We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Company details
- #2 of 8 best companies in Credit reporting agency
- #2 of 5 best companies in Credit bureau
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Poor service/ dont pay upfront…
We not only paid for this years subscription but we were given an opportunity to pay for next years subscription at this years price if we paid now. Which we did and have the receipt for. We then were kicked out of the system. We have been put back and have had an email saying that they will send us an invoice to join the system. We are not happy
Creditsafe are excellent
The creditsafe team are professional, capable and helpful. Very grateful to be working with them and their systems are very impressive.
Great site and service
Our Company has used Credit Safe for several years. Our account manager Graham is great and always happy to help get better use out of the site where we can. He's very helpful and patient in clarifying any part of the service we need to understand. Credit Safe clearly offers a wide range of aspects to their service and finding ways to help Companies make more efficiencies to this in their business' as well as easily functional for a range of capabilities with systems.
James was great
James was great, walked me through the Dashboard and answered all my questions.
Love the attention to detail and making sure I understood the different sections.
Account manager understands what I need…
Account manager understands what I need and gets the deal done.
Always helpful and they listen to your…
Always helpful and they listen to your requests and try to help wherever they can. So far they have always been quick to assist with technical issues mainly around finger trouble and the products are easy to use. Ashton is always on hand as well as always updating us on new product offerings or upgrades to current services.
Connor was great to deal with and made…
Connor was great to deal with and made the process of signing up to Credit Safe really easy.
We had good communication throughout and I would definitely recommend Credit Safe and the team.
Really attentive service.
Great platform for one of the best…
Great platform for one of the best credit search tools available in the market!
Creditsafe review
I contacted Creditsafe and within one hour they got back to me and I had the report I was after shortly after that. Very efficient and we have decided to sign up with them!
Excellent service from Paul Duncan
Paul Duncan provided an excellent service when presenting Creditsafe's offer, adjusting it to our company's needs. He was fully professional, well-prepared, helpful, and very responsive.
Business Enabler and Essential - Creditsafe
The people at Creditsafe have made dealing with them a easy and pleasurable, the customer service is polite, simple and effective. Creditsafe is a great tool to have for any business to assess potential customers creditworthiness, mitigating any potential losses and also assessing the general health of competitor businesses.
This is an invaluable tool for my business.
Easy to deal with and informative
Excellent service
Renewal terms fully explained. Add-ons offered, but not hard or soft sales. Renewal terms very competitive. Always very pleasant to deal with on the phone. An excellent service.
Fantastic customer service from Sandra
Fantastic customer service from Sandra, would highly recommend.
Jordan Watkins
Jordan Watkins, who is my account manager is always so nice and friendly and gives great customer service!
Josh was friendly and personable and…
Josh was friendly and personable and took the time to do a teams call. He was extremely helpful and explained the details and sections of the report clearly. We have now signed up to the service
PROMPT AND EFFITIENT SERVICE AS ALWAYS
Paige and the team
Paige and the team , all very helpful and really undersatnd our requirements
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