Good service, good pricing. However, last year we had our newly installed boiler and water tank serviced. The technician missed the fact that the water tank’s back glow pipe wasn’t the correct size. I... See more
D-MAC Services
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See what reviewers are saying
Found these guys searching through social media. Very pleasant on the phone and communication through chat an email was speedy and courteous. Engineer arrived on time, first thing this morning. Face... See more
Company replied
Great firm. I explained my requirements and the customer service advisor gave me an instant quote for the job. Liam arrived on time on the appointed day and worked quickly fitting my outside tap . Af... See more
This my 2nd review in the same week! Our boiler broke down 3 times last week, we had arranged a new boiler installation with D-MAC for 2 weeks time but when then 3rd breakdown happened they pulled out... See more
Company replied
Company details
Information provided by various external sources
Established for over 10 years and having numerous accreditations you can have peace of mind you're in safe hands with D-MAC Services. We pride ourself on our engineers all being in house and not using any subcontractors, you also sign your in house engineer into your property and out on his handheld device.
Contact info
12 Castle Road , FK2 7UY, Falkirk, United Kingdom
- 01324578559
- mail@d-mac.co.uk
- d-mac.co.uk
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Excellent advice and care plan for…
Excellent advice and care plan for boiler heating cover
Engineer promt visit and cover started immediately
This company are 1st class from start…
This company are 1st class from start to finish helpful pleasant staff go out of the normal check list to help would highly recommend them on price and service
Very positive experience
Dmac provided a quote for our works that was firm and in spite of the fact that the work became more complex as the job proceeded, the quote remained the same. They answer the phone promptly and respond with professionalism. Our engineer was very capable and finished well.
Excellent service quick and efficient
Arrived promptly and he was friendly…
Arrived promptly and he was friendly and efficient working in a safe way wearing ppe.
Thankyou
Great service
Mrs Carolyn Wilson

Reply from D-MAC Services
Fantastic customer service
Fantastic customer service
From telephone call too plumber too boiler being fixed, updated on what's happening every day
Highly recommend

Reply from D-MAC Services
Great Service
Phoned Dmac Services to check out the offer on Facebook, spoke to David who confirmed the price was what was advertised. He also said that the job would be done 3 days later which it was.The Engineers arrived when they said they would and did a great job, David was brilliant and the staff are a credit to the company. Many Thanks.

Reply from D-MAC Services
Engineer was very punctual on arrival
Engineer was very punctual on arrival
He was very polite and very knowledgeable about his job

Reply from D-MAC Services
Boiler maintenance …
Was advised of time and received a text saying enroute
I had an issue with hot water and the guy explained what was happening and a workaround it.
All good

Reply from D-MAC Services
1st class service from the guys at…
1st class service from the guys at D-MAC, would not hesitate to use them again

Reply from D-MAC Services
First rate service
First rate service and a quick response, so good in fact they were able remove and replace my boiler next day, I just can't recommend these guys highly enough.

Reply from D-MAC Services
Came out and did what they said on the…
Came out and did what they said on the tin

Reply from D-MAC Services
Once again great service from D-Mac
Once again great service from D-Mac been putting off boiler service due to lockdown. Friendly social distance visit, did not take long cleaned and wiped everything behind them, sorted for another year 👍

Reply from D-MAC Services
New boiler
Very helpful when getting estimate never felt under pressure to buy, were in touch regularly to keep me updated on insulation, all staff I spoke with over the phone and during installing the new boiler were lovely. I would use this company again.

Reply from D-MAC Services
Had a problem with a dripping tap
Had a problem with a dripping tap. The job was booked in quickly and completed on time and have had no problems since. Thanks.

Reply from D-MAC Services
Flawless gas boiler service
Flawless gas boiler service. The guys turn up when they said they would and were neat and tidy. The boiler continued to work just fine after the service too. Very happy.

Reply from D-MAC Services
Great service, lovely team to deal with.
Great service. Lovely staff in the office and engineer who arrived did a great job. Fitted us in for our regular service.

Reply from D-MAC Services

Reply from D-MAC Services
Heating System Care
DMAC always keep my system working perfectly - called me to arrange my service under my agreement, sorted out a suitable time and the engineer came to carry it out - fantastic service, friendly staff and great engineers

Reply from D-MAC Services
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