i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from everybody at Delaney's! Rhianna helped me from the beginning helping me find my first home and then Nicola has been fantastic keeping things moving and progressing all throughout th... See more
Company replied
My family cannot recommend Delaney's more highly ! We had a difficult situation that was handled with absolute professionalism and support throughout. We were informed at every single stage of next... See more
Company replied
Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particula... See more
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Company details
Written by the company
As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.
Contact info
29 Station Road, rm11 2ht, Harold Wood, United Kingdom
- 01708349668
- haroldwood@delaneyproperties.co.uk
- delaneyproperties.co.uk
4.8
Excellent
207 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Helpful & Friendly Staff
Staff were very helpful and polite. All our questions were answered. If I left a message they responded in a timely manner. There was no pressure to make any kind of initial commitment.
5 June 2026
Unprompted review
Reply from Delaney's
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team was helpful, responsive and able to answer all of your questions. We believe it's important for our clients to feel informed and comfortable throughout the process, without any pressure. We truly appreciate your feedback and look forward to assisting you again in the future.
Amazing service and staff were very…
Amazing service and staff were very very friendly
29 May 2026
Unprompted review
Reply from Delaney's
Thank you for your wonderful review!
We're delighted to hear that you received amazing service and found our team to be very friendly. Providing a positive and welcoming experience for our clients is always our priority, so it's great to know we met your expectations.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Delaney's Team
Highly recommend this estate agent
We recently completed on our new home in Harold Wood, and we couldn't be happier with the service we received from Delaney's estate agents. They arranged two viewings as per our convenience, and got us connected with a builder for quotations on refurbishment work.
We took help from their recommended mortgage advisor and solicitor firm, which made the transaction finish with minimum stress on us.
I will highly recommend Delaney's to my friends and family.
20 May 2026
Unprompted review
Reply from Delaney's
Thank you so much for your wonderful review and for choosing Delaney's Estate Agents to help you find your new home in Harold Wood.
We're delighted to hear that our team was able to accommodate your viewing requests and assist you with connecting to trusted professionals for your refurbishment plans. It's also great to know that our recommended mortgage advisor and solicitor helped make the buying process as smooth and stress-free as possible.
Your kind words mean a great deal to us, and we're grateful for your recommendation to friends and family. We wish you many happy years in your new home and are always here if you need any assistance in the future.
Best wishes,
The Delaney's Estate Agents Team
The best Estate Agent
We first met Reece at Delaney’s when he came to value our property for probate. He was friendly and professional and extremely knowledgeable. We had to acquire valuations from 2 other agents and although Reece priced it lowest, it was exactly what it eventually sold for.
Because of his manner, when the time came, we had no hesitation in placing the property with Delaney’s.
Before even advertising , they had 3 clients lined up to view, one of which did buy.
Throughout the process, without unnecessary contact, they keep us updated and aware of progress until completion. Nicola and Jackie in the Harold Wood office, in addition to Reece, were superb and totally efficient and always friendly.
We would not hesitate in instructing Delaney’s in any future house purchase or sale and thank everyone for their hard work and dedication.
8 May 2026
Unprompted review
Reply from Delaney's
Thank you so much for your wonderful review and for placing your trust in Delaney’s during such an important process.
We are delighted to hear that Reece’s honest advice, professionalism, and knowledge made such a positive impression from the very beginning. Achieving the correct valuation and securing a buyer so quickly is exactly the service we strive to provide.
Your kind words about Nicola and Jackie will also mean a great deal to them. Keeping our clients informed and supported throughout the journey is incredibly important to us, so it’s lovely to know you felt well looked after from start to finish.
Thank you again for your recommendation and for taking the time to share your experience. We wish you all the very best for the future and would be delighted to help you again in the future should you ever need us.
Great Service
Delaneys were great when selling my Dad's house, I'd definitely recommend them. Lee Blackburn went over and above to help me avoid a problem at completion stage while I was out of the country. He was amazing and made me feel confident that everything would be handled well in my absence.
29 April 2026
Unprompted review
Reply from Delaney's
Thank you so much for your lovely review and recommendation.
We are so pleased to hear that you had a positive experience with Delaney’s while selling your Dad’s house. Moving home can be stressful enough, especially when you are out of the country, so it’s wonderful to know that Lee was able to step in, provide reassurance, and help everything progress smoothly at such an important stage. Your kind words will mean a great deal to Lee, and we truly appreciate you taking the time to share your experience.
Wishing you all the very best for the future, and thank you again for choosing Delaney’s.
ATEENTION
ATEENTION, AVOID!!!! AVOID!!!
