I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more
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Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.
Written by the company
- Promise 1
- Dedicated Account Mananger in the US
- Promise 2
- Freedom Access, up to 49,999 US credit reports included with all packages
- Promise 3
- We will never auto-renew your contract
Contact info
4635 Crackersport Rd, 18104, Allentown, United States
- (855) 551-6903
- csusmarketing@creditsafe.com
- creditsafe.com/us/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Peter Iacobellis
Anna F. was great. She and the company made the process very painless. I was given an abundance of information like sample reports etc. so that I could make a decision to come on board. No pressure but straight answers and information. In the end the price and vs. resource fit my need and I agreed to.
TThe best part of working with Creditsafe is Dave Zenith and his knowledge of creditsafe and his great customer service skills. When we ask for help, he is on target and responds back almost immediat
The best part of working with Creditsafe is Dave Zenith and his knowledge of creditsafe and his great customer service skills. When we ask for help, he is on target and responds back almost immediately. I prefer the scores better than any other report I have used...clear, concise and makes my job easier to determine credit limits.
Renewal
Our renewal was handled quickly and accurately. We have found your pricing more attractive than your competition.
We did not know about the collection option, so you might need to emphasize that feature as well.
Easy to work with and pleased that I…
Easy to work with and pleased that I have a direct contact who has always been available.
International Clients
I was looking for a method to check on International clients and when I gave the rep a couple of our international clients, he was able to pullup their information. The overall expense of the platform was also reasonable.
The customer service that we have…
The customer service that we have received has been terrific. The notifications received have saved us money by alerting us quickly to changes in statuses. The web design is very functional and easy to use.
Easy to use and understand
Adam was very helpful as always.
Great dataset.
Jason Shattah is a Gem!
I haven't gotten a chance to use the product yet or to know the features of creditsafe, but if the rest of the user process is as pleasurable as the sales calls, then I know I will be recommending the service to others. Jason Shattah was a delight to work with. He was very knowledgeable, friendly and seems to be a great asset to your team. He is diligent and determined. He is very easy to talk to and isn't pushy like most sales people.
simple to use
Alexandria Tanner in customer service…
Alexandria Tanner in customer service is always checking on us to make sure we are taken care of.
Service and platform look great
Service and platform look great. They took their time in explaining everything. Great platform!
Confident credit decisions
Creditsafe has been pivotal in helping our company process credit applications quickly. We can make an informed decision when extending credit to our customers and feel confident with the credit limits we set.
Long Time user of CreditSafe
I have used Credit Safe for quite a while at two different companies. Never had a problem at either company. Very accommodating and responsive. Great credit product.
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