Creditsafe USA Reviews 

629
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital platform is simple to navigate and provides highly valuable data for daily business operations. Consumers highlight the exceptional support received from staff members who take enough time to explain platform features thoroughly. Users also note that the onboarding process is entirely smooth, and getting answers to various questions happens very quickly. Some reviewers were not happy with communication gaps, mentioning unreturned messages and difficulties getting timely invoice corrections. A few people experienced frustration when trying to reach their main contact or securing prompt assistance during critical moments.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is user-friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, knowledge, and responsiveness.... See more

Service

People report high satisfaction with the service, highlighting responsive account managers and excellent... See more

Response time

Clients share positive opinions on response time, consistently highlighting fast and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

Jason Shattah has been excellent to work with. He took the time to understand our planned use case, provided clear explanations, and ensured we had everything needed to move forward confidently. His r... See more


Company details

  1. Asset manager services
  2. Financial advisor

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

629 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(629)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fresh and up to date

I appreciate that the report is comprehensive, giving a peek into the surrounding market as well as the customer's performance. The information is fresh and up to date.

29 July 2025
Rated 5 out of 5 stars

Credit Safe it a great tool!

CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rating. The old way of finding information took a lot time. We are glad to have found CreditSafe!

18 August 2025
Rated 5 out of 5 stars

Easy Use.

We were able to find credit ratings for customers and potential customers easily, and for those that we had questions on, we were able to use our contact to get assistance. AND we saved money from our previous credit rating company.

16 June 2025

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