I would like to express my deep disappointment with Delaney’s, particularly with David Harding.
We hired them to rent out our property in full trust, and we made it very clear that we only wanted professional tenants. Instead, they introduced tenants whose income was lower than the monthly rent and who appeared to rely on benefits to cover payments.
When we refused to proceed with the tenancy, David was “brave enough” to refuse to hand over our own property keys to my lovely wife. His behaviour was arrogant, rude, and aggressive, which was especially shameful in front of a woman. She do need to call 999 for assistance.
As a result, we are now dealing with tenants living in our property without paying rent, and we are currently going through court proceedings to evict them.
I would strongly advise others to avoid this agency. In our experience, they have caused significant stress and problems rather than providing a professional service.
19 March 2026
Unprompted review
Reply from Delaney's
Dear Peter,
Thank you for your review. Your comments have been addressed and responded to accordingly.
If you feel there are any points that remain outstanding, please do not hesitate to contact Jacqui White, Managing Director.
Professional, helpful and got us there in the end
Nicola at Delaney’s Harold Wood was fantastic throughout our property journey. Nicola was professional, communicative and really went the extra mile to make sure everything came together smoothly. Even when things got tricky, she kept things moving and always kept us in the loop. We’re so pleased to finally be collecting our keys and couldn’t have done it without her support. Would highly recommend Delaey’s to anyone looking for a reliable and dedicated estate agent. Thank you Nicola! 🏠
17 April 2026
Unprompted review
Reply from Delaney's
Thank you so much for your fantastic review and for recommending Delaney's. We're absolutely delighted to hear that Nicola made such a positive difference throughout your property journey. She'll be so pleased to know that her professionalism, communication and determination helped keep everything moving, even when challenges arose. We understand how important it is to feel informed and supported during the buying process, so it's wonderful to hear that Nicola was there for you every step of the way.
Congratulations on collecting your keys! We hope you make many happy memories in your new home, and thank you again for choosing Delaney's.
My family cannot recommend Delaney's…
My family cannot recommend Delaney's more highly !
We had a difficult situation that was handled with absolute professionalism and support throughout.
We were informed at every single stage of next steps and given superb advice and guidance that meant we could feel confident in our agent, something that is not the norm in this industry. Well done Delaney's!
31 March 2026
Unprompted review
Reply from Delaney's
Thank you so much for your kind words and for taking the time to share your experience.
We truly appreciate your trust in us during what we understand was a challenging situation. Providing clear communication, honest advice, and consistent support is at the heart of what we do, so it’s incredibly rewarding to hear that this made a positive difference for you and your family.
Your feedback means a great deal to our team, and we’re grateful for your recommendation. If we can assist you in the future, please don’t hesitate to get in touch.
Warm regards,
The Delaney’s Team
Great estate agent to deal with
Reece was easy to contact and we were able to visit the property more than once at times that suited us. The overall team were friendly and knowledgeable.
23 March 2026
Unprompted review
Reply from Delaney's
Thank you for your lovely review. We're so pleased to hear that you had a positive experience with Reece and the rest of the team. It's great to know that arranging multiple viewings at times that suited you made the process more convenient, and that you found our team friendly, knowledgeable and easy to work with. We always aim to provide a flexible and supportive service, so your feedback is greatly appreciated.
Thank you for choosing Delaney's, and we wish you all the very best in your new home.
Fantastic experience buying my first home..
Fantastic experience buying my first home! Highly recommended.
6 February 2026
Unprompted review
Reply from Delaney's
Thank you so much for your wonderful review!
we are thrilled to hear you had such a fantastic experience buying your first home. It’s a big milestone and I’m glad the process felt smooth and positive for you. Your recommendation truly means a lot.
Flat sale
I have used Delaney's for over 15 years and they were my choice to sell my property. Nicola handled the sale and she was very professional throughout the process. She was also very helpful in chasing up the other party and keeping me updating all throughout tue process. Communication is very key during a house sale and this was maintained. Overall, I would highly recommend Delaney's as they put their customers at the heart of their business.
6 March 2026
Unprompted review
Reply from Delaney's
Thank you so much for your loyal support over the past 15 years and for taking the time to share your experience. We’re delighted to hear that Nicola provided such professional and consistent support throughout your sale. Clear communication is something we pride ourselves on, so it’s wonderful to know this made a positive difference for you. We truly appreciate your recommendation and are grateful that you continue to place your trust in Delaney’s.
