from me, all dealt with by CP Financial Claims and the money has hit my account today, money that I thought I would never see again. One very happy person thank you 😊

22 December 2023
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Reply from CP Financial Claims

Hi Julie,

Thank you for your feedback, it is much appreciated!

I'm pleased we were able to reach a positive outcome for you.

All the best,

Bethan

Rated 5 out of 5 stars

Great service

Great service, kept me informed all through the process would recommend them

20 December 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Michael,

Thank you for the 5 star review!

Kind regards,
Bethan

Rated 5 out of 5 stars

Not cheap but I wouldn't have been able…

Not cheap but I wouldn't have been able to navigate my way through this on my own. Thank you very much.

20 December 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Graham,

Thank you for taking the time to leave us a review!

I'm glad we were able to process the case for you with a positive outcome.

Best wishes,

Bethan

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with , fast efficient emails/ Fone calls, 100% would recommend

19 December 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Mark,

Thank you for your kind words! We pride ourselves on our customer service.

Kind regards,
Bethan

Rated 4 out of 5 stars

Very good service

Very good service. Having tried to do this on my own with zero result, it is good to have someone who knows the ropes to deal with it for you. Shame it takes so long to get the money, but grateful to CP Financial Claims for their work.

14 December 2023
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Reply from CP Financial Claims

Hi Sarah,

Thank you for taking the time to leave us a review!

I'm glad you were pleased with our service. Thank you for being a client of CPF!

Kind regards,
Bethan

Rated 5 out of 5 stars

It was easy to work with them and they…

It was easy to work with them and they understood my situation. Helped me to resolve an 7-8 year old issue. Thanks to CP financial.

15 December 2023
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for the 5-star feedback!

I'm glad you found us easy to work with, it's great to get such fantastic feedback.

All the best,

Bethan

Rated 5 out of 5 stars

Can’t fault them

Can’t fault them - kept informed all the way through, and a positive outcome - thank you!

12 December 2023
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Reply from CP Financial Claims

Hi Joanna,

Thank you for such a great review! We really appreciate the feedback.

Thank you for being a client of CPF.

Best wishes,
Bethan

Rated 5 out of 5 stars

A great success

Steve and the team were brilliant, not giving up on our claim even when I did. I could not find all the paperwork that was asked for but Steve refused to give up and got a successful outcome for us. We could not be more pleased. Thank you Steve

1 December 2023
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Reply from CP Financial Claims

Thank you for your kind words!

Steve will be thrilled to receive such wonderful feedback!

Kind regards,
Bethan

Rated 5 out of 5 stars

Compensation claim

Every person we dealt with was very helpful and professional. From start to finish it was a relief not having to worry or get involved. I would definitely recommend your company to anybody who was in the same position I was.

24 November 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Ronald,

Thank you for leaving us such a great review.

We our pleased you thought the team were 5-star! We work tirelessly for our clients, and we love to receive such glowing feedback.

Kind regards,
Bethan

Rated 5 out of 5 stars

Helped me recover my pension funds

After loosing my pension funds, I am delighted to say that CP Financial Claims, helped me recover the maximum amount permitted.

10 November 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Ian,

I'm thrilled to hear we we're able to help you!

Thank you for leaving us a review.

All the best,
Bethan

Rated 5 out of 5 stars

Steve and the CPFC team…

I like to thank Steve and the CPFC team for all the hard work they have done to get my compensation. A friendly and helpful team that explained what was going on ,until funds were transferred .Thank You

16 October 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Anwar,

Thank you for the review, we really appreciate it!

We work very hard to reach positive outcomes, and I'm thrilled that was the case for you!

Kind regards,
Bethan

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