We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more
CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rati... See more
We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more
Company details
Information provided by various external sources
Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Written by the company
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contact info
4635 Crackersport Rd, 18104, Allentown, United States
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
4.7
Excellent
597 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Customer service
Information is very helpful on deciding wither to give credit or set them up as cod.
Customer service is very good and have been very helpful.
8 July 2025
VERY EASY TO RENEW OUR CONTRACT
24 June 2025
General Manager
Our rep was very instrumental on sharing your company information and the services that you provide.
16 June 2025
Easy Use.
We were able to find credit ratings for customers and potential customers easily, and for those that we had questions on, we were able to use our contact to get assistance. AND we saved money from our previous credit rating company.
16 June 2025
Creditsafe is easy to work with
Creditsafe is easy to work with, and provides useable information.
16 June 2025
Always a pleasure to work with
18 June 2025
Credit Professionals Armory vs Risk/Fraud
My decades old business partnership and friendship with Chris F, as the face of Creditsafe is the reason for unwavering satisfaction. Watching the growth and constant retooling of their credit reporting and unrelenting encouragement for companies to share trade data is critical to ensuring more robust and thorough investigations at a time when fraudulent applicants are becoming more common.
18 June 2025
Bad customer service
Bad customer service. Poor communication of products. Blowing up my email for a review of your product.
12 June 2025
Easy to use and get the information we…
Easy to use and get the information we need. Intuitive design and feel. Add on features such as CreditSafe Express has allowed the team to focus on other areas.
10 June 2025
Creditsafe a must for finance professionals
I have used Creditsafe for years now, and I am very happy with the service. Searching for companies is easy (the app is easy to navigate), and there is ample information available in order to make informed credit decisions. The platform can be tailored to your individual needs. Lastly, the customer service is outstanding.
29 May 2025
My sales rep crafted a competitive…
My sales rep crafted a competitive program for our small company that meets our needs and gives us access to very helpful credit reports we need to offer terms to our customers and keep on top of existing clients credit history.
23 May 2025
Very pleasant!
Very pleasant!! Went above and beyond to help me with information needed, offering tools i was unaware.
22 May 2025
Review
Good service at a reasonable price
Still have an issue that we cannot have just one login and see all reviews; my analysts have to use my login so that we have credit reports in one central location
15 May 2025
Great Experience
Working with Michelle Thackray and receiving credit reports that are useful.
30 April 2025
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