Creditsafe USA Reviews 

635
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive user experience and the comprehensive company data available on the digital platform. Reviewers consistently emphasize the exceptional customer service, noting that staff members are extremely helpful, professional, and responsive. A few other people also felt that the onboarding sessions and detailed training provided clear guidance for navigating the system. Consumers additionally noted that sales associates spent ample time explaining various documents and tailoring agreements to specific business needs. People appreciated the patient support received when setting up accounts and learning how to properly utilize the available tools.

What people talk about most

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, friendly, and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is extremely easy to... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting the helpful support,... See more

Response time

Reviewers highlight great satisfaction with response times, frequently praising knowledgeable and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.


Company details

  1. Asset manager services
  2. also in
  3. Financial advisor

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(635)

115 reviews in the last 12 months

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Rated 4 out of 5 stars

Reliable Credit Management Tool

CreditSafe has been a great tool for evaluating the creditworthiness of prospective customers and supporting informed credit decisions. The monitoring features help us stay on top of changes with existing customers, and the payment data appears to be current and reliable. Overall, it's a valuable resource that makes the credit management process more efficient.

21 July 2026
Rated 4 out of 5 stars

Great accessibility on credit scores

Usually has credit information on our credit applicants, but there are many that started business 2 years ago and less and there is no information on Creditsafe. We love the ability to look up the credit information on our own and not have to wait for a report.

17 July 2026
Rated 2 out of 5 stars

Rushed Renewal

The renewal of Creditsafe was very rushed; staff did not give me much time to review pricing before the product term expired and every question I asked seemed to generate three additional emails. The main point of contact went on vacation and wasn't copying anyone else internally, which resulted in the service expiring before a decision could be made.

6 July 2026
Rated 5 out of 5 stars

Excellent experience

Excellent experience! The team was incredibly helpful, knowledgeable, and responsive throughout the process. They made everything easy to understand and provided great support whenever I had questions.

26 June 2026
Rated 5 out of 5 stars

Great Sales Associate

Great Sales Associate. Nick spent alot of time with me explaining all the reports in detail.

This made our decision easy.

10 June 2026
Rated 5 out of 5 stars

Outstanding Service and Support

We had an excellent experience working with this credit company throughout our evaluation process. Nick was extremely attentive to every question we had, always responding quickly and professionally. They were very patient while we worked through our decision-making process and never made us feel rushed or pressured.

What stood out most was their willingness to provide detailed information promptly whenever we needed it. Their responsiveness and transparency made it much easier for us to determine what options would best fit our company’s needs. We truly appreciated their support, professionalism, and commitment to helping us make an informed decision.

20 May 2026

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