Creditsafe  Reviews 

I had a great experience working with Nicole and the Creditsafe system. From the start, Nicole was highly responsive, professional, and genuinely invested in ensuring we got the most value out of the platform.

The onboarding process was smooth, and she took the time to clearly explain the features and how they align with our business needs. What stood out most was her proactive approach and willingness to support whenever required.

A wealth of information is available to help make informed decisions when allowing a customer credit. We have used Creditsafe for a number of years and always use their system when setting up a new customer account.

PLEASE NOTE WHATEVER PRICE THEY GIVE YOU IS FALSE. They offered the same package they offer to everyone to me for £300 + VAT.
It started of at £2400 + VAT for 12 months.
Then £1500 + VAT for 12 months
furthermore, they offered a £300 discount.
Did not proceed.

They then offered £500 , a written agreement was made via email however i did not discuss this with my partner. My fault for making a part payment

They took a part payment of £250 nett. After reading the terms and conditions it clearly states that i must log in to the services and accept the T&C's, if i have not i should have every right to cancel. However their T&C's are one sided! It states that a written agreement via email is not how this solidifies the contract and they still wont refund me.

After a discussion with my partner he decided that we will not need the services they offer.
So I asked for a refund.
They have not and will not refund me even though i have not used there services / logged in / signed or ticked their terms and conditions.

They then reduced the £500 bill down to £300 + the VAT. This was all so a member of the team could go on holiday as he needed one more sale. Creditsafe help UK team have not been helpful
They still have my money after i offered them an admin fee for wasting there time. I WOULD LIKE MY REFUND PLEASE AS I HAVE NOT USED THE APP, NOT LOGGED IN OR EVEN TICKED THE TERMS AND CONDITIONS

IF ANYONE IS GOING TO USE THEIR SERVICES MAKE SURE TO GET THE LOWEST PRICE THEY OFFER. THERE APP IS ONLY WORTH £25 +vat A MONTH. DONT BE FOOLED BY THE SALES TEAM.

Credit safe is a must for any business as losing money owed can be catastrophic to any business especially small businesses.

Credit safe is not only easy to deal with but there staff are extremely pleasant and helpful.

Creditsafe is a great asset to our business, giving us an insight into companies behaviours and whether it is safe to do business with them prior to engaging/committing to working with them.

We’ve been a customer of Creditsafe since 2007 and it really has evolved with our business. From helping us to make decisions quickly to on-going monitoring of our customers.

Recently we’ve had an Account Manager called Baillie, the service we have received from her so far is quick, precise and knowledgable, she continues to find ways of streamlining our processes and ensuring that we’re on the right package without the sales techniques.

Compared with other credit checking systems we use, Creditsafe is a dream to work with

Dan, the sales person was friendly, flexible, listened to out considerations and produced options to help our decision making process and did not grumble when we changed our minds!

I am writing to formally express my dissatisfaction with the service we have recently received from Creditsafe. Our company relies on your platform daily for essential AML checks, and we were significantly impacted when our subscription expired without prior warning.
I spent three days attempting to resolve this matter, but I found the conduct of the Accounts Manager and Admin Manager to be highly unprofessional. Despite their roles, I found it impossible to reach them, as they were consistently unavailable due to meetings, phone calls, or breaks.
Given the lack of communication and the difficulty in resolving this issue, I can no longer recommend your services.

Sam my accounts manger is brilliant always helpful when i need him

Great service, good pricing and account managers always available to assist in good time.

Great product and fab service from everyone at Creditsafe

I was contacted by Evan, after my initial enquiry via the website, and he made the whole sign up process incredibly insightful & easy.

Evan explained how the system worked and how it would benefit my company for now, and also for the future, as we continue to grow.

I was really impressed by the CreditSafe system itself, and Evans knowledge on how to navigate it, and make it work for my specific business.

Rickie was super helpful and accommodating.

fast , great way off checking out and keeping track off existing clients financial situation ,

We contacted Creditsafe when looking for an easy to use solution to our company's client onboarding for AMLS and credit checking facilities. Creditsafe had been recommended by another user and from our very first enquiry through to signing up, we were guided through the whole process by Richard who took time to understand our needs, our budget and best solutions for our industry. I am now confident we have a partner who can help us in an ever-changing world of compliance. We also found a solution for credit checking and reporting to support our credit insurance justification on clients.

The experience so far with Creditsafe has been really positive - from our initial interaction with Paul, who went the extra mile to demonstrate the platform and how it could support our requirements, to being onboarded and integrating with our CRM, the team have been really clear, helpful and efficient. What the tool can offer fits our needs and I would highly recommend Creditsafe.

Katie and Sandra were exceptionally helpful and friendly. They gave a great presentation highlighting how user-friendly and up-to date the information that is readily available. I look forward to receiving some training so that I can make full use of these comprehensive services.