I had used their service to get documents when my mother passed. I later cancelled the subscription. Ernesto helped with the canceling of service as well as helping to refund my money that following... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Documentify is very easy to use, simply pick the document you need, fill out the required information, proofread it, and print. It’s that easy. Be aware that this is a subscription service which al... See more
Company replied
I recently used Documentify for a resignation letter. After a quick search on google, many websites popped up with templates for a resignation letter. I gave documentify a try and found it to be very... See more
Company replied
I emailed this company thinking I had signed up for a subscription and asking them to cancel. Come to find out I did not sign up with them, but when I contacted them they were very professional and w... See more
Company replied
Company details
Written by the company
Documentify is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialize in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the United States, including business, real estate, personal, and employment documents. These include bill of sale, purchase agreements, LLC operating agreements, non-disclosure agreements (NDAs), lease agreements, lease termination agreements, eviction notices, rent increase notices, quitclaim deeds, power of attorney, last will and testament, living wills, revocable living trusts, prenuptial agreements, resignation letters, recommendation letters, employment contracts, employment offer letters, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customize their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the United States can trust.
Contact info
United States
- documentify.com
4.3
Excellent
60 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service, documents for every type of need
19 December 2025
Unprompted review
Reply from Documentify
Hi Tara,
Thank you so much for the kind words! We’re really glad to hear you had a great experience and found the documents helpful for your needs.
If you ever need updates, new documents, or assistance in the future, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
Amazing customer service …
I am a fan Great customer service after I sent a email my concern was taking care of quickly . Thank you for the great customer service.
2 December 2025
Unprompted review
Reply from Documentify
Hi Holly,
Thank you so much for your kind words! We're really glad to hear that your concern was resolved quickly and that you’re happy with the service. Providing fast and reliable support is always our priority.
We truly appreciate you taking the time to share your experience — it means a lot to our team.
If you ever need anything else, we’re here to help!
Best regards,
Ernesto
Documentify Customer Support
The Follow up by their customer service…
The Follow up by their customer service representative was impressive and easy.
I had a concern & wasn’t clear on the way the subscription worked. I like the TEMPLATES that are listed on the website. I didn’t need a yearly plan.
The Representative Ernesto P. responded to my questions & concerns, quickly, and was extremely helpful, courteous & professional.
He was the difference maker in my interaction with this company and not only was I impressed, I look forward to doing business with them in the future as the need pops up.
You will not be disappointed
3 December 2025
Unprompted review
Reply from Documentify
Hi Vincent,
Thank you so much for taking the time to share this thoughtful review — it truly means a lot.
We’re really glad to hear that the follow-up and support you received were clear, helpful, and made the process easy for you. Our goal is to make sure every customer feels supported and confident, whether they need a single document or ongoing access, and it’s great to know we hit the mark for you.
We appreciate your kind words about our templates and service, and we’ll be here anytime you need us again in the future.
Best regards,
Ernesto
Documentify Customer Support
WOW, great customer service
I paid $1.99 for a bill of sale. Documentify then charged me $39.99 twice.
I originally gave Documentify a one star review for the issue above.
When I notified them of the issue, they quickly, with a very personal response, cancelled the subscription and refunded all of my money.
This is great service I am not used to receiving.
30 November 2025
Unprompted review
Reply from Documentify
Hi Blarney,
Thank you so much for sharing your experience! We’re really glad we were able to resolve the issue quickly and provide the level of service you deserve. Your updated review means a lot to us — we truly appreciate you giving us the chance to make things right.
If you ever need help again or have questions in the future, we’re always here for you!
Best regards,
Ernesto
Documentify Customer Support
Cancellation
Needed to cancel my service and received immediate satisfaction from Ernesto.
21 November 2025
Unprompted review
Reply from Documentify
Hi DDD,
Thank you so much for your review! We’re really glad to hear we were able to assist you quickly and get everything resolved right away. If you ever need help again in the future, we’re always here for you.
Warm regards,
Ernesto
Documentify Support Team
Great Services and Customer Support
I recently used Documentify for a resignation letter. After a quick search on google, many websites popped up with templates for a resignation letter. I gave documentify a try and found it to be very easy to use. The resignation letter was perfect. I signed up for the free week trial but forgot to cancel. I did not see myself using their services anytime soon. I reached out to customer support and I received a response right away. They satisfied my request. If you find yourself having to create different documents frequently, I highly recommend Documentify.
9 November 2025
Unprompted review
Reply from Documentify
Hi Bernie,
Thank you so much for taking the time to share your experience!
We’re really glad to hear that Documentify helped you create the resignation letter quickly and easily, and that our support team was able to assist you right away with your request.
Your recommendation means a lot, and we appreciate you giving us a try. If you ever need any documents again in the future, we’re always here to help!
