Creditsafe USA Reviews 596

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service and the helpfulness of the staff, noting their responsiveness and professionalism. People find the overall user experience to be positive, highlighting the ease of use and the intuitive design of the platform. The service provided is consistently described as excellent, with many appreciating the quick response times and the detailed information offered. However, some people were dissatisfied with customer service, mentioning abrupt interactions or difficulties with login access for multiple users.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently highlight the strong... See more

Service

Consumers consistently find the service to be positive. Many reviewers highlight the excellent customer... See more

Response time

Clients share positive opinions on response time. Many customers highlight the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rati... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more


Company details

  1. Asset manager services
  2. Financial advisor

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Credit Safe helps to take calculated risks

Choosing Credit Safe will help mitigate risks and take informed business decisions. It covers range of data sets, which helps our AR team to set terms with new and existing customers. We like its comprehensive report on the business and principals.

14 October 2025
Rated 5 out of 5 stars

Gabriel was patient with us and…

Gabriel was patient with us and answered all our questions. I appreciated his professional approach and how he allowed us the time to review the platform and get some example reports. This platform will make our financial prequalification process so much easier!

22 September 2025
Rated 5 out of 5 stars

Fresh and up to date

I appreciate that the report is comprehensive, giving a peek into the surrounding market as well as the customer's performance. The information is fresh and up to date.

29 July 2025
Rated 5 out of 5 stars

Credit Safe it a great tool!

CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rating. The old way of finding information took a lot time. We are glad to have found CreditSafe!

18 August 2025

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