Dun & Bradstreet Reviews 402

My small business is a sole proprietor consultancy offering services, not products. Therefore, I have very little overhead and work with very few vendors, none of whom regularly report to D&B. Since I also don’t take out any loans, I have very little information on my D&B credit report, resulting in a "poor" rating in their system. My personal credit score is over 800 and my business has never been late on a bill or owed anyone anything, yet D&B is telling potential customers that I have a “poor" credit rating.

When I asked how to fix this issue during a 5/15/23 phone call, D&B told me the only way to do so was to pay them over $800 for their Credit Builder program. I replied that it sounded like blackmail, as though they were going to damage my business with false claims unless I paid them large amounts of money. The representative essentially agreed with me and said there was no way to get rid of my DUNS number unless I closed the business.

This is outrageous to me and I’m surprised other small business owners aren’t up in arms about it. Why are they allowed to lie about a businesses credit unless the owner pays? Isn't that illegal?

Filling people inboxes with unwanted spam.

Trust me this is a real scam to me....

I am a freelancer searching for a job and they contact me in telegram and requested me to pay the fees which is refundable during my payment...
They give an article to translate in my local language...After I complete my task of 100 pages ........where 1 page = $38,
During my payment they asked me $130 as a levy tax with no any sense....I offered them to deduct $130 from my payment then they just deny.....then after I understand that this is totally fake and I just stop replying to their team because I was sure that they are gonna make same types of excuses
Again & again just to scam the person like us ....
So, if you are offered a job by this company then please never pay for any thing they say to you and also don't submit the full project because they may ask for some amount to get your own payment ....
#**THIS COMPANY SHOULD BE BANNED 🚫**
please read this before joining their team and never trust their any staff.......

I would have rate this company in negative star(-5) if possible 😡😡🚫

Disgusting SCAM!
They appear high up on google search for my business and listed basically all the wrong info about everything. They are using my personal address, some random person as the main contact (I'm not even listed as a contact) and I had no idea who D+B even were... I tried getting my business removed completely but they wouldn't do it. So, I at least tried to get it corrected and it has been a total nightmare! I never gave them info or permission to list my business and I'm furious. I have people getting confused contacting me because its listed as being in an entirely different state! I wish I had some tip or trick for someone else going through the same issue but I'm still trying to fix this mess! The ONLY thing I can tell you is be prepared for War and DO NOT give them any money!!

What a nightmare to deal with this company. They either scrape or manually enter ever single business that registers an EIN. They misspelled my address. They added a random URL for my company. And Apple developers have rejected my application because THEIR info doesn't match the REAL info.

I NEVER GAVE THEM DUNS ANY INFO EVER!

And now, when I am trying to correct it -I have talked and told many employees through email and phone to correct the info - I am stuck in a "verify" loop. I am stuck uploading bank statements. I am stuck uploading Articles, EIN statements, bank statements, websites.

I have given the right info to managers, to people who answer the phone, on the phone, on the email...

AND they have the nerve to say "what is your reference" or "case number" ... like just update the info to the right info.

THEM, "Let me pull up your website... I see your contact info. Sorry - we have to have our managers change it..."

Me, "I have now given YOU, YOUR manager on the phone and through email... and you still haven't updated that info..."

UPDATE: The lady from DUNS called me back (after we were disconnected). This is the 4th person to say "it will take up to 30 days" just to get a response NOT to correct the info that they setup without my knowledge, without my permission.

Meanwhile, I have an application from Apple setting on pause because Apple verifies biz info using DUNS. So we can't launch (what we built for the past 8 months) because of DUNS scraped or entered the wrong info.

Make it make sense...

UPDATE: I finally got approved from Duns to manage my profile and correct the info. You would think this would be a simple edit and correct the info. WRONG. They literally open up a case for THEIR employee to correct it. SO let's walk through what we have done so far in 17 days...

1. Applied for Apple...
2. Apple finally contacts me back saying that my Duns info doesn't match.
3. I contact Duns... they set me up an account.
4. They require 3 forms of ID (data harvesting) to get approved to manage your profile.
5. They mispelled my company name and added a random domain name for my company. Without my knowledge.
6. They leave off the office suite number and leave the website URL.
7. I open another case. They correct the suite number and misspell my company URL.
8. I open another case. They misspell my company URL again.
9. I open another case. Now waiting.

The next message says it will take up to 45 days to fix this misspelling.

They have misspelled and gone around and around so many time, I feel like I'm being punked by Ashton. What a nightmare!!!

