we have been ustomers fo over 10 years. have always dealt with the same person sho she has looked after our needs very well would not go anywhere alse cannot recommend highly enough Vicky. gwen... See more
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Company details
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As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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I wanted to know my business credit…
I wanted to know my business credit score to understand my options for financing. I used the on-line Creditsafe platform where I received a call back from Garin Jones and thought I’m going to get the hard sell for products and services I don’t need. Complete opposite, Garin was knowledgeable and helpful without the drama.
Good customer servcie
We had a really good experience from…
We had a really good experience from Creditsafe, From the 1st call through to the set up it was very easy to follow.
Really helpful tool to have to help…
Really helpful tool to have to help make the right decision regarding customers accounts
Lloyd was very helpful
Excellent Customer Experience
The Creditsafe team understood our pain points and were able to mitigate risk and complexity in the monitoring of our vendors on their platform, the wider team are all fully attentive with great customer service, would highly recommend!
Very good customer service and report…
Very good customer service and report are easy to access and download
A great experience with this Company
A great experience with this Company - many thanks
Very patient Account Manager
Very patient Account Manager - Joanne Stapleton she explained everything to me in great detail
Easy to use and good customer experience
Fast response time and customer focused presentation
Novak gave us a good overview of the system. The presentation was clear, he responded well to our questions and was able to give us a same day quotation. The whole process was conducted efficiently resulting in a timescale of less than one week between our initial enquiry and our acceptance of the contract.
Fisr Class
Creditsafe offer a fantastic an invaluable service. Our Account Manager presents excellently, and explains every detail in a concise and professional manner, without any catches or hidden costs. A first-class experience all round.
Paul at Creditsafe
Paul at Creditsafe has been fantastic. He provided an extremely thorough overview of the system, explained everything clearly during the trial period, and took the time to answer all our questions in detail before the initial onboarding. Paul has also been consistently available whenever we've needed him, and more than happy to help with any queries.
Dan has always provided excellent…
Dan has always provided excellent customer service, one of the reasons I renew ever year.
We have been using credit safe for a…
We have been using credit safe for a number of years and it has helped us greatly. Our account manager is Alice Woods who always does her best when we have have any queries and also when it comes to our renewal. She deserves the 5 star rating as well.
Good communication
Exceptional Customer Service
Claire Prideaux provided exceptional service in helping us resolve an issue with our Creditsafe package. She went above and beyond what was expected, quickly understood our needs, and ensured the matter was resolved efficiently. The training she provided was thorough, informative, and tailored to our requirements. Claire's commitment to customer service was outstanding.
customer service
James was an absolute credit to the…
James was an absolute credit to the business. He was helpful and knowledgeable, explaining in clear detail the services available. Very professional and great at establishing rapport.
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