i would like to thank Delaney's Estates Agent for their excellent service on buying our first home. From our first time enquiry to getting the keys, the service was outstanding. Them team was helpfu... See more
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As an independent agent we pride ourselves in offering you a 1st class personal service. Our fully trained, friendly team take the time to listen and understand your exact requirements, and we advise and guide you every step of the way. Whether you are looking for a property to buy or let, or have one to sell or let, we have the facilities and knowledge to help you; and to produce successful results. Our priority is you, and our aim is to achieve the best possible price for your property.
29 Station Road, rm11 2ht, Harold Wood, United Kingdom
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Attentive staff, questions answered swiftly. team very helpful. Thank-you for a brilliant outcome!
Delaneys where can I start? The amount of support and guidance that Nichola gave us was invaluable! She was always with us throughout the process always available to help in any way she could and if not for her we probably wouldn’t have got everything done in time to be in our new home. Along with all of this she even arranged a new home hamper for me and my wife which we adored! Nichola will always be remembered by me and my wife and we cannot thank her enough for everything that she’s done for us!

Reply from Delaney's
Delaney’s had been recommended to me by a former neighbour who had a great experience when selling her home. I am so glad I followed her lead as I received the best service from them! I have particular gratitude to Nicola in the Sales Progression Team, who proved to be such a support throughout the process. If you are thinking of selling your home I cannot recommend Delaney’s highly enough!

Reply from Delaney's
Fantastic Service from Delaney’s!
We can’t thank Delaney’s enough for all their help throughout the sale of our property. They have been absolutely amazing from start to finish — always professional, friendly, and proactive.
A special thank you to Nicola, who went above and beyond to keep everything on track. She was always there to answer our questions, chase solicitors, and manage the chain to make sure our completion went smoothly as she could. Her dedication and professionalism made such a difference, and we’re truly grateful for all her support.
We wouldn’t hesitate to recommend Delaney’s to anyone looking to sell their home — a first-class service all the way!

Reply from Delaney's
Jackie and Nicola have been incredible in helping us purchase our new home. Thank you so much again for everything!

Reply from Delaney's
From start to finish we were kept informed of progress and helped through the process if we were unsure of anything. So glad we chose Delaneys for our sale

Reply from Delaney's
From start to finish, my mum felt the service was very supportive and all of the staff were very friendly, and attentive, responding quickly to any queries and calls. The whole process went very smoothly. Thank you to all of the staff.

Reply from Delaney's
Absolutely amazing experience with Delaney’s. We were the buyers of a property they were selling and Nicola has been absolutely amazing!
If you want service, knowledgeable staff and a personal empathetic approach Delaney’s are the best!

Reply from Delaney's
From the start to the finish of selling our property (and with all the difficulties we had in between) every member of the team at Delaneys were 100% helpful. Guiding us through every aspect of the sale with professionalism, courtesy and care.
Thank you

Reply from Delaney's
Thank you so much to the team at Delaneys for helping us purchase our new family home! They were always on hand to help and guide us!! The hamper on the collection of our keys was a really lovely touch!! Thank you so much to all of you for your help!!

Reply from Delaney's
Thank you to all the staff at Delaney's Harold Wood for all their efforts and professionism in helping me sell my home. Could not recommend the team enough.
many thanks
Edward

Reply from Delaney's
It is of course wrong to name individuals, as from our experience it was the actions of the whole ‘ team’. However, John, Jackie, Jaquie ( confusing sometimes, ) Nicola & Reece all gave us confidence to continue with the sale of a property that has been in the family for 70+ years. None of this would have been so smooth, without the excellent stewardship of Lee. Thank you all. 👏👏

Reply from Delaney's
Delany's were very helpful and pleasant to deal with.

Reply from Delaney's
Julian sold a shop for us recently in Romford and he achieved well above what we expected. The experience was pleasant and professional throughout even when we had repeated problems from the buyers side, he was happy to start again.

Reply from Delaney's
We did highly recommend working with Delaney’s to anyone looking to buy or sell a home, and looking for a smooth, efficient process with a responsive team.
We had such a positive experience with the whole Delaney’s team involved in our transaction. As first-time buyers, we had a lot of questions and were quite nervous about the process, but everyone we dealt with made it feel smooth and manageable.
Reece helped us arrange the viewing quickly, and John kindly showed us the property (that too during the Christmas break!). Jackie was great during the offer stage and helped get things moving swiftly. Jacqui and Lee were fantastic during the sales progression — always available, super responsive, and quick to follow up with all the parties involved, which helped us stay on track and complete ahead of the stamp duty changes.
Everyone took the time to explain things clearly and kept us in the loop throughout. Their personal approach and efficiency made a huge difference and took a lot of the stress out of the process.

Reply from Delaney's
The rental team has been incredible, we have dealt with both Jo and Michelle over the last couple of years - no job is ever too much and they’re always so friendly and fast to respond no matter the day or time. Check out was easy and clear communication. Would 100% recommend!

Reply from Delaney's
Ease of communication and
accommodative to customer needs
Very pleasant to talk and very knowledgeable
Very helpful and prompt in communications

Reply from Delaney's
From the beginning, Avril was a pleasure to deal with. Friendly very pleasant and extremely professional at all times
Efficient and always a prompt and satisfactory response to any query.
I would gladly recommend Delaneys' to anyone
Tina Guerin
Although the journey was not easy and full of obstacles, in the end, I received the keys to my desired home. I want to thank Delany's estate agency for their support throughout the process, especially Jacqui, who was incredibly helpful. Their professionalism and dedication made a real difference. I truly appreciate their assistance and highly recommend them to anyone looking to buy a home in London.

Reply from Delaney's
Having dealt with most of the big estate agents in our search for our new home, Delaneys, and especially Jackie, have been a breath of fresh air. Very genuine, clearly wanting the best for their clients, and always being very upfront and honest about where we stood- these seem to be rare qualities amongst other agents. Would highly recommend, thank you to everyone at Delaneys for making this happen for us!

Reply from Delaney's
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