Delaneys
All the staff at Delaneys Harold wood were fantastic always got back to you when they were busy. Also very helpful nothing was to much for them. Thanks for a smooth sale
24 February 2026
Unprompted review
Reply from Delaney's
Thank you so much for your kind words. We really appreciate you taking the time to share your experience.
It was an absolute pleasure assisting you with your sale, and we’re delighted to hear that you felt supported throughout the process. Our team always aims to provide clear communication and make everything as smooth and stress-free as possible, so it’s wonderful to know we achieved that for you.
Wishing you all the very best for the future, and please don’t hesitate to get in touch if we can help you again.
Delaney’s were very efficient
Delaney’s were very efficient, informative and helpful, advising every step of the way and being completely proactive to every stage of the sale of our house . They are very personable, we would highly recommend them
Ray and Tessa Eggleton
16 December 2025
Unprompted review
Reply from Delaney's
Thank you so much for your kind words and recommendation. We’re delighted to hear that you found the process efficient and well-supported from start to finish. It was a pleasure working with you, and we wish you all the very best in your next chapter.
Failled to make appointment
They created a valuation without viewing the property which proved to wildly inaccurate
1 September 2025
Unprompted review
Reply from Delaney's
Thank you for your review and sorry to note you felt our services didn’t meet your expectation. However we do not know what you are referring to and cannot find a connection. Could I ask for you to contact the office on 01708 349668 and speak to Lee Blackburn the Manager of the branch to enable him to gain a better understanding of the issue you experienced.
Excellent Service from start to finish…
Excellent Service from start to finish from Meeting Reece to dealing with Nicola Smith. Nicola has been outstanding in helping push things through that were proving to be a problem,
16 December 2025
Unprompted review
Reply from Delaney's
Thank you so much for your wonderful feedback. We’re delighted to hear that your experience was excellent from start to finish. Reece will be pleased to know he made a great first impression, and Nicola will be thrilled to hear her efforts made such a positive difference. She is incredibly dedicated to supporting our customers, and your recognition means a lot. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Friendly expert advice
Friendly expert advice from Nicola Smith throughout the transaction. I first viewed the property at the beginning of October and exchanged contracts in mid December. The process of purchasing the property went smoothly.
12 December 2025
Unprompted review
Reply from Delaney's
Thank you very much for your kind review. We’re delighted to hear that your experience was smooth and that Nicola was able to support you with friendly, expert advice throughout the process. It was a pleasure assisting you. We wish you every happiness in your new home and thank you again for choosing us.
I just completed on my first home and…
I just completed on my first home and am so grateful for the support of Nicola, Jacqui & the team. They were proactive, supportive and understanding throughout the whole process and helped us get to the finish line. Thanks again!
28 November 2025
Unprompted review
Reply from Delaney's
Congratulations on your first home! Thank you so much for sharing your experience. We’re thrilled that Nicola, Jacqui, and the team could support you throughout the process and help you reach the finish line. Your kind words mean a lot to us, and we wish you many happy memories in your new home!
Highly recommend
Thankful to the team - Lee and Nicola especially - on a great experience on purchasing our family home. Always kept informed. Highly recommend
1 November 2025
Unprompted review
Reply from Delaney's
Thank you so much for your kind words! We’re delighted that Lee, Nicola, and the team could make your home-buying experience a positive one and keep you informed every step of the way. Congratulations on your new family home and we really appreciate your recommendation.
Very supportive, caring and professional
We recently went through the process of buying our first home, and although the purchase ultimately didn’t go through due to issues on the buyer’s side, we cannot praise Nicola and the Delaneys team enough. Nicola has been incredibly supportive at every stage, keeping us updated and never leaving us feeling anxious. Her professionalism, patience, and genuine care made a potentially stressful experience so much easier. We are so grateful for all her help and would highly recommend her to anyone looking for a knowledgeable and reassuring estate agent.
6 November 2025
Unprompted review
Reply from Delaney's
Thank you very much for your kind review. We are delighted to hear that you felt supported and well-informed throughout your home-buying journey. While we are sorry that the purchase did not proceed on this occasion, it was a pleasure assisting you, and we greatly appreciate your thoughtful feedback. Your recommendation means a great deal to us. We wish you every success in finding your new home and would be pleased to support you again in the future.
Kind regards,
The Delaney's Team
Outstanding
The professionalism, persistence with pushing my seller and solicitors and regular updates
30 October 2025
Unprompted review
Reply from Delaney's
Thank you so much for your kind words. We’re really pleased to hear that our professionalism, persistence, and regular updates helped make the process smoother for you. It was a pleasure supporting you throughout your transaction, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, we’re always here to help.
The Delaney's team
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