D-MAC Services 

Arrived at 8a.m. service carried out by a very polite ad socially distanced engineer. Very pleased

Good service, they arrived when they said they would, were polite and informative about the work. Another job well done.

Excellent service from start to finish phoned office to report a problem with our hot water on Monday guy in office organised an engineer to check it on fri when we would be in that suited us as we both work till after 5 midweek very helpful indeed engineer came at stated time fixed problem very quickly top class service as always

Lovely company to use. We have used them for a service in the past and now set up monthly boiler cover. David at reception was so patient at explaining all the terms and helping to set up our maintenance inspection and subsequent monthly cover.

Everyone at D-mac provided a very professional and friendly service in the installation of our boiler. Recommended.

Annual service, usual excellent service, engineer confirmed appointment and supplied tracking app, which traced his position and estimated arrival time , arrived right on time and carried out service and overhauled pressure vessel at same time. Came in through utility room and into garage with no need to come into house.

Good service, good pricing. However, last year we had our newly installed boiler and water tank serviced. The technician missed the fact that the water tank’s back glow pipe wasn’t the correct size. If we would have had issues, this installation problem could have voided our warranty. Please note though that dmac didn’t install our system, they jus5 do the yearly checks on it. Nonetheless, this should have been highlighted during the inspection process.

Liam arrived on time,worked hard during his time with us and had a pleasant manner even when an issue arose
Would certainly recomend this firm and workman

The engineer came when he said he would, and did a vey thorough and quick service of our boiler. We’ve been using D-Mac for a while now and have always been very pleased with the service and quality of work. They are very reasonable too, can’t see us going with anyone else now.

texted when on the way, turned up on time. explained what was happening with our boiler service and polite and courteous

Professional and prompt.
Came when they said they would!
Definitely recommend

Had my outside hot tap fitted today lovely young guy came to do the job he was efficient and very friendly would definitely recommend D-Mac to my friends and family .
I will now be able to wash my wee springers after there walk outside in nice warm water 🐶 🐾 thanks so much

Annual boiler service, on time, socially distanced and wore mask throughout the call. Very helpful

Removed a old air warmer boiler. Clean and efficient. Friendly staff. Worth using.

Brilliant service. All automated with a reminder and a text message to say the engineer was on his way. The guy was polite and efficient.

Lovely engineer came on time, helpful and tidy.
would recommend

After a prompt and professional boiler installation DMAC seemed the obvious choice when it required an annual service.

Unfortunately one of their engineers can't tell the time and the other one can't take time to confirm my address.

After taking time off work for the service appointment between 2-5pm, I received a call from the engineer at 17:40 informing me he wasn't going to make it and the office would contact me "first thing tomorrow".

After 11am it was obvious that the office weren't going to contact me so I phoned them and rescheduled, having to take another half day off work from 8-11am appointment.

At 08:34 I received an email response saying DMAC tried to call and I wasn't in. There was no chap on my door and no one on the CCTV at my door so I phoned telling them I'm home, and acertained that the engineer had went to my neighbours home by mistake.

No problem just have him come round next door, I said but was told as he's en-route to his next job.

Third time it was serviced ok, although the engineer didn't reset the annual service clock on the boiler.

I have since received the invoice for £85 which I have no problem paying, however my lost earnings they have caused far exceeds this and they had said they would get their management team to deduct as a goodwill gesture on their behalf for messing me about. They haven't done so as of yet and have sent reminders for the full amount.

When I contacted them today I spoke to the most rude and obnoxious person, I would definitely not recommended them to anyone and poor service prompted me to leave this review.

Great service as usual. Technician was polite and professional. Worked quickly and left everything tidy.

Great, rapid service and job well done. Very cheerful engineer, despite having to crawl under the floorboards never stopped smiling!

Another repair boiler still broken no hot water just heating broken motor now no pressure gauge couldni write it waiting on the nice reply or curtosy phone call that will no happen no bad after 9 repairs no mention of compensation bad service would not recommend