UPDATE: I now have 5 case numbers of their employees trying to update my URL for my company's website. That means I have tried FIVE times to correct the spelling of my company's website and ALL five times in a row - it was misspelled. Make it make sense...

UPDATE: I finally explained this to a very cool employee. The sixth time - he said just email me the URL so I can copy and paste it. I did that. He pasted it. It's over. We did it, Duns. We did it. INSANITY!

Did I mention it was just my company name in the URL (one word)?

As a person with many years of experience in the IT sector, I must admit that this is one of the worst web services. The website is overwhelming and confusing, the only thing that is simple is the process of paying for subscription. After you pay for the subscription, you will not know what you paid for, nor will you receive any service, you will simply end up looking for a customer support contact link that does not exist. AVOID THIS COMPANY IF YOU WANNA SAVE MONEY AND TIME!

Everything about their website and customer service is hot garbage. Try to do anything on their website and its infinite loops back to where you started from and nothing ever gets accomplished. Emailed them about it and their answer is well you don't have much to see anyway so no big deal... There may not be much to see but how am I supposed to know that if I cant get there? TERRIBLE company

Scammers. They must be prosecuted

I would never recommend Dun & Bradstreet, They do not correct problems with their site. They do not help their customers. They send weekly emails saying they are trying to correct the problem but they never do and thank you for your patience. Never would I recommend this company to anyone. All they do is give you the run around and keep your score low so you will purchase their service to help improve your credit score which is extremely expensive. This is a wasted service.

Scammers. They are upto something

One of the most mediocre websites I've ever had the misfortune to interact with!

I tried to obtain a DUNS number for my business, their system is just impossible...

Once you create an account with username & password, you'll be stuck in an endless loop of:
1. Logging into new account
2. Inputing your company name,
3. They send you a confirmation email,
4. The email automatically logs you off your account,

So, you:
1. Log into new account
2. Input your company name,
3. They send you a confirmation email,
4. The email automatically logs you off your account,

So you:
1.Log into new account
2. Input your company name,
3. They send you a confirmation email,
4. The email automatically logs you off your account,

So, you:
1. Log into new account
2. Input your company name,
3. They send you a confirmation email,
4. The email automatically logs you off your account...

Ad infinitum...

To add insult to injury, I tried using their "support bot"...

It is the best proof that AI will never be able to "take over the world"!

It's one of the dumbest, most rigid, less creative and unhelpful pieces of "AI" I've ever interacted with.

How a company with such a mediocre level of customer facing UI and service can still be in business is beyond me...

None of my business info is right and all they want to do is sell you things you don't need. Ignore them. Scammers.

Brothers who are new to knowing how to be on the safe side of these scammers and to be in a safe area must first purchase a number from trusted online companies. And if you haven't associated it with any email you have before, create a new email. Use the number provided by the company you provided to receive messages through your page. Use WhatsApp Web to keep the dangers of spying away from your mobile phone. Do not open any files in which they insert spyware files, which can only be detected by an experienced party. For those who work on freelance sites, keep your contacts on the same site; If he tells you to contact me off site, rest assured he is a scammer.
Note: do not give your real family name. It is better to always have a (ex PayPal) account to receive money, dedicated only to Internet operations, and to have it linked to a number other than the main number that you use in your personal life.

These scammers call me daily and leave me voicemails. It’s been happening ever since the Covid hoax. It’s quite irritating but they start the calls always with ‘I’m calling you back’. Get a real job, like the rest of us

Terrible company. Got an invoice for a service I never ordered in the first place. Called them to cancel the invoice at two times but still got a reminder invoice. Now I need to call a Third time to avoid a service I never ordered.

Contact address given for the Life Support & Safety Training Services PTY LTD does not belong to the company. It is a private residence.

I call choosing DnB the worst move I made in the past year.

Total and utter BS. Who the hell is DNB anyway? I call SCAM!!! Don’t subscribe to this nonsense. Who cares about their report?

Complete madness, our information is wrong, they don't update it, they don't reply to email, to force us to have us phone numbers even though it's not a requirement to have a business in the us. It's crazy that other companies rely on their information to supply servicies.

This despicable organisation listed my home address on google!!!! using data from government business services that DOES NOT ALLOW someone to fetch my home address from my name, They put this information in google so any criminal rapist or stalker can find my addresss! This website needs to be shut down !!!, I'm not a registered company! they are taking employees home addresses and publishing them in google !!!!!

They forced me to share private details like my phone number to request removal... then told me

I will wait 45 days for rapists, pedos and murderers to not be able to look up my home address. How is this legal?!?!!?