I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more
We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more
Jason Shattah has been excellent to work with. He took the time to understand our planned use case, provided clear explanations, and ensured we had everything needed to move forward confidently. His r... See more
Company details
Information provided by various external sources
Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Written by the company
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contact info
4635 Crackersport Rd, 18104, Allentown, United States
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
4.7
Excellent
629 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful sales and customer service…
Very helpful sales and customer service staff. The "monitoring" feature is excellent.
18 November 2025
Desiree Daley -Excellent Service
Desiree Daley responds to every question or need our firm has, so the service provided along with the reports is of high quality.
11 November 2025
I have used Credit Safe before
I have used Credit Safe before - it is reasonably price and easy to use.
4 November 2025
Accounting Manager
My contact is very supportive and giving out addition service items for free.
6 November 2025
Very thorough presentation
Very thorough presentation. Melissa was cordial and very helpful.
3 November 2025
Dustin worked with us to receive the…
Dustin worked with us to receive the correct package that we required
31 October 2025
Comprehensive accurate credit data for…
Comprehensive accurate credit data for both domestic and international companies.
4 November 2025
Amazing team and developer experience.
31 October 2025
A solid credit service provider
The data base is good and support is available and responsive.
23 October 2025
Problems from the very beginning
Problems from the very beginning. Order confirmation had incorrect contract dates and needed to be revised. Communication was lacking in response time. Process workflows are unclear and need more explinations. Invoice correction requested sevral times with no response. At this point I'm not sure if the change over from previous credit provider was worth it. Patience is running thin.
21 October 2025
Reply from Creditsafe USA
Hi Ron, we were very sorry to hear you had issues getting set up, I believe your Account Manager has now been in touch to resolve these?
Always Great Customer service.
23 October 2025
good support and quick response
21 October 2025
Creditsafe has the full package
Creditsafe has very accurate reporting, great customer service, and the price is the best by far in contrast to its competitors.
17 October 2025
Easy to use site
Easy to use site. The reports have all the information we are looking for.
14 October 2025
Credit Safe helps to take calculated risks
Choosing Credit Safe will help mitigate risks and take informed business decisions. It covers range of data sets, which helps our AR team to set terms with new and existing customers. We like its comprehensive report on the business and principals.
14 October 2025
Very helpful and knowledgeable customer…
Very helpful and knowledgeable customer service
representative with prompt follow-up
8 October 2025
Gabriel was patient with us and…
Gabriel was patient with us and answered all our questions. I appreciated his professional approach and how he allowed us the time to review the platform and get some example reports. This platform will make our financial prequalification process so much easier!
22 September 2025
Easy to work with and very helpful in…
Easy to work with and very helpful in clearing up incorrect items on my credit
25 September 2025
Timely and delivered as promised
23 September 2025
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