Warm regards,
Ernesto
Documentify Support Team
great communication i haven’t actually…
great communication i haven’t actually used the website it self but the people are very trust worthy i had some complications and they helped me with no problems!
16 November 2025
Unprompted review
Reply from Documentify
Hi Zxky,
We’re really glad to hear you had a great experience with our support team. Even if you didn’t use the website yet, we’re happy we could help resolve everything quickly and without any hassle. If you ever decide to use our tools in the future, we’ll be here to assist you anytime!
Warm regards,
Ernesto
Documentify Support Team
Reply from Documentify
Hi Daisy,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service and that the product worked well for you. Your feedback truly means a lot to us.
Warm regards,
Ernesto
Documentify Support Team
I am terrible at writing a letter
I am terrible at writing a letter. Documentify made it simple and professional. The program works very well and is very simple to use.
5 November 2025
Unprompted review
Reply from Documentify
Hi Jakl,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Customer service
Customer service is at the core of this review. Prompt response to my request and opportunities offered to ensure a positive relationship.
30 October 2025
Unprompted review
Reply from Documentify
Hi Joy,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Providing prompt support and ensuring our customers have a positive experience is always our priority.
If you ever need further assistance, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
I had an issue that I contacted…
I had an issue that I contacted Documentify. Mr. Padilla was very responsive in solving the problem efficiently and expeditionary.
21 October 2025
Unprompted review
Reply from Documentify
Hi Philip,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. At Documentify, we always aim to provide fast and reliable support.
If you ever need any further help, we’re always here for you.
Warm regards,
Ernesto
Documentify Support Team
Documentify is fast and accurate.
Documentify was fast and accurate. I was able to download, print, and sign a document in a small amount of time. Documentify is inexpensive and offers a trial for new customers.
20 October 2025
Unprompted review
Reply from Documentify
Hi Ginger,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
They trick you into paying 2 dollars…
They trick you into paying 2 dollars for a document and then charge you 40 for a subscription without you knowing ahead
20 October 2025
Unprompted review
Reply from Documentify
Hi Fernando,
We’re very sorry to hear about your experience. We always aim to be clear and transparent with our pricing, and we never want any customer to feel misled.
If you were charged and didn’t intend to keep a subscription, please contact us at support@documentify.com
so we can review your case and help you right away. We’re here to assist and always do our best to resolve any issue quickly and fairly.
Warm regards,
Ernesto
Documentify Support Team
Fabulous experience with the website…
Fabulous experience with the website and customer service! Amazing company!
14 October 2025
Unprompted review
Reply from Documentify
Hi Mandy,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
"as is" car sale document
I searched for a document related to vehicle sale, found this site, web site led me a document I needed, "as is" car sale document, filled it out, printed it and that's it. Will use them again when needed
9 October 2025
Unprompted review
Reply from Documentify
Hi Elizabeth,
Thank you for sharing your experience! We’re glad to hear that you found the process smooth and the document helpful. We look forward to assisting you again whenever you need us.
Warm regards,
Ernesto
Documentify Support Team
Easy to use and very good product
Easy to use and very good product. Excellent customer service handles all questions!
9 October 2025
Unprompted review
Reply from Documentify
Hi Glen,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
I use this service to update my resume
I use this service to update my resume. Great service. I just need the subscription short term. Ernesto assisted me with canceling my subscription. Very nice, prompt and professional.
7 October 2025
Unprompted review
Reply from Documentify
Hi Miko,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
Documentify was super simple and quick…
Documentify was super simple and quick to use in a pinch when I needed a fast document created. On top of the services being affordable the customer service is top notch. I had an issue with my card being charged incorrectly & Ernesto Padilla with customer service was QUICK to fix the issue and help me out. I’m impressed all around and will be using this company in the future.
23 June 2025
Unprompted review
Reply from Documentify
Hi Katherine
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
I used their service to get a power of attorney form.
I had used their service to get documents when my mother passed. I later cancelled the subscription. Ernesto helped with the canceling of service as well as helping to refund my money that following month. I later seen monies were coming out of my account and I thought he did not cancel the service. However, the service had been canceled and Ernesto was very professional in assisting me in finding out what/who it was. I am thankful for his kind and patient assistance.
9 April 2025
Unprompted review
Reply from Documentify
Hi Regina,
Thank you for sharing your experience. We’re happy to hear that everything was resolved and that our team was able to assist you with patience and professionalism. We truly value your feedback and are always here if you need further support in the future.
Warm regards,
Ernesto
Documentify Support Team
Helpful software and support was easy…
Helpful software and support was easy to deal with
14 September 2025
Unprompted review
Reply from Documentify
Hi Meredith,
Thanks so much for your message! We're really glad to hear our service was helpful and met your needs. It's always great to know we're making things easier for our users.
If you ever need anything else, don’t hesitate to reach out — we’re here to help!
Warm regards,
Ernesto
Documentify Support Team
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