D-MAC Services 

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Rated 4 out of 5 stars

Good service, good pricing. However, last year we had our newly installed boiler and water tank serviced. The technician missed the fact that the water tank’s back glow pipe wasn’t the correct size. I... See more

Rated 5 out of 5 stars

Found these guys searching through social media. Very pleasant on the phone and communication through chat an email was speedy and courteous. Engineer arrived on time, first thing this morning. Face... See more

Company replied

Rated 5 out of 5 stars

Great firm. I explained my requirements and the customer service advisor gave me an instant quote for the job. Liam arrived on time on the appointed day and worked quickly fitting my outside tap . Af... See more

Rated 5 out of 5 stars

This my 2nd review in the same week! Our boiler broke down 3 times last week, we had arranged a new boiler installation with D-MAC for 2 weeks time but when then 3rd breakdown happened they pulled out... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

Established for over 10 years and having numerous accreditations you can have peace of mind you're in safe hands with D-MAC Services. We pride ourself on our engineers all being in house and not using any subcontractors, you also sign your in house engineer into your property and out on his handheld device.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using D-Mac and would recommend them to anyone!

First time using D-Mac and would definitely do it again. Got a text to say he was on the way and he was there 10 mins later. The plumber wore a mask and was very professional. He told us what he was going to do and asked if we were ok with it. He fitted the outside mixer tap cleaned up and showed us what he had done. Very impressed would definitely use them again.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Receiver and Thermostat replacement.

Was notified by text Liam was en route with an estimated arrival time. Liam arrived replaced the receiver beside the boiler and explained how to use the new RC thermostat.
Job done quick and efficient.

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Great company highly recommend

The company kept me upto date on everything from time guy was to.
come txt emailed the day before to confirm time etc the guy was very polite explained all that was to be done tidied everywhere up we will definitely use them again I would highly recommend

25 March 2021
Unprompted review
Rated 5 out of 5 stars

We used D-MAC as we trust them and…

We used D-MAC as we trust them and again the have exceeded our expectations. We needed an report carried out regarding our recent installation of our bathroom from insurances work carried out. Andy text to let me know he was on route then phoned to let me know he was here which gave us time to settle our son plus find the cat before she ran out the back door! Andy came round the side like I had asked and politely introduced himself. He then went through the reason for the call and proceeded to take notes and pictures. Andy informed us of likely issues and then went up bathroom and continued the report. While doing all this he noticed that our towel rail was not really hot and bled them for.us and filled the boiler up. He even kept our son entertained who was being nosey. Andy was extreamly efficient and helpful and left every tidy and how it was. For this I will continue to use D -MAC and promote them.

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Brill service

Brill service. Called on Friday as leak in ceiling. Plumber came on Monday. Got given a time slot then a text from the plumber and he was in and out and fixed the job in less than 20 mins!! Invoice sent that evening. Brilliant streamlined service. The lady in the office was great as well. Thank you again!

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication - kept well informed on when engineer will be visiting. Engineer was excellent - very friendly and done the job quickly. Thanks to you all

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Review

Found the engineer who came to my house this morning pleasant helpful and knowledgable. He adhered to covid rules throughout

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Boiler installation- great service!

Very straightforward to organise our boiler replacement, and both Andy and Colin were great on-site and very knowledgable. Efficient work with the boiler install and very happy with the result!

5 March 2021
Unprompted review

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