I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more
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Company details
- #61 of 128 best companies in DIY Store
- #6 of 7 best companies in Acrylic Shop
- #141 of 244 best companies in Home improvement shop
- #17 of 24 best companies in Plastic Products Supplier
- #6 of 9 best companies in Plywood supplier
- #20 of 31 best companies in Wood Supplier
About Cut My
Written by the company
Who We Are
Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
What We Make
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
- Plastic sheets (clear acrylic, coloured, frosted and mirrored)
- MDF, plywood and veneered boards
- Wall panelling kits cut to size
- Shelves
- Desk tops and table top protectors
- Splashbacks
- Replacement windows and secondary glazing
Easy Online Ordering
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
Where We’re Based
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
For Trade & Professionals
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeWall Panelling
Create feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Replacement Windows and Glazing
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
Shelving
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Table Tops
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Splashbacks
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.

Contact info
Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
- 01903 389024
- info@cutmy.co.uk
- cutmy.co.uk
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Successful solution
We were looking for a solution for portable air con exhaust hose, their bespoke option was both simple and effective.
Items where just as ordered
Items where just as ordered, good looking and what I wanted. Prompt delivery and well packed.
Quick delivery done the job
Total novice here… so easy to order
Total novice here… so easy to order. Measured up; entered the details and items delivered a couple of days later almost export packed to keep the items free from damage. Very impressive. Shelves ordered were high quality and fitted perfectly. Thank you.
A/C Window Seal Acrylic Sheet is a game changer
Had to find a cheaper alternative to installing permanent a/c at the company I work for, so bought a portable unit, then found CutMy for their clear made to measure acrylic sheet air conditioning window seal. Measured up (including the size and position of the hole for the a/c exhaust vent hose) and placed the order. Initial delivery was damaged in transit (not CutMy's fault) so reported it to customer service (with photos of the damage) and they arranged a replacement the same day (delivered a couple of days later). Next delivery was even more securely packed and size and cut out placement were perfect. Now have a very happy team in my office, especially with the temperatures this week! When I come to fit out other offices in my building with similar set up, CutMy will be my go to for the a/c window seal sheets! Great product and responsive customer service
Avoid at all costs: Dangerous billing and delivery practices
I am writing this to warn others about this company's dangerous billing and delivery practices. I attempted to order custom panelling, but their website had a severe technical glitch where my order appeared 'canceled' on my profile, despite them charging me. Their system then processed a duplicate 'ghost' order using an outdated address.
When I realized this, I immediately acted to protect my goods and successfully rerouted the parcel to a local depot for secure collection. However, the company actively contacted the courier, overrode my security instructions, and ordered them to dump the items outside the incorrect property without a signature.
Consequently, my custom items are now sitting unsecured on a stranger's doorstep, completely exposed to theft and damage. When I challenged them on this, they refused to take responsibility or issue a refund, effectively forcing a 'successful' delivery resulting from their own software error. Do not use this company.
This is fraud.
Cut my.co.uk's customer service team had previously been responsive, replying without hours, but all has gone quiet for over 24 hours, yet they are taking action behind my back to hide their mistake.
The marine ply I ordered was good
The marine ply I ordered was good quality and precisely cut and well packaged to avoid damage. However the adhesive in the same order was damaged in transit. The good news is that Cut My refunded the adhesive cost, but of course this created a delay in my project.
Promised next day delivery
Promised next day delivery, which didn’t happen, then was told that you hadn’t dispatched the parcel.
When you did dispatch the item it took the courier a week to deliver it.
May use AI-assist with repliesRead more
The boards were cut exactly as I’d…
The boards were cut exactly as I’d asked and primed beautifully on both sides. I would definitely use them again in future.

Reply from Cut My
I was very happy with the whole…
I was very happy with the whole experience. I needed some wood cut to a particular size to use as painting panels. Everything was easy and smooth from the ordering process through delivery. Packaging was excellent also. Would definitely use you again!

Reply from Cut My

Reply from Cut My
Great fast service
Great fast service. I bought this Perspex sheet to protect the top of a piece of furniture. It arrived promptly and correct size.

Reply from Cut My
I would recommend this company
I would recommend this company. Really pleased with the oak laminate door. Perfect size and lovely finish to the oak grain. Customer services are friendly and very helpful. I found the website easy to navigate which is important when accurate measurements are needed. The door was delivered on time and very well packaged.

Reply from Cut My

Reply from Cut My
Easy ordering and competitive pricing
Easy ordering and competitive pricing. Quick delivery and good quality.

Reply from Cut My
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