Creditsafe USA Reviews 

655
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is extremely user-friendly and helps them easily evaluate risk scenarios while accessing detailed company credit data. People deeply appreciate the knowledgeable staff who provide prompt support, thorough training, and practical guidance throughout the entire onboarding process. However, some reviewers were not happy with communication gaps, occasional administrative delays, or instances where the provided information was not entirely accurate. Despite these minor concerns, consumers generally find the overall service reliable, efficient, and exceptionally valuable for managing daily business credit needs successfully.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting dedicated account managers and responsive teams... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to use and very... See more

Staff

Customers consistently note positive experiences with staff, highlighting responsive and knowledgeable... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the exceptional support,... See more

Response time

Clients share positive opinions on response time, expressing widespread appreciation for the professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

Adam Shostack is my CRM Account Manager and always provides seamless support upon renewal. Also, he lets me know what tools I have at my disposal with my package, if I wasn't already aware. He's also... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more


Company details

  1. Asset manager services
  2. also in
  3. Financial advisor

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(655)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daryl Keesler responded to all of my…

Daryl Keesler responded to all of my requests promptly.

I was really impressed by how quickly he handled my requests and followed up with me via email. I am 100% satisfied with his service.

Thank you.

Sincerely,
Elena

4 November 2026
Rated 5 out of 5 stars

Adam Shostack is my CRM Account Manager…

Adam Shostack is my CRM Account Manager and always provides seamless support upon renewal. Also, he lets me know what tools I have at my disposal with my package, if I wasn't already aware. He's also very quick to provide support when needed, whether in service or product. If not for Adam's support, I am unsure that we would be with Creditsafe USA.

26 October 2026
Rated 5 out of 5 stars

People

People! Actual human beings that speak to you, are helpful, friendly and understanding.

1 October 2026

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